Mphasis — Pf withdrawal - Not credited to account

I had worked in mphasis for 11 months and after resigning i was told to wait for 2 months before i could submit my pf withdrawal request. I submitted all the required documents for the withdrawal after 2 months and the pf team reverted that the process will take 20 days . It has been past 20 days but I still did not receive my pf amount and it is very urgent for me as I am going through a rough financial situation. Kindly help.
Name- Paulami Sen
Employee ID- 2450981

Thank you.