[Resolved]  Mpocket — Repayment of loan failed but the money has been debited from my account but the loan shows active

I have repaid my mpocket loan of rs 999.82 via phone pe on 31/03/2023 but the repayment of loan failed and the money was debited from my account. So i opened the app and saw that the loan was still active after the repayment. I submitted a complain on phone pe and contacted my bank and they told me that the payment was done to the merchant. I tried calling mpocket but no one responded i am attaching some some screenshots. Please resolve my problem
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Feb 1, 2024
Complaint marked as Resolved 
 
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

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