Mr Quirk — product not delivered and payment has been done

Address:	Plot 23, Sector 18, Gurgaon - 122015
Website:	mrquirk.com

I had placed order on 12th March, 2019 amounting Rs590 through netbanking.
(order no- 49536).
I haven't received any update regarding the order until now. Tried to contact them multiple times but didn't get any reply.
I want my refund.
it's been more than 10days but haven't got any update till now.
its showing account has been suspended
please do the needful