[Resolved] Motorola Solutions — Motorola experience

Kovid Asthana

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I submited my handset moto g2 (4g lte) on 28/05/2016 to motorola service centre in noida (Satyam communication) due to charging problem but after 1 month i came to know that while fixing the charging problem my mobile screen got defected so they asked me to leave the mobile for 15 more days to get it repaired. But it has been more than 2 months and i havn't recived my device back. Your customer care service is very bad. If i would have known that your customer care service is so poor i would never have bought motorola mobile.

Kovid asthana

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Aug 5, 2021

Complaint marked as Resolved

Motorola Solutions customer support has been notified about the posted complaint.

Aug 11, 2016

Updated by Kovid Asthana Work Order No. - OIA/MG/16/01089

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi,

Sorry for the late response. Send us an email to [protected]@motorola.com with the job sheet number and your contact details referring to this post.

Thanks
Motorola Support.