MRF Tyres Complaints & Reviews

My first tyre also air bubble problem replaced for 1850 now replaced tyre also same problem as i contacted mrf they told if it comes under manufacturing defect then only we replace for some amount i have a question manufacturing defect is your fault not customer fault fearing to hand over tyre to service center ceat offers same tyre for 2000 to 2200 but mrf is for new[protected] replacement around[protected]

I have purchased mrf tyre ztx model from naman tyres panvel during jul 2017. I have observed bubble formed on outer surface. I hv approached the dealer and then their sales manager mr. Hansraj. They have asked me to send the tyre for inspection. As per the inspection report there is no visible defect on tyre and they have rejected my claim whereas if you see the photograph of the tyre, the defect is clearly visible. If i use this tyre based on the certificate given by technical team of mrf and something goes wrong, who will be responsible. Just to save their own skin, company's reputation they are playing with the lives of innocent people. I need the answer and solution from mrf tyres.

Dear sir
Your distributer sell more than mrp in tyre. Also mrp not found in tyer i am also compliant mrf company but company not take any action of the dealer in our city surendranagar (Gujarat). So many calls to company but company says 3 days after 3 days company said more 2 days compny also know that his delear sell more than mrp but company not take action

I have purchased 4 - zlo 185/70 r14 on 23rd sept 2017 for my fiat car from authorized dealer in kochi, kerala. I have done around 2000 km. Last sunday rear left tyre broken on running. Mrf is providing 6 years warranty for the tyres.

I have contacted the head office @ kaloor, ernakulam, kerala.

On displaying the tyre with them, they were in hurry to state it is caused by external interface and the guy is trying to teach me what a radial tyre is?
He is trying to state mrf radial tyre won't withstand normal roads with some potholes.

They have asked me to sign the report written by them. I refused to do the same.

I have taken back the tyre, i need the tyre to be replaced with new.

I purchased a tyre from mrf tyre zone faridabad on 3july2016, they gave me 3 years manufacturing warranty. Now the tyre both sides become weak and have cut. Your agency executive told me that this is not manufacturing fault. Pls tell me what is mean by manufacturing fault? Also their behaviour is so much rude.

Pls suggest what i have to do now. I m going to post on facebook and twitters and newspaper that mrf tyres company is making low quality tyres please don't purchase.

3 days back i came to know i a have deep cut in my rear tyre which is about 8 inches thin line in tyre which seems to be very dangerous and service centres of mrf are not ready to accept the manufacturing fault in tyre.. I want my tyre to be replaced with a new one as this is manufacturing deffect.. If this complaint doesn't takes any action ill go to higher authorities for having a new tyre..

Hi,

I have recently changed MRF tryes for my fiat punto at SNR tyres bangalore near Kalyan Nagar, after 6 months o[censored]se one the tyre got crack and facing balance issues in my car so went to tyre alignement they said problem with trye. so i went to showroom they inspected the tyre and told as no problem with the trye i asked them to put the stepny wheel since i need to travel to native those bloody ### did not screw the wheel bolt tightly and simply used a machine, i was travelling to native at a point when my car at is 70 KMPH the bolts got off from wheel and gods grace i felt n suddenly stopped the car. when i CALL TO those showroom guys and owner they did not answer me properly, my sincere advice pls avoid MRF Tryre and SNR Tyres bangalore. machine tools cannot replace humans.

Sir with due respect i debdutt sahoo from odisha want to state that i'm facing many problems only for the mrf tyre which is in fitted in my vehicle, the quality i very poor, i exchange the tyre in mrf dealer in bhubaneswar odisha, but i wasted many rupees, and wasted my time to exchange the tyre, so kindly supply good quality tyre, therfore the customer also satisfied, and this is also very much important to the reputation of the company.

Your's faithfully
Debdutt sahoo, bhubaneswar
Odisha
[protected]

Dear sir,

Myself mr. Roshan gaikwad has purchase swift (Petrol) from simran motors, panvel in april 2016.

I am writing this complaint with frustration after showing so much of patience and trust on mrf tyres (Naman tyres, panvel).

I used stepony tyre for less than 2 weeks and found 2 cracks in the tyre. So i approached immediately to the simran motors, panvel (Service center) on 27th august 2017 and submitted complaint & stephany tyre to an executive.

I did follow up to him every day on call but every time he said we have sent the stepony tyre to the mrf company (Naman tyres, panvel). Mrf tyres (Naman motors) took a month to give the feedback. This was very frustrating for the customers who continuously doing the follow up but did not get any positive response from the vendors.

After one month got reply from mrf saying that “this is not manufacturing defect and cuts are due to sharp object”. Don’t understand how it is possible that back side tyre will get cut on side of the tyre (Not on the base side or not even on the edge of the tyre). Even anybody who is not a technician can easily say it’s a either manufacturing fault or the poor rubber quality. Now when i visited the simran motor, panvel, the floor manager and i explain my views & he was agreed on my points and have email mrf team to consider the case as this is not a cut. He assure me that he will take this ahead and will provide you the replacement of the tyre from mrf but didnt.

Now its more than 3.5 month i am not getting the solutions from the vendors.

So i request you to please look into this matter to provide replacement of my stephony tyre.

Sincerely,
Roshan gaikwad

Dear sir,
I m vinayak kalal from hubli, i purchase new accesses 125 date[protected] km covered 1518km, sean air leakage at front wheel rim side i faced problem last one month, please accept my problem as soon as possible, but any dealers and engg not response for my complaint. So please kindly provide the solution for the problem. Thanking you.

I had purchased a new endeavour of august 14, 2017 and it has currently done about 6000kms. The suv has mrf wanderer tyres installed. One of my rear tyres punctured in the middle of the road so i asked my driver to park the car on the side. The car moved about 20 meters on flat tyre with no additional load.

On checking for puncture we were told that the side wall has cracked and the tyre needs to be replaced. It was shocking since overtime there is a puncture the tyre may require replacement.

I had no option but to purchase a new tyre worth 13000 and replace the same. The other tyre which is brand new is kept with me for taking over with the company and even with consumer court if not resolved.

I had brought mrf zvts tyre last year and i completed one year and know the tyre is suddenly bended when i am in drive yesterday and the vehicle is jumping so i request you to please replace my tyre and provide new one but the dealer whom i purchased was saying that its warranty is only year and they are also not providing correct bill they are giving bill on the quotation paper so i request you to please take action immediately on them because mrf tyres are famous all over india this type of activities leads to customers dissatisfaction

With due respect i gurtaj singh like to inform you that i had bought volkswagen polo, petrol version on 31st july 2015, and my car has run about 27500km so far but front tyre on driver side has bulged around 2 inch. I like to get my tyre changed since mrf tyre comes with 5 years warranty. Please do the needful as soon as possible.

Regards,
Gurtaj singh,
House no.-160/10,
Gharaunda-132114
District - karnal
Haryana
Contact no.-[protected]

Dear mrf team,
I nishant abrol use to be regular and satisfied customer of mrf tyres but this time i feel annoyed and frustrated. I purchased mrf tyres for my swift dzire and tyres was defective.
I submitted 3 defective car tyres to dealer - sidh shree tyres abohar - 152116 punjab dated 2nd october 2017 to mr ankur.
But i am not getting any positive response from dealer.
Dealer is neither giving replacement of tyres nor responding for same.

Pls help
Nishant abrol - [protected]

I have purchased mrf tyre for hero ignitor from "khurana tyre house bistupur jamshedpur". The tyre is damaged very early within 8 months (1200km) from date of purchase. Spacial cut marks are arises all over on the tyre.
Please take necessary action to resolve my problem.
I am looking forward to your reply.
Thanking you
Prabhat kumar prasad
[protected]

Thankyou so much for your response for the complaint i had lodged lately.
But i again want to lodge a complaint against one of your worker *amol jhade* because his behaviour towards me was very disrespectful and there was no cooperation from his side for the replacement of the tyre.
It was his work to replace the tyre and fit the new tyre to my bike but i have fitted the new tyre from the local tyre store as he was not ready to do so and apart from this he also disgraced me for no reason and showed his shameless behaviour to me. He must be liable to some kind of punishment for misbehaving with the customer and disgracing a customer as far as the norms and image of your firm is concerned.

When i was went to mrf showroom is located gajuwaka beside police station in vizag my bike r15 had patch problem so asked to mechanic then he started very rude behaviour and he said you will wait up to evening he using slang words mrf is brand showroom in this type of showroom the mechanic was very worst i never go in future for mrf showroom and i never suggest to any friends too buy mrf products

I own a r15 bike and i have recently installed mrf tyre to it and i am very disappointed to say that my tyre has formed bubble in it and it is very difficult to handle the bike with a tyre that has a bubble. I have invested a lot of money on that tyre and risking my life while i drive. This type of product quality was not expected by such a big co.

I have purchased mrf tyre (Rear) for my x-pro passion bike, but within few days tyre is broken in three different places. This happened within 2.5 month after purchasing tyre[protected]km running). I have given tyre for replacement before 1.5 month, but still i have not get any replacement tyre, but poor feedback from dealer (Kolhapur-shiroli) end. So please close this matter as early as possible. And issue replacement tyre.
If no issue found while claimaing the tyre then i need final inspection report, material testing report, pdi report for my further action. So please feed back me within 1 week.

I visited mrf show room near sreekaryam yesterday to change my nisaan car tyre, while telling the price they said 5050/tyre if i am paying by cash. Then they said if you are paying by card per tyre price will be different.
Then i said i don't want you tyre, keep it with you
Today i went your kazhakkottaom centre and they said they don't accept card.
I said then i don't need mrf tyres.
I thought mrf is leading brand and support make in india, but i am getting this bad responses from your franchises.
So i decided to move away from mrf and i am planning put this face book other social media that mrf franchises don't support cashless india,