[Resolved]  Motorola Solutions — The complaint against the service center (sampark system), bhopal

Address:Bhopal, Madhya Pradesh, 462023
Website:Indian consumer complaint

I went to the service center bhopal regarding to check my mobile (Moto xt1022) because water entered in my mobile so it was not working. Then the counter person said to me i will take you to 200 rs. For just tell you that what is the fault and for repair extra charge you have to pay. I thought it will be checked by engineer so i said ok. But it has checked by non knowledgeable person (He was not an engineer) and said firstly to me your filter condenser is damaged but in reality there is no such component like as filter condenser. Then he said your pcb is damange you have to pay 3600 rs. So i said no. And he has taken me 200 rs.. As i gave the 200 rs. So i demanded for the bill regarding 200 rs. Then he said if you want the bill so you have to pay 1000 rs and service tax. Its a reality of the service center. There is no any engineer available and they demanding the money only for tell me what is the fault then repair charge extra. As i demand for bill so he was continuously abusing me. Ma bahan ki gaali di mujhe.
I have so many query regarding the moto service center. I write the complete book regarding my queries against it.
Please please please help me...
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Akash,

Apologies! We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information