Address: | Khordha, Odisha, 751024 | Website: | motorola-mobility-en-in.custhelp.com/app/home |
Its about smart services motorola repair center, bhubaneswar
Bapuji nagar.
Address: 15/e (666), infornt of lane-4, bapuji nagar, bhubaneswar, odisha 751009
I had been facing issues with my moto g3. The device wasn't charging properly. They kept my phone for 20 days (Like they did with everyone else).
At the end, even after 20 days they didn't want to give the device to me. On pressurizing, they decided to give it to me after 4 hours. When i recieved the device, i found that they had replaced the lcd and that too badly fitted.
While returning home, it almost popped off and the screen cracked.
I have been refraining from visiting the same service center again and it almost has been an year now.
I am still using the same phone but customer support says i'll have to pay for the screen replacement.
The staff at the service center is careless and impolite. So i don't want to bang my head with them.
Resolution: motorola /ensure services should take responsibility and get my phone fixed/replace phone without charging me for their failure to provide quality. Was this information helpful? |
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