Motorola Solutions — my moto g5 plus wasn't getting switched on

sabirp95

from Mumbai, Maharashtra

Address:

400003

My moto g5 plus wasnt getting switch on i went to the service center in ghatpkopar, there they told motherboard is faulty due to moisture cost of repair would be above 10000, so I took mobile back. Then I noticed that didn't fixed my mobile display propely they stuck it loose. And the main thing is that mobile started working when I went to mobile repairer costing only 300 which was due to software issue . Where Lenovo service center told that it comes under liquid damage and it doesn't cover warranty they try to fool consumer the service which should be free they were charging 10000 for that.

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Motorola Solutions customer support has been notified about the posted complaint.

Aug 10, 2017

Updated by sabirp95 And they also damged my ambient sensor, chop chop sensor which was working fine before giving to them. I want my mobile to be replaced... They didn't coveredmy warranty as well they didn't stick the display right after opening my mobile

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Comments

shanmugams

from Chennai, Tamil Nadu

Handset Submitted to Asc on 05.08.2017 in the name of KRISHNA KUMAR

MOTOROLA XT1550 IMEI: [protected], but i need the Estimation with Seal & sign very urgent for the Estimation. Asc employee no one didn't pick the call, i am asking then why they have the telephone.

Please support to close the issue

[protected]

[protected]

Motorola Mobility Customer Care's response, Aug 11, 2017

Hi

We are sorry to hear about that, please share us your details at [email protected] for further assistance.

Thanks,
Motorola support

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi

We are sorry to hear about that, please share us your details at [protected]@motorola.com for further assistance.

Thanks,
Motorola support