MRF Tyres Complaints & Reviews

I purchased my tyre on 24 january 2017 price was 4200.
My cars right fornt tyre mrf zv2k no. 175/65/14, ' [protected]' tube less
On date 21.08.2017,
My car tyre was completely unpunctured till the date.
I was in speed 50 sudden car tyre grip belt was completely removed.
Even then tyre air pressure was in good condition it means unpunctured.
Then i submitted it to"tyre centre"[protected] satna on 10.09.2017 i asked the dealer about the claim but he replied that i have to pay rs. 2800 for the depreciation.

I request mrf management to solve my problem soon,
Because in such condition your depreciation charge is above 66% in just 7 months.

We were going towards kanyakumari from ooty. All of sudden we heard a noice and saw that our rear lhs tyre got bursts.
Fortunately, we saw tata showroom close by at madurai by pass and been to them. They gave us standby tyre and assured that they will sent the tyre to mrf and get it replaced, being new and under warranty,
This is to inform you that we just got the new tata hexa and went for south india.
It was at great shock we recived a denial letter with the excuse that this is not manufacturing defect.
We failed to appreciate that how come company like mrf can give such a excuse to avoid supplying replacement tyre. This tyre is fitted in suv which is supposed to be tough. If on the plain road this got busted which clearly means it is not up to the required quality and needs to be stopped by the tata to use in their prestigious brand.

I hereby request you to kindly go through the tyre agin which is lying in madurai itself and being a reputed brand and to maintain trust of customers replace the same immediately.
Hope to avoid any consequences and maintain sanctity of the product. You will replace the tyre.
Regards
H. K. Makhni

Dear all fyi that we have apply claim 02nos of tyre 140/80 as on date 08/08/2017. But till date we have received 01 nos. Tyre. And as per kumar tayre he says 01 pcs claim rejected by compny. But i m received sms from compeny claim accept. After that he provided inspection eng. Contect no. I m talking with him he also said claim rejected. My ref. No. 207906
My claim part no. [protected] & [protected]
Plz see immediately and clear this asap
My vehicle in run in taxi vehicle day & night shift. Current time extra wheel not available in my vehicle if any miss happiness during this period i m clearly worn all related loss claim provide by mrf thru court

I was driving at a speed of 60 kmp and suddenly my back side bumper got off. The tyre sheet got off the tyre. I am attaching a photo. It is a life risk please take this matter seriously. The tyre is relatively new. Strangly tyre is still no puncher. Now the sheet is half off the tyre half is still there. I need a urgent response from the company.

My two mrf new tyres that have hardly run 1000 km got busted while driving and swelled up... in fact in one tyre there was one puncture and that couldn't be repaired by any mechanic as the tyre got swelled up ... I am really disappointed by purchasing mrf tyres and would never recommend any one for the same as two tyres have got busted and also I have shown to the dealer from where I have purchased the same and no satisfactory answer from their end on replacing them with new tyres... would be requesting your esteemed company to replace my tyres asap because we have been earlier using Bridgestone tyres and never experienced any complaint but first time got replaced with mrf tyres and two tyres busted and loss of my money

I willing to change my old rear tyre with new one of mrf but anywhere in market of pimpri chinchwad, pune i found only ceat tyres
I tried so much by internet also to find mrf dealer near me, but waste poor situation of mrf
Every tyre shop keeps only ceat and offers ceat tyres
Even generally walking to anywhere in market we easily found ceat tyre

I wanted to take tyre from mrf
But you doesn't me

I brought honda unicorn 160 after one month tyre is leakage, i approach honda company they give letter and tell go mrf tyre and sale. But in sale service check and tell please open the tyre and bring then after he change if internal check up done. It is very sad to know this type of thing to going, near by area 5 km no services to open tyre. This is happen in vijayawada city, they told no tyre of this model pls go and parches, then after if tyre is defect then we pay.

Sir, A shopkeeper (M/s. Sunil Motors) located at 3452-A, Ground Floor, Delhi Chamber Building, Delhi Gate, Behind Delhi Gate Telephone Exchange near Raghunath Mandir, Delhi-110002, who deals in MRF tyres and Tubes has been misusing your brand name and even scratch the MRP(Maximum retail price ) of MRF Tubes and overcharge the rates from consumers stating that the rates are exceedingly charged from MRF company and that the rates on the pack is old printed and so the new tube rates are yet to come so that`s why we are charging you the new rates as per the directions of the company Due to this we consumers looses faith on MRF company tyres and tube and are confused whether the rates mentioned on the product is new or old and also whether the product is genuine or not.We have switched to other brands of tubes where clear rates without manipulation is written. Kindly see this matter seriously and take necessary legal action against the shopkeeper who is spoiling the image of your company. For investigation you can send your representative as a customer and will know the real facts. Kindly keep my identity secret for safety point of you. This is for your Kind information only. Thanks.

Dear sir,

I have honda cb hornet vehical crake in tyre. But honda delay say not valid front crake, valid only side cradle. And his says this crke resion is punchor, but full tyre only 1 puncher. My bike perchesing date=03/03/2017 &km 10890,
Dealr name=mrf fasst (Friendly after sales service team),
Name=surendrapratap r singh,
Mo no=[protected],
Email id=vishal. [protected]@gmail.com

I had bought a tyre for my pickup on[protected] which got bubbles within run of 6000kmtrs and was replaced by your dealer tyre world bantwal musa bc road charging rs 2683/- on 17/4/2017. Now after the run of 8000 kmtrs similar bubble can be seen on that tyre.
Our buying mrf tyres was only for quality.
I request you to kindly replace us with a good quality tyre immediately.

Sir i lives in saharanpur and always use mrf tyres in my nano car. It is second time when i came here for balancing and alignment. One more person came here after half an hour. My work was under process but your service provider attended him and my work leave mid in the time. Is it should be. Please register my complaints and take necessary action under intimation to undersigned.

Manjeet singh arora
Senior superintendent
Iit roorkee
Mobile [protected]

I am mintu i purchase a tyre from mrf center 6-7months ago and they gave me 6 year warranty and now the tyre is blooming from the side then i go to nearest mrf tyre service center they said to me he will change the within 2 days but it's chargeable so what is the warranty of mrf if it's is chargeable i wnt to change my tyre if it's possible otherwise i have another option also available

This is bring to your notice that i have purchased mrf tyre (Rear) for my hero honda passion on 8th june 2017. But the the tyre doesn't fit me in the rim of the vehicle. When i complained to the dealer where i purchased it they say it they say it is tyre's fault and it should be sent to the company only and i would be getting a sms after 15 days and they will not exchange the tyre immediately just because of the company's policy.

At nadiad based shree hari tyre s, gitanjali society, gitanjali crossing, pij road. Nadiad.387002 gujarat.
Today i visit your delearship at nadiad and the owner mr viraj patels behaviour is not good and not loyal to customer. He is not proper for your company profile and he has no credit card machine so the customer is in trouble for payment and he is no compromise anything and he say a run my policies not company policies so i have many time faced this type of behaviour by your mrf delership owner and this is wrong impression to mrf compnay so i request please do something and take action as soon as possible.

From. Vipul sarvaiya
Nadiad.387002-gujarat
Mo. [protected]
Email. [protected]@gmail.com

I purchased bajaj avenger in july 2015 and till date, total running is noted at 19000 kms. Many a times i felt the low air pressure in the front tyre which i generally topped up with air. But last week i opened up the tyre and noticed that there were 5 cracks from inside of the tyre and the wires (Tyre wire) were coming out of those cracks that ultimately caused 5 minor punctures to the tube. Since i was in the middle of the highway, i had no other option than to get the cracks fixed through patches so as to reach home. Then i submitted the tyre in their pune office and they've rejected the complaint saying that it is not a manufacturing fault.
Can anyone tell me how come the wires are coming out from the inside? Isn't that a manufacturing fault?
And the reason they are giving is "some nail would have got into the tyre which caused this"
I'm riding bikes from the last 13 years and all the cases of nails getting into tyres have caused puncture to the tube. How come the tyre is getting cracks from inside and the wires are coming out?

I had purchased 4 car tyres 175/65r14 82h zlx tl mrf on 18.06.2017 from city car shoppe shalimar bagh delhi 110088 vide invoice no r/ 17-18/697. Out of these, one tyre has been cut. I shown it to the dealer and he told me that it can not be repaired. Then i asked to replace it as it is under guarantee. But he refused to replace the same.

You are requested to instruct the dealer to replace the same as it is a goodwill mattter of your reputed company.

Thanks & regards
Ca t. R. Goyal
[protected]

Hi..
I just wanted to share an incident which happens with me at mrf lucknow depot {address is attached} due which i am so disappointed and feeling harassed. I was at lucknow mrf depot to show my honda activa 125 tyre which had a air bubble on the right side of the tyre... The engineer who took inspection of activa just rejected it by saying that a puncture is made on the side which cause damage on tyre. I told him that puncture was made two and a half month past how could it affects my tyre now but he started shouting and gether 2-3 persons for his support... Another engineer mr sandeep came and started arguing on this...
Seeing this i tried to customer service of mrf, the concern from cs asked me for the rejection note no... I asked both the engineer for the same they started yelling at us and shouted you have called for complaint now nobody can do this any thing on this before your call we can think to adjust but now we can't do just take the rejection note and leave the place both the person started shouting... After this my colleague ask there name and employee id they both came with 3more person and started threatening us that we cannot do anything thing with them... Wherever we want to complaint...
In between last argument the sr engineer (Who came from kanpur as the lucknow engineer is on leave) told mr sandeep to shoot a mail to senior officials to save themselves if we complaint against them...
Thats how actually mrf deal with the customer. We, the customers made mrf like mrf and if this kind of behavior is going to expect for a mnc then it is really disgusting. I already put it on twitter handle of mrf but nothing came. Is this your policy. I want to take a strict action against those people and correct my vechicle tyre

Dear sir, i, hitesh sharma from jalandhar bought anew car from lovely autoes jalandhar in dec 2013. The total running of this car till today is almost 11000 km..4 days back whgen i was coming from my office, the rear tyre got bursted. Thak god i narrowly escaped as the speed of car was very slow. It is my humble request to replace the tyre as condition of the tyre is very very fine.
With regards
Hitesh sharma
Jalandhar city

I purchased a new baleno. Within 4500 km driven by 3 months rear left tyre was bursted on the national highway with speed 40 km.

Maruti and mrf not willing to replace the new tyre.
Very worst quality of tyre.

I came to know from this site that this sort of complaint is more. I have my own doubt that the design parameters of new baleno is wrong. That is why tyres are bursted without proper reason on the road.

I purchased royal enfield from synergy (Sakinaka) in nov-16.

Byk run only 4000 km in 8 months.

From day i am getting rear tyres issue... On normal speed if we applied normal break the rare tyres automatically skit...

I highlighted issue with royal enfield service center, after all checking they found that rare tyres was faulty.

They replaced existing tyres temporary basis and l also take test drive its now satisfactory.

It is under warranty, let us know the next procedure to replace the faulty tyres

Nitin sanas ([protected])
Nitin. [protected]@wipro.com, nitin. [protected]@gmail.com