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COMPLAINTS

Mpocket Complaints & Reviews

A
Aishusamad
Mar 31, 2024
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Late payment fee waiver

The reason for raising complaint here is bcoz thers is no customer support team for mpocket I found. I have been constantly making the payment every month on time however mpocket has charged me late payment fee this month since I forgot to pay, kindly waive the late payment fee and I will make the payment...
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N
Noorulakbar
Mar 29, 2024
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Have remarked the Overdue for paid loan

Address:sidhapudhur

I have taken 2000 rs loan from the Mpocket app on last year 24/07/23 via app i have delay the payment by one week i have paid the 2000 rs with interest and penalty charges now I applied loan for my personal in Cibil this was still showing overdue as marked now need to clear the overdue remark on my cibil report...
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S
Shamghaywat82
Mar 20, 2024
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My mpocket limit is zero

Hello I have paid my all mpocket loan but it's limit is now zero please give me my limit back asap
My mpocket mo number [protected]...
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P
prajwal g n
from Bengaluru, Karnataka
Feb 28, 2024
Feb 28, 2024
This thread was updated on Feb 28, 2024
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Showing overdue

I pay my first loan (500) but now show active. I did not know why this loan show active.
Now I will pay overdue amount.
How I pay overdue amount?
I try to pay overdue amount but acrtivity page didn't show
Overdue transaction amount. Please solve this problem as soon as possible.

But in CIBIL they still show OverDue and it affects my CIBIL Score. I raised complaint on there site but no response.br...
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L
Lok___vignesh
from Coimbatore, Tamil Nadu
Feb 27, 2024
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Non

Address:Coimbatore, Tamil Nadu
Website:Www.mpocket.com

I have cleared all loan on 2021 but still now i have not got my noc form i have getting amy proper response from u coustemer service making 30 call per day sending 5 mail per day still no response from u r side...
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A
Archit1211
from Jaipur, Rajasthan
Feb 22, 2024
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Paid loan still active

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

I borrowed a loan amount from a company named mpokket, it was 1k amount issued on 29th Nov. 2021 which I cleared in the month of Feb. 2022. But it is may now and after checking my cibil the loans still shows active even after paying full amount by the name of Jalanchemical. Because of this my cibil score is affecting badly. I tried emailing this company so many times but there is no response, the company is also not providing any NOC on that...
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K
KS Sure
from Hyderabad, Telangana
Feb 3, 2024
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Need A NOC certificate from Mpocket

Address:Hyderabad, Telangana

Dear Mpocket,
I have made my All overdue Amount on December 31st. And My Account Status is Active at All CIBIL bureaus. Kindly update my Account Status and send me a NOC certificate from Mpocket service. Am going to take a Loan and my Application is getting rejected because of Mpocket Account is still showing As ACTIVE ACCOUNT. Need A NOC certificate soon as possible on Monday. And Am attaching my Account paid Amount status too....
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R
Ravikumar4961
from Kurukshetra, Haryana
Dec 8, 2023
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Loan paid but not updated in cibil

Address:Vill. Lotni,p.o. jalbehra,dist. Kurukshetra

I have paid all my loans from mpocket but they are still showing pending.pleasechech and remove them from my cibil report otherwise i will complaint in rbi complaint center....
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R
Ravikumar4961
from Kurukshetra, Haryana
Dec 8, 2023
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I have paid all loans but they are showing them pending.

Address:Vill. Lotni,p.o. jalbehra,dist. Kurukshetra,haryana

I have paid all loans from m pocket but they are still showing them pending.please check and remove these loans from my cibil report....
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S
Sravan gollapalli
Nov 22, 2023
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Not providing NOC

HI there, have cleared my all pending loans in mpocket on may 2023, but still NOC for the paid loans wasn't sent to me.
Registered number : [protected]
Please do the needy to me and send NOC for me ASAP.
Regards,
Sravan...
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HI,
i have prepaid all my loans and in need of noc, as its still showing in my cicil....
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Y
Yash Kumar dhoka
Oct 30, 2023
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Noc approval request

Kindly provide me noc as I've closed all my loans there is no dues pending...
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Y
Yash Kumar dhoka
Oct 30, 2023
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Noc request

Hi sir/madam,

I'm unable to take any loans as you've reported in my cibil since I've cleared all the dues kindly provide me noc for your reference I've attached screen recording of all the closed loans which I've paid.

Registered phone number [protected]...
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A
anji2654
from Hyderabad, Andhra Pradesh
Oct 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loans Showing active after paying loan amount

Address:Hyderabad
Website:Mpocket

Dear Sir/Madam,
I had paid all the loans to mpocket but Cibil Report was showing Active loans i can face so many problems i request to please Inactive my all loans
Name : Anjaneyulu Kuraku
Mobile Number : [protected]
PAN Number : BSKPA4481N
Mail ID : anjiyadav.[protected]@gmail.com...
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L
Lavz77
Oct 7, 2023
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Need NOC from MPocket

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:web.mpokket.in/?utm_source=google&utm_medium=reg&gclid=CjwKCAjwg4SpBhAKEiwAdyLwvEX-jbgOKXQACiTTgoKj1gtdc9SZEXfzQAd1B5r_o-JnHCrHEU6ZMRoCnHMQAvD_BwE

My registration number: [protected]
I have health issues so
I applied for ma personal loan but it's rejected bcz of CIBIL and not paid loan..but
I had cleared all loans i needed NOC now .
mail id : [protected]@gmail.com...
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M
Mk0009
Sep 30, 2023
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Loan Details are not Update On Cibil Bearau

Address:Ward Number 20 Kati Ghati Jhalarkalan Mandideep bhopal
Website:www.mpockket.com

Name :- Kadir Ansari
Mobile :- [protected]
Gmail:- Mr.[protected]@gmail.com

I have closed all loans from mpocket. Please close all the loans and update them from my CIBIL account.

It is regularly Impacted my Cibil Score Please Understand my problem and.update my data on cibil bearau

I have closed all loans from Mpocket. Humble request you to please update my cibil bearau portal...
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I
Indrajit Dubey
Sep 11, 2023
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Due loan Amount

This is to inform you that I have taken loan of Rs 19500.00 and have made the payment of Rs.2000.00 and now the due amount is Rs.33468. I have requested the Mpocket to remove the interest and will make the payment in one go, as i have been in hospital for 20 days and have not received my salary, but mpocket is saying that they cannot remove the interest amount.
I am helpless now as i don't have job and the collection executive are...
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B
Bharathreddy5767
Sep 10, 2023
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Penalty charges

I have taken loan of 15k due to COVID and family finical problems I have not done the payment. Now I am willing to pay the amount if you remove the pentaly charges completely....
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G
gabyanjali
from Guwahati, Assam
Sep 8, 2023
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Mental Harassment/ waive off the interest amount

I took a loan from M pocket of 11k in 2022, as I was unemployed I couldn’t repay it on time, now it is showing as 22k including interest. I spoke with one of their agent and he waive off it till 18k.. I paid 10k today as on 8/9/2023.. these people are still harassing me and my parents mentally. I request you to kindly take and action and request them to waive off my interest. I am ready to pay the borrowed amount...
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K
kapil gaund
Sep 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money issue

Address:Kolkatta

Money disbursement was pending...
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R
Ravi teja c
from Bengaluru, Karnataka
Aug 28, 2023
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Requested for the wavier

Address:Bengalore
Website:Mpocket loan app

I have trying to reach you repeatedly form long duration but I am not able to reach at all I have take a loan of Rs-10000/- I couldn't repay the loan on time as I lost my job in between I am on trying repay but it is asking me to pay alot 20000/- which is almost double I would request you to help me with an wavier for the late charges so that I can close my loan waiting for the reply.
Also please help me in changing the email id as...
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S
Sureshpavithran
Aug 26, 2023
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App loan

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2. EP & GP, Sector V, Bidhannagar Kolkata Kolkata District West Bengal India - 7
Website:Mpocket.com

I have closed all the loans There is no pending payments now. But it shows in my cibil statement that

Dear Mpokket,

MY SELF Pavithran from chennai

EMAIL: [protected]@gmail.com

mobile no:[protected]

i have paid my all pending loan amount please find the attachment for your reference and please provide me a NOC and update in my CIBIL soon so that my cibil score...
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L
lokesh0099
Aug 24, 2023
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I want NOC (No objection Certificate)

I have paid all the loans. There is no pending payments now. But it shows in my cibil statement that the loan is still active like that. Please close that and provide me the NOC ( No Objection Certificate ). I need to apply for my home loan. I am in need of that certificate compulsorily please give the NOC certificate. Please contact me or share your customer care number and i have maild you so many times but till now i didnt recieved any...
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A
Aug 13, 2023
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My late fee is removed

Address:Patna

I take a loan from mpocket but I not submit amount because I am trape in many problems so not a adjust money but I do total money return of mpocket please remove my late fee...
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H
Hari Krishna 111
from Mumbai, Maharashtra
Jul 25, 2023
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Loan amount paid but loans are active And effecting my credit score

Took loan of 15k and due to some reasons paid loan late with full penalty amount of extra 10k ...it's been 2 months since ..loans are still active and effecting credit score.for whatsoever reasons there are not responding to emails please, kindly do the needful...
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R
Raina suresh
Jul 24, 2023
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Penalty amount 100% Removed

Address:7th ward Indian
Website:Mpocket

Penalty amount reduced I pay my loan amount...
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P
Praveen Daram
from Vijayawada, Andhra Pradesh
Jul 22, 2023
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How to pay due ammount

Hi sir this is Praveen mpocket user sir my contact sim [protected] was not working so please provide alternative source to pay the due amount thank you...
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M
Mogal Hasan
Jul 1, 2023
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Unblock my credit limit

Unblock my credit limit...
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D
Devika Chandramohan
Jun 26, 2023
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Mpocket Loans cleared - Need NOC

Hi, i have closed all my loans taken in Mpocket app, it has been more than 120 days it's showing in my cibil report. I haven't received my NOC too. Could you please send me the NOC and update in my cibil....
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C
Carmaline Fredericks
from Bengaluru, Karnataka
Jun 11, 2023
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Loan closed still shows active

I have paid all loans off till date but still showing on cibil report
loans which closed

###7792 Date Reported[protected] Credit Limit Amt - Date Opened[protected] Loan Type Personal Loan EMI - Date Closed - Account Status Active Account Holder Type Individual Highest Credit 2, 000 Total Write-o
0 Date Reported[protected] Credit Limit Amt - Date Opened[protected] Loan Type Personal Loan EMI - Date Closed - Account...
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