Mr. Brown Bakery — one of the ordered item was missing

Address:	Lucknow, Uttar Pradesh, 226016
Website:	www.mrbrownbakery.com

I had ordered a cake with a card on a friend's address on feb 16, 2017. Firstly i was not getting the status of the delivery. The company person was saying, "please call after 10 minute for getting the delivery status". It happened two times. Then one of the company person was giving me the contact number of delivery boy to check the status. I refused and asked him to get the status himself. This is not the way. Then i got to know that card was missing in the delivered items. I called back the company's number again, now no one is receiving the call. Next morning i called again and the company person said that he will call me to tell the status in 10 minutes. I didn't receive any call. When i call back them again in the evening then i had to explain the whole problem again. It was like my problem was not even registered yet. Then i got a call that they will get the card delivered but i don't know what will happen