Motorola Solutions — New unit getting hot

Gidwani Anil

from Gidam, Chhattisgarh

Address:	493118
Website:	motorola

I had purchased a set build no. Mpj24.139-23.1 moto g4 plus, which was put in to use on auspicious day 15th august 2016.I had observed that set is getting too much hot during simple use and at the time of charging extra ordinary heat is felt with.
Please replace the set . I tried to return/refund the set through on line process but that is not working.
Please look in the matter and get the set replaced immediately.

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Motorola Solutions customer support has been notified about the posted complaint.

Sep 03, 2016

Updated by Gidwani Anil only replacement is the sollution

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Anil,

Sorry for the delayed response.

We would like to get more information, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.