[Resolved]  Motorola Solutions — service centre is not giving proper service

Website:://www.consumercomplaints.in/new_complaint

I have motog4 plus (Xt1643) phone which i have bought in october 2016. After that in 2-4 days it started operating automatically. It used to show random screen (Ghost touches) and that problem increased gradually so that i submitted it to service centre on 3rd jully 2017. They said that it has display problem and it has to change and will return you phone within 8 days. Meanwhile they harassed me a lot on every 3rd to 4th day they was telling will give you a phone tomorrow. Finally on 27 jully they returned me my phone with correction of problem and they replaced my phone's original body with another one which has lot many scratches. After that went to them 2times. They said we would change your phone body with new one. Now it is 11th day they have not changed body, i m using that replaced body by them.
Jobcard no. Srpts[protected]
Service centre - pt-002-om services, jalgaon 425001
Contact no.[protected]/[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Hi,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post
Thanks
Motorola Support

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