MRF Tyres Complaints & Reviews

I purchased mrf revz tyre for my pulsar rs 200. After 7 days there was a small hole out of no where without any nail. I got a tubeless tyre puncture tube inserted into the hole. While i was doing a long ride the tube was thrown out of the tyre and tyre was flat in no time. Then i got it repaired again by inserting a tube. Agin after 3 kms my tyre got flat again and same issue. I got stranded in the middle of the road at night and i had to tow away my vehicle. If i do more than 70kmph the tube is thrown out of the tyre and it can be deadly

Now i check with mrf dealer and he started the blame game and said puncture done was not correct which made the hole uneven and bigger. And he denied saying this is not a manufacturing defect. He didn't really care if its a manufacturing defect. Its subjective term and he played with it very well. I simply asked to give a reasonable solution and i may pay some amount in which he can replace it but no good.

This is a disgusting issue i have faced for the first time with mrf tyres and will have to try other brand tyres which can be reliable.

Tyre showroom:
Mrf tyres
Address: outer ring road, kalamandir service road, marathahalli, bengaluru, karnataka 560037
Phone:[protected]

We sent our bajaj avenger customer's tyre for warranty under REF NO : 256577 on 28.12.2018 through SAKTHI TYRES Tirupattur and we received claim accepted msg against payment of Rs 799 (under no[protected] SI.NO.4316) But till date tyre not received many times we called customer care but no use kindly help us. ( MOB NO [protected] )

Fraud by balaji retreads @zaheerabad by using local rubber imported from bidar stored at there private place nagesh house under u r brand mrf they are fooling people by using local rubber imported from bidar
So check work order form and rubber supplied by mrf company immediate action is necessary
The person behind is mallikarjun kotar so raid through 16.9.28 calculate rubber supplied by u media is here

Dear Sir/Madam

The vehicle (Yamaha R15 S)purchased on the month of May 2017 in Chennai within the guaranteed period got damaged
Met with an accident because of the burst of tyre while driving losing control over the vehicle.Quality not as guaranteed. Because of this damage we had to replace it spending INR.5500 just for the tyre and other expenses because of the cut that happen while driving.
Need an explanation of about this poor quality and also let me know about what can be done from your side.

Thanks
Rakesh

I had bought 3 MRF tyres from Modi Hyundai service centre in Bhandup, Mumbai which on my request (I trusted MRF only) the service centre purchased it from MRF dealer in July 2017 and it was hardly 6 months and my 2 tyres had faults like 1 tyre had value leakage and other tyre had 2 punctures.I am a lady driver so as soon as the person told there was puncture he asked me should i repair it i told yes please fix the puncture.i reported this to Modi Hyundai service centre and they gave ‭me contact number of a guy called Mukesh(‭+[protected]‬).I kept calling him each time explaining my issue and he kept saying "we will do" but never did he take ownership and solved my problem. So i kept getting in touch with Modi Hyundai service centre and they called me multiple times to take photos of the tyre and send them to Mukesh.I went to the service centre so they can take some action but they did noting.Today i went to service centre and they told we will go to Super tyre store in mulund west, there they told me to go another centre which is on LB S marg mulund west and they took the punctured tyre and told there is no air leakage and.This is pathetic that a genuine company like MRF has such cheating dealers. Eventually i am at loss of 10000 rupees and making multiple rounds just to hear that we cannot fix this issue. i have totally lost trust in MRF and i wont prefer neither suggest anyone to buy MRF tyres.The tyres was going flat each week so i had to fill in air each week, spotting this as problem i asked the servicing guy to check the problem and he identified there were 2 puncture.Tell me as a lady driver am i supposed to wait for MRF supprot to come and fix the problem or i will get it fixed.Common people have some basic sense in a country like india u want a girl to wait for MRF support guys to come and fix the issue and i will keep waiting in dark place so u can come when u will be free.

I am totally dissatisfied and i will take this to consumer court and social media.

Dear mrf san
This kind information for you that on dated-25.01.18 i m driving my volkswagen polo as purchased on 27.12.18 before 1 month ago, mileage - 1650 kms, front lh tyre burst suddenly with huge sound on smooth road, then call volkswagen agency, they suggest me to submit tyre in rewari - mrf agency, so i submitted my tyre on 27.01.18, but still no response from mrf side till date.

Please look in matter seriously because this is a maru-a defect.

Regards
Vinay kumar
[protected]
Rewari

I purchased bajaj pulsar ns160 3-4 months ago which have pre-installed mrf zappers tyre series my daily traveling is around 60-65kms/day from my home to office & vice versa. On the 10th day after purchasing the bike the rear tyre got punctured i make it fixed at that time after that this problem occured again & again. Some new puncture got occured in every 3 -4 weeks. Since the date of purchase i faced puncture problem & air leakage...

My first tyre also air bubble problem replaced for 1850 now replaced tyre also same problem as i contacted mrf they told if it comes under manufacturing defect then only we replace for some amount i have a question manufacturing defect is your fault not customer fault fearing to hand over tyre to service center ceat offers same tyre for 2000 to 2200 but mrf is for new[protected] replacement around[protected]

I have purchased mrf tyre ztx model from naman tyres panvel during jul 2017. I have observed bubble formed on outer surface. I hv approached the dealer and then their sales manager mr. Hansraj. They have asked me to send the tyre for inspection. As per the inspection report there is no visible defect on tyre and they have rejected my claim whereas if you see the photograph of the tyre, the defect is clearly visible. If i use this tyre based on the certificate given by technical team of mrf and something goes wrong, who will be responsible. Just to save their own skin, company's reputation they are playing with the lives of innocent people. I need the answer and solution from mrf tyres.

Dear sir
Your distributer sell more than mrp in tyre. Also mrp not found in tyer i am also compliant mrf company but company not take any action of the dealer in our city surendranagar (Gujarat). So many calls to company but company says 3 days after 3 days company said more 2 days compny also know that his delear sell more than mrp but company not take action

I have purchased 4 - zlo 185/70 r14 on 23rd sept 2017 for my fiat car from authorized dealer in kochi, kerala. I have done around 2000 km. Last sunday rear left tyre broken on running. Mrf is providing 6 years warranty for the tyres.

I have contacted the head office @ kaloor, ernakulam, kerala.

On displaying the tyre with them, they were in hurry to state it is caused by external interface and the guy is trying to teach me what a radial tyre is?
He is trying to state mrf radial tyre won't withstand normal roads with some potholes.

They have asked me to sign the report written by them. I refused to do the same.

I have taken back the tyre, i need the tyre to be replaced with new.

I purchased a tyre from mrf tyre zone faridabad on 3july2016, they gave me 3 years manufacturing warranty. Now the tyre both sides become weak and have cut. Your agency executive told me that this is not manufacturing fault. Pls tell me what is mean by manufacturing fault? Also their behaviour is so much rude.

Pls suggest what i have to do now. I m going to post on facebook and twitters and newspaper that mrf tyres company is making low quality tyres please don't purchase.

3 days back i came to know i a have deep cut in my rear tyre which is about 8 inches thin line in tyre which seems to be very dangerous and service centres of mrf are not ready to accept the manufacturing fault in tyre.. I want my tyre to be replaced with a new one as this is manufacturing deffect.. If this complaint doesn't takes any action ill go to higher authorities for having a new tyre..

Hi,

I have recently changed MRF tryes for my fiat punto at SNR tyres bangalore near Kalyan Nagar, after 6 months o[censored]se one the tyre got crack and facing balance issues in my car so went to tyre alignement they said problem with trye. so i went to showroom they inspected the tyre and told as no problem with the trye i asked them to put the stepny wheel since i need to travel to native those bloody ### did not screw the wheel bolt tightly and simply used a machine, i was travelling to native at a point when my car at is 70 KMPH the bolts got off from wheel and gods grace i felt n suddenly stopped the car. when i CALL TO those showroom guys and owner they did not answer me properly, my sincere advice pls avoid MRF Tryre and SNR Tyres bangalore. machine tools cannot replace humans.

Sir with due respect i debdutt sahoo from odisha want to state that i'm facing many problems only for the mrf tyre which is in fitted in my vehicle, the quality i very poor, i exchange the tyre in mrf dealer in bhubaneswar odisha, but i wasted many rupees, and wasted my time to exchange the tyre, so kindly supply good quality tyre, therfore the customer also satisfied, and this is also very much important to the reputation of the company.

Your's faithfully
Debdutt sahoo, bhubaneswar
Odisha
[protected]

Dear sir,

Myself mr. Roshan gaikwad has purchase swift (Petrol) from simran motors, panvel in april 2016.

I am writing this complaint with frustration after showing so much of patience and trust on mrf tyres (Naman tyres, panvel).

I used stepony tyre for less than 2 weeks and found 2 cracks in the tyre. So i approached immediately to the simran motors, panvel (Service center) on 27th august 2017 and submitted complaint & stephany tyre to an executive.

I did follow up to him every day on call but every time he said we have sent the stepony tyre to the mrf company (Naman tyres, panvel). Mrf tyres (Naman motors) took a month to give the feedback. This was very frustrating for the customers who continuously doing the follow up but did not get any positive response from the vendors.

After one month got reply from mrf saying that “this is not manufacturing defect and cuts are due to sharp object”. Don’t understand how it is possible that back side tyre will get cut on side of the tyre (Not on the base side or not even on the edge of the tyre). Even anybody who is not a technician can easily say it’s a either manufacturing fault or the poor rubber quality. Now when i visited the simran motor, panvel, the floor manager and i explain my views & he was agreed on my points and have email mrf team to consider the case as this is not a cut. He assure me that he will take this ahead and will provide you the replacement of the tyre from mrf but didnt.

Now its more than 3.5 month i am not getting the solutions from the vendors.

So i request you to please look into this matter to provide replacement of my stephony tyre.

Sincerely,
Roshan gaikwad

Dear sir,
I m vinayak kalal from hubli, i purchase new accesses 125 date[protected] km covered 1518km, sean air leakage at front wheel rim side i faced problem last one month, please accept my problem as soon as possible, but any dealers and engg not response for my complaint. So please kindly provide the solution for the problem. Thanking you.

I had purchased a new endeavour of august 14, 2017 and it has currently done about 6000kms. The suv has mrf wanderer tyres installed. One of my rear tyres punctured in the middle of the road so i asked my driver to park the car on the side. The car moved about 20 meters on flat tyre with no additional load.

On checking for puncture we were told that the side wall has cracked and the tyre needs to be replaced. It was shocking since overtime there is a puncture the tyre may require replacement.

I had no option but to purchase a new tyre worth 13000 and replace the same. The other tyre which is brand new is kept with me for taking over with the company and even with consumer court if not resolved.

I had brought mrf zvts tyre last year and i completed one year and know the tyre is suddenly bended when i am in drive yesterday and the vehicle is jumping so i request you to please replace my tyre and provide new one but the dealer whom i purchased was saying that its warranty is only year and they are also not providing correct bill they are giving bill on the quotation paper so i request you to please take action immediately on them because mrf tyres are famous all over india this type of activities leads to customers dissatisfaction

With due respect i gurtaj singh like to inform you that i had bought volkswagen polo, petrol version on 31st july 2015, and my car has run about 27500km so far but front tyre on driver side has bulged around 2 inch. I like to get my tyre changed since mrf tyre comes with 5 years warranty. Please do the needful as soon as possible.

Regards,
Gurtaj singh,
House no.-160/10,
Gharaunda-132114
District - karnal
Haryana
Contact no.-[protected]