MRF Tyres Complaints & Reviews

On 01.10.2019, purchased 'piaggio vehicle' from 'madhava diesels - badaun (Moradabad), up'. Within 10 days of purchase of said vehicle back two tyres of my vehicle got expounded. On said issue, i connected purchasing company, whereby executive of company further suggested to connect mrf company whose tyres were fixed in the vehicle.
Accordingly, i connected mrf company via customer care and, executive of customer care gave me contact no. Of mr. Gaurav (Area deputy manager) bareilly. Mr. Gaurav advised to submit claim replacement at 'mrf kumar tyres, bisoli road, arifpur navada, budaun, up'.
On 13.02.2020, i submitted claim replacement for two tyres vide reference no. '70057', on account of which the company said reply will be given within 7 working days.
Thereby, i received two messages subject to no.[protected]Sl no. [protected]) and no.[protected]Sl no. [protected]) and stated that 'as per claim no manufacturing defect found'. On receipt of said messages, i again contacted mr. Gaurav and explained him everything, thereby he specifically said 'new vehicles manufactured by companies uses poor quality tyres which are lower quality products and thus, no warranty or guarantee exists in this regard. Also said that you need to purchase back two tyres on our own expense.' he further stated that the company owns no responsibility towards poor quality tyres.
I hereby, while submitting present complaint states that i have invested my hard earned money in purchase of said vehicle, and thereby within 10 days i am being under pressure for purchase of new tyres. Kindly, provide your kind assistance while making company liable to replace my expounded tyres with good quality of tyres with warranty or guarantee in future.

महोदय, मेरी नई मारुती स्विफ्ट कार में एमआरएफ के टायर कंपनी से ही लगे हुए आये थे। लेकिन कार का पीछे वाले एक टायर में साइड में एक बबल आ गया।इसकी शिकायत मैंने मारुति के शोरूम...

Dear your dealer nearaj kumar behaviour is like tenth failed students he doesn't know the ethic of business and manner of business as well so i request to you please teach him how to talk with customer as when i reached the shop of dealer at sunderbani jammu and kashmir for installation of new tyres of amounts 40k + 400 labour charges i just asked for negotiations but he start shouts in front other public as he hits my image as well as god will because of his misbehaving i purchased tractor tyre from bkt tyres from other dealer so humbled request to you please atleast teach him ethic of business. Though i am tractor dealer but i know the ethic of business and softness.

Manmohan krishan raina sunderbani rajouri

Mobile no [protected]

Sir,
I have purchased my vehicle in july 2019, only 14000 km ran till now. But miserably my tyre of ameo car has been broken. I have approached my local shops for repairing but they said its irrepairable. There is a cut at the side of the tyre.

Im very sad. Will i get the warranty for my tyre. Will it be replaced.
Please consider my case, im from kottayam, kerala.
Thank you
Dalish sebastian
[protected]
[protected]@gmail.com

We procured thunder bird - bullet (Oct-2018) and since last 2-3 months rear tyre air pressure is reducing. It has been confirmed by royal en-field authorized service center as well. The letter has been attached here.
Tyre details: mrf nylogrip zapper c
(A) 120/80 - 18 m/c 62p
(B) e4-75r-0011306
(C[protected]

Let me inform the phone no and address of your dealer who are in surat so that we can show the tyre and we can replace the tyre.
Regards,

On 01.10.2019, purchased 'piaggio vehicle' from 'madhava diesels - badaun (Moradabad), up'. Within 10 days of purchase of said vehicle back two tyres of my vehicle got expounded. On said issue, i connected purchasing company, whereby executive of company further suggested to connect mrf company whose tyres were fixed in the vehicle.
Accordingly, i connected mrf company via customer care and, executive of customer care gave me contact...

On 01.10.2019, purchased 'piaggio vehicle' from 'madhava diesels - budaun, up'. Within 10 days of purchase of said vehicle back two tyres of my vehicle got expounded. On said issue, i connected purchasing company, whereby executive of company further suggested to connect mrf company whose tyres were fixed in the vehicle.
Accordingly, i connected mrf company via customer care and, executive of customer care gave me contact no. Of mr. Gaurav (Area deputy manager) bareilly. Mr. Gaurav advised to submit claim replacement at 'mrf kumar tyres, bisoli road, arifpur navada, budaun, up'.
On 13.02.2020, i submitted claim replacement for two tyres vide reference no. '70057', on account of which the company said reply will be given within 7 working days.
Thereby, i received two messages subject to no.[protected]Sl no. [protected]) and no.[protected]Sl no. [protected]) and stated that 'as per claim no manufacturing defect found'. On receipt of said messages, i again contacted mr. Gaurav and explained him everything, thereby he specifically said 'new vehicles manufactured by companies uses 4-ply tyres which are low quality products and thus, no warranty or guarantee exists in this regard. Also said that you need to purchase back two tyres on our own expense.' he further stated that the company owns no responsibility towards 4-ply tyres.
I hereby, while submitting present complaint states that i have invested my hard earned money in purchase of said vehicle, and thereby within 10 days i am being under pressure for purchase of new tyres. Kindly, provide your kind assistance while making company liable to replace my expounded tyres with good quality of tyres with warranty or guarantee in future.

Sir/madam,

One of your dealer in siddipet named"sindu tyre world" opposite new bustand, hyderbad road, siddipet, telangana, pin code:502103 is selling all tyres like "lingong", "ceat", "goodyear", bridgestone, ""apollo" hiddenly on the name of siddi vinayaka tyres from last 4 years he is maintaining a godown backside of his shop. Sometimes he is putting that stock in mrf showroom also 3-4 times customers frighted for bridgestone warranty. So please take care about your dealership. He is selling 100 above bridgestone tyres and selling other tyres like linglong, ceat so please take action you will find his fraud with mrf in sudden verification only

Thank you,

Your valuable customer ad well wisher.

Dear concern,
I am older client of mrf tyres from 15-16yrs & i have purchase your product again 155/65r14 75s zlx tl[protected] invoice no.117 for my wagonr car.
I found some defect in tyre so i was move to dealer point at lucky tyers care durgapur for help me out about the product. Dealer seen all situation of product & it has been observed that a bubble came on tyre & he had taken this product for replacement but your customer care is not proper for customer. I have talk to claim officer mr. Abhilash (Purohiton ki madri by pass chouraha, udaipur raj.) he told me to pay charges for replacement.
It is the first deal with your company that i am facing much irritation & hopeless regard. It’s a manufacturing fault, then why should i pay money for the product.
I am not moving for consumer court, its humble request to mrf tyres, invoice & claim receipt attached below. Kindly help me out & do the needful.

Regards,
Pramod bhatt
Territory manager
Sbi life ins.co. Ltd.
[protected]

महाशय,
निवेदन पूर्वक कहना है कि दिनांक 28.06.2018 को मैंने Capital Suzuki Patna Bike Showroom से Suzuki New Gixxer SF 150- GSXFLL9 BIKE खरीदा था।जिसका रेजिस्ट्रेशन न0- BR01EH6753 है। जिसका Front Tyre 30.01.2019 को ब्लास्ट कर गया।जिसे मैंने नजदीकी MRF Exclusive, Maa Vaishno Tyre, PG Road Jehanabad, Bihar में Replacement के लिए दिया था। लेकिन पहले मुझे वहाँ से ये बोला गया कि आपका टायर Replace हो जाएगा लेकिन आज जब मैं वहाँ टायर के लिए पूछने गया तो MRF Showroom के बिक्रेता बदतमीजी से बात करने लगे और गाली गलौज करने लगे बोले कि तुम मेरे यहाँ से टायर नहीं लिए हो इसलिए तुम्हारा टायर Replace नहीं करेंगें हम और मेरा टायर रोड पर फेंक दिए।
अतः श्रीमान से निवेदन है कि मेरा टायर कब कहा और कैसे Replace होगा उसके बारे में मुझे बताये और MRF Exclusive, Maa Vaishno Tyre, PG Road Jehanabad, Bihar के खिलाफ मेरी शिकायत दर्ज करने की कृपा करें।
इसके लिए मैं श्रीमान का सदा आपका आभारी रहूँगा।
आपका विश्वाशी
सुमित कुमार
[protected]

I have purchased my yamaha r15 bike in april 2019.
From the day of purchased there is a major issue of leakage in rear wheel. From the same month i found this issue and after 2 months i have started process. Yamaha informed this issue to dealer in shree hari tyre district kheda gujarat. They have kept bike under inspection for 15 days. But issue not resolved.
They again i started process. And today (25th jan 2020) i have issue letter for tyre replacement from yamaha and i went to mention dealer. He told me this process will take 15 days. But you have to give me tyre. So i told then what should i do? I should hold bike with my hand for 15 days. He told it is your problem it is not our problem. Is this a way to give answer to our customer. I felt very embarrassing after listening this answer.

So register my complain against dealer and please do needful.

This is sai manideep from karimnagar, telangana. I bought mrf perfinza tyre 205/55 r16 8months back. The perfinza tyres are stone hard and create very high road noise. The vehicle vibrates at just 100km/hr. I use tyres on my skoda laura which is in very good condition. Please take my request and help me back with another tyres or please make a refund. Please help me out of this.

Though your warranty policy don't accept the road noise. Kindly solve the problem because i have taken the rear tyre model (Mrf perfinza). Thanking you

I am regret to saying that mrf tyres aru vary bad.. I bauggt a thundrbird 350x in april month.. And now my bike is only 8 months old.. Bt the tyres of my bike which is made by mrf is minimun 80% damaged.. I thing this is not fare for me.. It shoud be continue atleast 1year.. So i am complaining that please do a justice for me and replace it as soon as possible..

Hello Team,

I have observed tyre bulge which is 2 inch long on 31st Dec 19. On the same day I called to Vatsalya MRF tyres, Ambedkar Nagar regarding to show bulge and warrenty. But on same day my tyre got burst in running car. On 1st Jan 2020. I visited to vatsalya as well as District Dealer at Nashik road. But they reject my claim regarding tyre due to burst. Though there is bulge present. MRF is reputed company in tyre so I specially purchase it.
Please provide me claim becouse my tyre is almost new.

I had taken my bike 2 months ago and i have got total 15 puncture in my back tyre which is happen in two times one it was 6 puncture and other time it was 9 puncture. There was leakage in my tyre and now mrf is not ready to exchange my tyre. Worst quality of tyre is recieved. Not at all satisfied. Need to check and revert back to me and give any solution.

Dear sir,

Tyre of my wagon r is wobbling and swelling. I m unable to drive it properly. I returned to company via bansal tyres, khair district aligarh, state uttar pradesh. I got a message from company that there is no manufacturing default. We regret inability to accept no.[protected]Sl. No. 3017) as claim as no manufacturing defect found. Please help me to replace the tyre and to maintain its guaranty.

Dear sir, i had purchased 2 nos of mrf tyres from eshan tyres, located in patia at bhubaneswar, odisha for my maruti swift on 22/10/2019. I insisted on purchasing mrf zv2k pattern but the manager or owner i do not know insisted that zv2k was obsolete and i shouldnt buy zv2k. He insisted me to buy earth1 model of yokohama. At that time i did not know that yokohama is another tyre manufacturer like mrf tyres. He told me that yokohama is a premium range of tyres manufactured by mrf tyres and it had 2 years o[censored]nconditional warranty and 5 years of warranty on it. When i enquired why is there no display of yokohama tyres then in his showroom he convinced me by saying that mrf tyres emphasises more on its zv2k pattern and pressurizes them to sale more of zv2k tyres even though it faces many claim and service issues. He convinced mr that he doesnt want to cheat customers and so he suggested a better product of mrf i. E yokohama tyres. His staff said we keep these stock of yokohama in our godown and not in display. This certainly kept me guessing what is the truth.
Now the problem is today there was a cut in my tyre and it is beyond repair. When i tried to contact the shop on [protected] they said they need 5 minutes time to confirm. But when they did not bother to reply i called again, but they disconnected my phone. Every time a called them they disconnected my call. Now i understood the whole scenario after searching through net that yokohama tyres is all together a separate company and not a product of mrf tyres.
How is it sir that i being a loyal and faithful customer of mrf tyres who has entrusted in your brand for the last 20 years or so be fooled by a dealer of yours!!!. How is that an exclusive dealer of yours is selling other brand tyres in your outlet without your knowledge. Its like poisoning ones trust. I shall file a case against you as well as your dealer for breach of trust incase my problem is not sorted out and your dealer does not listen to my heed. Please do not break my trust in your company. A dealer of yours has cheated me. My mobile no is [protected] and my mail id is mishrasaroj. [protected]@gmail.com
Please reply me at the earliest

Dear Sir

I have purchased the one tyre from at in ambala cantt m/s Shiva tyre Contact number [protected] owner Mr Sumit. and He is give to warranty 4 years for any damages.But tyre today damages some picture are attached

I have logged the call in your customer care number and give to me complaint number 208255

Requested to you Kindly arrange the

Sir;

I bought a new hornet in apr 2019 fitted with mrf tubeless tyres. Mrf provided a warranty along with the vehicle. One of the back tyre started air licach and tear before 6000kms.

Complaint logged 28/10/2019 at wable mrf tyre outlet & mrf dealer send for checking tyre at lucknow mrf office.
Please give me feedback about my complent.

Thanking you,

I bought MRF tyres for my bolero 7th feb 2019(Pls find the bill) and by 3/10/2019 the tyre edge started seperating and i gave the tyre and asked for replacement of the tyre which i used only for 7 months and MRF asking me to pay INR 1495 as amount for using the tyre based on the tread depth worn out .
Im not satisfied with the quality of the tyre and i need a replacement for the tyre with out any usage fee.

Pls find trailing mail from MRF

Dear Sir,

We regret the inconvenience caused to you due to the reported tyre issue.

We have received your tyre of size 215/75R15 WAT TL, serial no. 4618 on 03.10.2019 through our dealer M/s. Mylakkal tyres.

We have inspected the tyre on 05.10.2019 and found that there is belt edge separation due to overheating of the tyre. This is not a manufacturing defect.

We have replaced this tyre purely on goodwill basis, since you are a very loyal customer for us .

The standard procedure followed by all tyre companies are if they replace the tyre, then it will be on prorate basis . We have charged only for usage of the the tyre till you have had the issue i.e. pro-rata based on the tread depth worn out.

Hence we request you to kindly collect the new tyre after paying the pro-rata value.

We always value the feed back from our customers and try to ensure that the highest standard of quality is maintained at all times.

Regards
Customer Relations Manager, MRF Ltd, 124, Greams Road, Chennai - 6 Tel. no.[protected], Fax nos.[protected] / 28294154, Website: www.mrftyres.com