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COMPLAINTS

Mpocket Complaints & Reviews

N
Nagarajhere
Jun 8, 2023
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Frequent Calls

I installed this Mpokket app yesterday even since then I'm receiving calls from them frequently about increasing my limit balance or whatever...
Please delete my account permanently
I didn't take any loan nor want any loan from this app...
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P
Prudhvi1905
from Hyderabad, Andhra Pradesh
May 29, 2023
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Noc and closure certificate

Address:74/19, indiramma colony bowrampet

I paid my loan with overdue amount but closure certificate not yet received...
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Nikita .shalu
from Bengaluru, Karnataka
May 23, 2023
May 27, 2023
This thread was updated on May 27, 2023
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Not removing loan from cibil score

I have contacted them zillions of time as i lost my number in 2020 and i have taken loan of 2000 that time which i m ready to pay on 2 shots bt they are not cooperating and asking me to pay 25000 which is very very unreasonable...they are harassing people and affecting cibil score...
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R
RakshithR
Apr 15, 2023
Jun 30, 2023
This thread was updated on Jun 30, 2023
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Regarding interest and fine

Address:Kolkta
Website:[email protected]

For loan of 12000/- paying double interest and fine is not possible as i had faced enough problem, would like to settle at one shot...
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D
Dip4728
from Delhi, Delhi
Apr 8, 2023
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Settlement

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:Mpocket.in

Few months ago I take loan from Mpocket and pay timely 9 times but this time I'm not in condition to pay full amount with huge intrest...So I want to settle my Amount with Mpocket But they don't listen My Concern Please Do something Better for me...
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P
paulrahul75
from silchar, Assam
Mar 31, 2023
Jul 5, 2023
This thread was updated on Jul 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repayment of loan failed but the money has been debited from my account but the loan shows active

I have repaid my mpocket loan of rs 999.82 via phone pe on 31/03/2023 but the repayment of loan failed and the money was debited from my account. So i opened the app and saw that the loan was still active after the repayment. I submitted a complain on phone pe and contacted my bank and they told me that the payment was done to the merchant. I tried calling mpocket but no one responded i am attaching some some screenshots. Please resolve my...
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M
mallick.rahul
Mar 28, 2023
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High interest charged

I've taken a loan of amount 6, 000/-, now the mpokket is forcing me to pay the total amount of around 18, 000/-.
I could wish you to settlement in regarding ....
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Nikita .shalu
from Bengaluru, Karnataka
Mar 3, 2023
Mar 4, 2023
This thread was updated on Mar 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding high interest and false money demand

I m in touch of mpocket since 1 year..i lost my phone in 2020 and that time i have taken loan of 2000 only and they told me that it was 10000 ...they send me legal notice in 2022 and then i contact them through my mail as i don't want them to give my contact number as they mentally tourtured you ..i asked them to contact me through mail..everytime they are sending same msg and asking for 23000 which is not possible to pay ..from last 4 months...
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S
Sukhdeepsoni1990
from New Delhi, Delhi
Mar 2, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
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Hyer Plantey charges

Address:New Delhi, Delhi

Hi have taken loan from Mpocket, loan amount was 14000 and due to bad financial situation I am unable to pay now they asked to pay 28700 I am agreed to pay my loan amount 14000 but their collections agent not helping me for settlement.kindly help.
Regards
Sukhdeep Singh...
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S
Safayatali
from Delhi, Delhi
Feb 20, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Removal of late fees

I have 4 loans from mpocket 2000rs of each and due to some financial problems I were unable to pay on time kindly remove my late fees so I will able to pay my loans...
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U
u115036
from bathinda, Punjab
Feb 10, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Loan already paid but NOC not provide me Till date

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:[email protected]

Mera name neha hai, mene m pocket se loan leya tha jiska repayment me ker chuki ho, mene m pocket ke saare loan paid ker diye hai lekin mpocket ne abhi tak muje noc provide nahi kari hai or na hi mere cibil report se loan closed kare hai, abhi bhi mere loan active bol rahe hai jabki mene loan ki payment ker chuki ho on call per lekin abhi tak muje na noc milli hai or na hi mere cibil report se loan closed hoya hai, please muje noc provide...
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P
Pravindande
from Aurangabad, Maharashtra
Feb 4, 2023
Mar 3, 2023
This thread was updated on Mar 3, 2023
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NOC certificate not received

Dear sir,
I have closed alll loan but in cibil record 5 loan is is closed found open loan,
Please send me NOC certificate and also update to cibil
Register no. [protected]...
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C
C K Hari Sahithi Vandana
Jan 31, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Loan amount did not credited to my bank account

I had applied 3 loans on mpocket one loan has been credited instantaneously other 2 has not been credited i am contacting customer care number and support team via mail till they didn't solved my problem and in the app it is showing that the amount is disbursed...
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I
Indirae
from BENGALURU, Karnataka
Jan 24, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Noc repayment

Address:Yeswanthpura Bengaluru

I have cleared my loans repayment I want noc...
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N
Nishaww
Jan 24, 2023
Mar 7, 2023
This thread was updated on Mar 7, 2023
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Regarding my loan settlement

I have taken loan up of approx 8000 from the company and now their charging higher amount and their torturing me to pay the loan amount but I am not interested to pay the loan amount and I want to go for settlement and I request the company to please raise a settlement request and I will pay the EMI in monthly installments...
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G
Geeta313
from Sonpeth, Maharashtra
Jan 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Report for Provide NOC

Dear support team,
I am Darade Geeta Vishwanath I have cleared all my dues and I want to delete my mpockett account if you could help in this and delete my account it will be very helpful my registered email is [protected]@gmail.com and Mobile Number: [protected]. Take this action very seriously and delete my account forever as fast as possible and reply or give any response at least after deleting.My reason for deleting my account...
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N
Navajyoth kumar
from Chintamani, Karnataka
Dec 1, 2022
Mar 7, 2023
This thread was updated on Mar 7, 2023
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I have paid all EMLs but still showing active in my CIBIL report

Address:Kolkata

I have paid all EMIs, but the loan is still showing active in my CIBIL report. What should I do?...
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M
Mahinkabu
from ERNAKULAM, Kerala
Nov 27, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Personal loan

I took a loan and paid it... But it still shows overdue and it effects my cub score...
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T
Tampo
Nov 17, 2022
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No objection certificate

Sir i am paid all dues june july August September months but i request send noc certificate
Register mobile number -[protected]
Email [protected]@gmail.com...
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Address:Siliguri

I pai loan but still show overdue in my cibil score.my loan id-MK7983600BID9539265 give me noc and update it in cibil...
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S
saicharan doppalapudi
Oct 31, 2022
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Harrassment

Address:mPokket Head Office Address PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar Kolkata Kolkata District
Website:mpocket

I had taken loan from mpocket in covid time 10k . Due to family problems i am unable to pay the loan .They are harrasing me regarding the repayment of loan and took contack numbers from list....
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M
Mitz9725
from Trivandrum, Kerala
Oct 21, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Getting NOC From Mpocket app

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:mpokket.in

Hello,
Iam a former mpocket client my email id is mithun.[protected]@gmail.com
I repayed all your loan amount and no dues remaining so i request you to give a NOC Rgarding this...
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H
Hfdhkkddi
Oct 19, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Lone amount

Sir my lone amount has been not disbursed yet even your activities says your lone amount has been disbursed so please solve this issue as soon as possible...
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S
Sachu ammu123
Oct 14, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
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Mpocket not update my cibil

Address:Parassala
Website:Akshay

I paid my all loans ..but my civil report not even updated... civil showing that my loan active iam not paid my mpocket loans plzz help me 😞
Contact [protected]...
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J
JOHN JOY PANACKAL
Oct 7, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
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Repayement

Website:mpocket

I am writing this complaint behalf of my friend . He took a loan from mpocket and he used to regularly pay it and due to the covid times he was not able to pay the amount and now, when he is trying to pay the amount the interest charges are double the amount he took as loan and they are not ready to waiver or comment on the issue .

Kindly do the needful....
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N
Nachiketh1208
from Hyderabad, Telangana
Oct 1, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
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Money deducted not credited to my bank

I had applied for 4 loans but money was not credited to my bank account...
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S
Satyz
from Mancherial, Andhra Pradesh
Sep 30, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
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Loan Money isn't credited to my account

I have taken today loan from mpocket but they aren't not send money to my account. But app shows your money is distributed. Please avoid this kind of cheating....
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T
Telukutla Venkateswara Rao
Sep 24, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
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NOC issue for 2 Accounts

I want NOC for cleaning loans...
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Telukutla Venkateswara Rao
Sep 24, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
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NOC issue

Hi Team,
I want NOC for cleared loans...
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M
Mina22
from Jaipur, Rajasthan
Sep 17, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
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I took 14k now they are asking for 30k which I cant pay

I took loan for some work from m pocket. I took 14k .. now they are asking for 30 k being a student i can't pay this much huge amount. They are not even ready for settlement. Now they have started threatening us...
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