MRF Tyres Complaints & Reviews

This is bring to your notice that i have purchased mrf tyre (Rear) for my hero honda passion on 8th june 2017. But the the tyre doesn't fit me in the rim of the vehicle. When i complained to the dealer where i purchased it they say it they say it is tyre's fault and it should be sent to the company only and i would be getting a sms after 15 days and they will not exchange the tyre immediately just because of the company's policy.

At nadiad based shree hari tyre s, gitanjali society, gitanjali crossing, pij road. Nadiad.387002 gujarat.
Today i visit your delearship at nadiad and the owner mr viraj patels behaviour is not good and not loyal to customer. He is not proper for your company profile and he has no credit card machine so the customer is in trouble for payment and he is no compromise anything and he say a run my policies not company policies so i have many time faced this type of behaviour by your mrf delership owner and this is wrong impression to mrf compnay so i request please do something and take action as soon as possible.

From. Vipul sarvaiya
Nadiad.387002-gujarat
Mo. [protected]
Email. [protected]@gmail.com

I purchased bajaj avenger in july 2015 and till date, total running is noted at 19000 kms. Many a times i felt the low air pressure in the front tyre which i generally topped up with air. But last week i opened up the tyre and noticed that there were 5 cracks from inside of the tyre and the wires (Tyre wire) were coming out of those cracks that ultimately caused 5 minor punctures to the tube. Since i was in the middle of the highway, i had no other option than to get the cracks fixed through patches so as to reach home. Then i submitted the tyre in their pune office and they've rejected the complaint saying that it is not a manufacturing fault.
Can anyone tell me how come the wires are coming out from the inside? Isn't that a manufacturing fault?
And the reason they are giving is "some nail would have got into the tyre which caused this"
I'm riding bikes from the last 13 years and all the cases of nails getting into tyres have caused puncture to the tube. How come the tyre is getting cracks from inside and the wires are coming out?

I had purchased 4 car tyres 175/65r14 82h zlx tl mrf on 18.06.2017 from city car shoppe shalimar bagh delhi 110088 vide invoice no r/ 17-18/697. Out of these, one tyre has been cut. I shown it to the dealer and he told me that it can not be repaired. Then i asked to replace it as it is under guarantee. But he refused to replace the same.

You are requested to instruct the dealer to replace the same as it is a goodwill mattter of your reputed company.

Thanks & regards
Ca t. R. Goyal
[protected]

Hi..
I just wanted to share an incident which happens with me at mrf lucknow depot {address is attached} due which i am so disappointed and feeling harassed. I was at lucknow mrf depot to show my honda activa 125 tyre which had a air bubble on the right side of the tyre... The engineer who took inspection of activa just rejected it by saying that a puncture is made on the side which cause damage on tyre. I told him that puncture was made two and a half month past how could it affects my tyre now but he started shouting and gether 2-3 persons for his support... Another engineer mr sandeep came and started arguing on this...
Seeing this i tried to customer service of mrf, the concern from cs asked me for the rejection note no... I asked both the engineer for the same they started yelling at us and shouted you have called for complaint now nobody can do this any thing on this before your call we can think to adjust but now we can't do just take the rejection note and leave the place both the person started shouting... After this my colleague ask there name and employee id they both came with 3more person and started threatening us that we cannot do anything thing with them... Wherever we want to complaint...
In between last argument the sr engineer (Who came from kanpur as the lucknow engineer is on leave) told mr sandeep to shoot a mail to senior officials to save themselves if we complaint against them...
Thats how actually mrf deal with the customer. We, the customers made mrf like mrf and if this kind of behavior is going to expect for a mnc then it is really disgusting. I already put it on twitter handle of mrf but nothing came. Is this your policy. I want to take a strict action against those people and correct my vechicle tyre

Dear sir, i, hitesh sharma from jalandhar bought anew car from lovely autoes jalandhar in dec 2013. The total running of this car till today is almost 11000 km..4 days back whgen i was coming from my office, the rear tyre got bursted. Thak god i narrowly escaped as the speed of car was very slow. It is my humble request to replace the tyre as condition of the tyre is very very fine.
With regards
Hitesh sharma
Jalandhar city

I purchased a new baleno. Within 4500 km driven by 3 months rear left tyre was bursted on the national highway with speed 40 km.

Maruti and mrf not willing to replace the new tyre.
Very worst quality of tyre.

I came to know from this site that this sort of complaint is more. I have my own doubt that the design parameters of new baleno is wrong. That is why tyres are bursted without proper reason on the road.

I purchased royal enfield from synergy (Sakinaka) in nov-16.

Byk run only 4000 km in 8 months.

From day i am getting rear tyres issue... On normal speed if we applied normal break the rare tyres automatically skit...

I highlighted issue with royal enfield service center, after all checking they found that rare tyres was faulty.

They replaced existing tyres temporary basis and l also take test drive its now satisfactory.

It is under warranty, let us know the next procedure to replace the faulty tyres

Nitin sanas ([protected])
Nitin. [protected]@wipro.com, nitin. [protected]@gmail.com

I bought a tyre for my bike (Cb-shine) from road wheel tyre, salatwada, vadodara, and gujarat.
After few days i observe that there is leakage in tyre, so i went there & tell them about it. After that they check ring, & scratch it by sandpaper if there any corrosion. After few days again i observe same issue & went there to check again. They had done the same thing as done previously. But still problem is same. So they suggested me to go nearest mrf service centre.
I went there & tell them about problem, & what they said?
He said this leakage is due to scratch of ring, you have to paint it again form inside. Whoa!!!
After that he said there may be problem in ring also, so he makes two marks – one on tyre & another one on ring from where leakage was observed. After that he change the position of tyre & check, then we conclude that there is a fault in tyre because leakage observed at tyre mark not ring mark after changing position of tyre.
Then representative of shop, said right now we don’t have tyre in stock for cb-shine, so we will call you, & told me about charges of rs. 350/- for use of this tyre.
If this takes too much time then is it my problem???
Why i have to pay 350/- rs. For using this tyre??? I already pay 1900/- for the same & they give me 5 years guarantee.

Till now i didn’t get any call from there & problem is same.

I bought mahindra scorpio which came with mrf wanderer tyres. Aftr 30, 000 kms running, a bump occured in one of the tyre. When filled wit air, the bump is cleary visible. I gave tht tyre to dealer "anurag tyres" situated at padmanabh nagar, bhopal. He sent that tyre to company which rejectd the claim stating tht it is not manufacturing defect. This is totaly wrong on company's part as almost half life of the tyre was left and still we had to pay for a new tyre even when its a company defect which has been identified by many person including mechanic & a person at the dealer also.
The other 3 tyres are in totally good condition after the same running but only one had this problm. Hws this possible if its not manufacturing defect

Sir i had purchased my fz-s ver 2.0 in 2015 june and runs at 18000kms till now, can i had a warrenty to this, i had a call to yamaha dealer they didn't respond to my call clearly, i want to exchange my rear tyre on warrenty, i had a positive opinion on mrf tyres and i suggest all of them to buy mrf for better grip. So, please give a response to my complaint.

Very poorly run customer service. Of the numerous tyre complaints, i also join the huge list of complaints from this defective tyre manufacturer. I bought 4 mrf tyres with 185.65. R15 - zvtv specifications for my hyundai verna 1.6 from mrf authorized dealer in kumbakonam. On returning to chennai, one of the tyres became flat. I used the spare tyre and returned to chennai. On reaching the mrf office at guindy, the technical person mr siddarth on inspection of the tyre told me that the tyre has been damaged due to external damage and refused the claim. The tubeless tyre was bought on 8-july-2017 and by 11-july-2017, it has been declared as useless. What kind of quality is mrf following. The customer service person was very rude and arrogant. This is unacceptable behaviour from mrf customer service

Krishi Vigyan Kendra purchased tyre from your authorised dealer of Munger, Bihar. We purchased two tyre (Big) of tractor from M/S Ganpati Tyres & Hardware, Munger. Ph- [protected], [protected] in Rs 33400/- We are Government Institution. Our tractor runs only hundred hours after purchase, now We noticed several crack sign on the surface of tyre. Tyre size 1214128 serial no. [protected] & [protected]. The kharif season is on. So please provide...

Hello sir m sandeep chauhan ramesh enclave rohini m rahta hu .abhi 5 month pahele maine bike li thi super splender or uske lagatar pechar hone ki wajah se maine DUDEJA tyres wale k pass jakar tube less tyre liye bola tha, mujhe nhi pata tha ki tyre m tube dalti h ya nhi ..usnne is baat k fyada utha kr tubetyre daal diya jb maine usko phone karke pucha toh usne kaha tube wala tyre maga tha toh whi dala h ...or agle din jb gya toh usne tube tyre ko tube less bana kr de diya ...i mean same tyre m se tube nikal kr tubeless bana diya .or kaha lo ho gya ...Tube tyre ko tubeless bana kr bech rahe h ...dudeja tyres n mujhe tube tyre ko tubeless bana kr becha h ... [protected]

samjhdar chatur dealer and bewakuf custumer

Hi i am referring to a manufacturing defect in the mrf tyre fitted in my swift car, the tyre got a cut while driving at a very slow speed without the intervention of any stone or something, it was due to defective tyre as the rubber of tyre is not 100% tested. The rubber has small cracks and this lead to the big cut. I tried to get it replaced but the mrf rejected claiming it is a cut due to hit by something. I escalated this issue with mrf but they are not ready to acknowledge that it is a manufacturing defect. Please help me to save my hard earned money and not waste it on defected quality tyres by mrf

Dear sir,
Sir mene mrf helpine me baat ki unhone bola aap humare service center jaao vo aap ki help kre ge. Me shastri nager wale mrf service center gya vo krishna squre me h. Unhone mera tyre reject kr diya. Fhir mene mrf me complaint krwai tho 3 days me mere paas ek call aa ya mrf ki traf se unhone bhi meri koi help nhi ki vo bole sir aap new tyer purchase kr lo.. Ab dubara se complaint krwa di mrf ne ab fhir se ek call aae ga.. Sir meri mrf india se help lene h sir aap mera tyre tube replacement krwa ne me help kro.
Sir mrf ki helpline me bolte h aap jaao apko new tyer provide kraya jaae ga l. Or wha jaate h to reject hota h tyer.
Help me sir.

Hello am raghunath godbole residing at pune, warje. On 14 may 2017 i have purchased a mrf tubeless tyre for my scooter (Pleasure) from one of your dealer outlet at raviwar, peth pune, (M/s m baldota, 768, raviwar peth near sonya maruti chowk pune. His cash memo no is 5479 of 14/05/2017.

Immediately after the purchase i found the rear wheel tyre has some problem of air leakage. I took a trial for valve leakage for two three days. Even i showed the same to local vendor and got confirmed that there is no valve leakage. Then we had through checking for puncture, but if could not found. After a week past the frequency of holding air in rear tyre got high. I had to fill up the air twice a day.

So i decided to visit vendor where i purchased the tyre. His person checked the same normally but he could not find a puncture. Again after the same i requested him to fill more air to find out the leakages. He did so and found one leakage on the edge of the tyre.

While i was discussing the issue with the shopkeeper the workman continued the job hurriedly and removed the puncture.

I asked him due to what the tyre got puncture, is there was nail, or any other substance you find. He said no.

I asked him then without asking me why you removed the same hurriedly.
Sir it was manufacturing defect as by putting more air pressure than required the original hole got blow up and the air was getting leakage.

One of my friends is having weight approx 90-95 kg. I remembered that we travel last week many times as to respond the hospital duty, where my friends brother was admitted.
Instead of the correctly analysis the case of puncture the shop keepers workman did the repairs.
In this case i feel that the shopkeeper hide the manufacturing fault of tyre and hurriedly worked out the problem with regular practice of making fool to customer.

I request you to reconsider the matter of inspection if required and get me the new tyre as the old one has manufacturing fault of having pin hole which got blow up after some use.

Dear sir
I brought honda activa i brought it on 2016 i have frount tyre issue my frount tyre bloom. I rode only 4k kilometers
I went to mrf showroom in panipat
They are asking 1200rs to replace the new tyre.
I changed my tyre and register complaints against bloom tyre.
But now my claim is accepted against only rs. 277.00 which is a very low payment
Tyre is in 75%condition
Please help me to replace at low cost..

Dear Sir/Madam,
I have purchased 2 MRF tyres from Sri Srinivasa Enterprizes, Khammam in March-2016, out of which one tyre grips have been open from the tyre while the car is running and bet the back bumper and tail lamp strip in the left back. The bumper and tail lamp have been damaged because of the tyre. The tyre is not punctured but its grips have been open. The total cost for the damage is Rs.7000/- and the tyre cost. When I approached dealer, he said that, he will send the tyre to the company but, he did not replace the tyre. He told that he will not be sure that it will be get replaced. It is a paining answer to me. I believed MRF tyres, I have been using them from last 12 years for my car. But the company is not responding immediately to the needs of customers when they are in problem. It is very bad to hear. I request the company personnel to address the issue and keep the hopes of the company.
My details are:
Madhira Srinivas,
Associate Professor,
SBIT, Khammam, Telangana.
Cell: [protected].

I have purchased 4 mrf typre for my figo in month of may 2017 while servicing team found 2 tyres have manufacturing fault and they asked me to get it checked with mrf. I have submitted both tyre one they accepted with cost of 1997 to pay to get new tyre which is irrelevant in case of manufacturing fault and warranty period. For second tyre they refuse to take it saying no fault. I am not sure to whom to reach i am facing bad experience with such big company.