Mphasis — Haven't received work responsibilities/skillset letter

I raised service request HR0237053 and HR0233702 requesting for skillset and responsibility letter 10 days back.
They sent me a sample draft, asked me to fill it and send it to ashwini.[protected]@mphasis.com.
I sent the details and also mentioned I am an ex employee so not sure on how I can get manager approvals.

Please resolve this and provide me the necessary document as I need this at the earliest.
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