MRF Tyres Complaints & Reviews

They realy do not deserve to own the store, i went to that store on 23 A aug 2010 to buy tyre for my swift and the guy sitting on the front desk talked so badly that i would advise each and every one reading this thread to not to go to that store . there are a number of tyre store in and around fbd, why to go to that store that do not understand that if customers are not respected no one wiill go back to them .

If MRF authorities ever read this thread : those ppl are spoiling your image, pull away the dealer ship from them.

Sir
I am Nakul Gawande from Anjangaon Surji (Maharashtra) Please order your local dealer to OPEN the shop daily. He sell the tyers from his Paratwada – Achalpur shop. Dealer is arrogant, misbehaved, -ve mentality man. We r paying but NOT getting services. He is dictator on his political base. Please do needful. He always sales damaged tyres, no policies of company r displayed. Ordinary Tyres and duplicate low cost tyres are always sold by him in MRF COMPANY rates. We the group of 17 Farmers and at Paratwad 23 persons are actually mentally harassed by him. His name after the discussion T got - Dealer of MRF tyres named as Mahesh G Tiwari perhaps. U please mail me about the action URGENTLY.

Sir
I am from Paratwada (Maharashtra) Your local dealer sail the tyers from shop. Dealer is arrogant, misbehaved. We r NOT satisfied with his services. He always forced political forces to stop our mouth. Please do needful. We always got damaged tyres and he sold OKEY tyres to other his related persons. duplicate low cost tyres are always sold by him in MRF COMPANY rates is na bad thing. Our group is bothered by him and his dirty spoken language. His name is Mahesh Tiwari. Please reply me.

D/Sir,
I am heman naik samrawadi, gandevi, navsari, gujarat. i I have purched my tyre from navsari last year. after 1month time in driving it is in warranty period i have given my tyre to your authorized dealer at ahmedabad but no result. i think dealar is not responding properly i requiest to you kindly inspect the tyre and do the need full as per your policy customer will be thankful to MRF company.
I hope now process will very fast
Thanks with Regard
heman naik
[protected]

I have purchased Nos.4 tyres 145/170R12ZVT tyres / Tubes from Garg Tyres, Bharatpur (Rajasthan)
as per Bill No. 9093 Dated 10.05.2010 and one tyre have manufacturing defect, i have lodged my complaint to Delaer and Service Engineer Mr.Mayank Srivastav on mobile no. [protected] but nobody have given proper response to me. Please instruct to concern person to attend my complant and replace my tyre.

With regards
Devendra Kumar Gupta
Kumher, Bharatpur (Rajasthan)
Mobile No. [protected]
Emial : [protected]@gmail.com

Sir
I am Nakul Gawande from Anjangaon Surji (Maharashtra) Please order your local dealer to OPEN the shop daily. He sell the tyers from his Paratwada – Achalpur shop. Dealer is arrogant, misbehaved, -ve mentality man. We r paying but NOT getting services. He is dictator on his political base. Please do needful. (mail: [protected]@hotmail.com)

Great mistake that you bought MRF tyres, when there are better and cheaper tyres than MRF in the market.Now, you don't find a single new car on the road with a company fitted MRF tyre.HM, Maruthi, Hyundai, etc.are using;Birla, Apollo, JK tyres, etc, as seen on the new cars here(Trivandrum).Probably, Hyundai must be fed-up with MRF tyres.Hyundai stopped buying MRF tyres, probably because of complaints from their car customers.
MRF will not respond to customers complaints.Customer has to give up, repent for buying MRF tyres and go in for other good brands.Their tyres are of the lowest quality as proved by my experience.
I bought a new Hyundai Verna diesel car in February 2007, fitted with five MRF radial tyres.Tyres were given six years warranty printed in a booklet supplied along with the new car.All the tyres started showing premature wear and tear before 18000kms.On[protected], the metal wires of front right tyre came out at 18000 and odd Kilometres risking the life of my wife and I.On[protected], MRF replaced the tyre for Rs.1560.00+Rs.20.00 wheel balancing.I wanted it replaced free of cost.For no fault of mine, I had to spent Rs.1580.00.MRF being very rich, should have replaced it free of cost.
Then, on[protected], while driving to hospital for morning duty with all tyres prematurely worn out, the right rear tyre burst in Punalur town at 30000 and odd Kilometres.I contacted the manager MRF depot, Trivandrum and the technical service engineer several times to inspect the vehicle, but failed totally as the technical service engineer did not bother to inspect the tyre.Fed-up with MRF, on[protected];I bought four new Michelin tyres from New Bharath Tyres, Chakkai, Trivandrum.I lost lot of money, time and suffered risk to life having bought a new car fitted with MRF tyres.My previous car, Tata Indigo, performed very well with Bridgestone tyres;covered nearly 50, 000kms.when I sold it after three years.
Despite, MRF owners(family) being related to me through my wife, uncles cousins, etc;this is my experience with MRF.I will neither buy MRF tyres nor
a vehicle fitted with the same.I will never recommend MRF tyres to anyone.MRF tyre sales must have drastically gone down.Nothing will bother them as they are very rich.Mr.Arun Mammen is the present chairman MRF tyres.
I doubt whether he knows about this or not.Had I had his e-mail address, I would have written this letter to him.
Dr.Gigi Joseph.S
M.B.B.S., MS(ENT).

One of my uncles(a relative of MRF family), bought a Hyundai Verna diesel car fitted with MRF tyres.All the tyres started showing irregular wear and tear.I narrated him my bad experience with my Hyundai Verna diesel car MRF tyres.He being a relative of MRF owners, replaced the prematurely worn out MRF tyres with higher grade new MRF tyres, instead of going in for better quality other brand tyres.
The other day a motor cycle rammed into his right rear wheel tearing the new MRF tyre beyond repair.
While changing the defective MRF tyres, he should have gone in for other good company tyres.This would not have happened.
So my advice is, no one should buy MRF tyres;should not own or travel vehicles fitted with MRF tyres.
I have shared my own experience with poor quality MRF tyres in the above columns.
MRF is very rich.Nothing will happen to them.It is the poor customers like me who will be made to suffer by using MRF tyres.
Dr.Gigi Joseph.S
M.B.B.S., MS(ENT).

Hello sir i wish u sir, i am shankar BE mechanical engg 2009 pass out, i am working now software company edserv chennai.i am basically diesel mechanic two years experience. i want job your company, my mobile no [protected].please help me sir .

I dont agree with the same . I had been to MRF with a similar complaint
but i was clearly explained by mr. Dil kumar, manager, chennai about the cause of the defect and i am completely satisfied though the same was not replaced . But i have faced a very bad experience from JK tyres which i dont like to disclose.
Also MRF personnels are in regular touch with me and giving guidence . All my trucks and cars are on MRF.

DEFECTIVE MRF TYRES NOT REPLACED
CAUSING DANGER TO PUBLIC AND HARDSHIPS, COST TO OWNER.

Dear P.Pushpavanam, Consumer Forum
Mr.Dil, MRF, Chennai


I request to take up my case strongly with General Sales Manager, (Mr.Dil[protected]MRF Ltd., Service Centre, (Mr.Ethiraj=[protected])20, Woods Road, Chennai 600 002. ) Mr.JaiPrakash-[protected])On 12 April 08,

I purchased 4+4 MRF 1757OR tyres with tubes for my FORD 1.3 ICON from M/s BM Lal & Bors, 32, Whites Road, Chennai-32.)Tax Invoice No.27510 dt.12Apr08 for Rs.11, 080 (Rs.9849+VAT Rs.1231)within 8-9 the new tyres started giving abnormal sound while driving at normal city speed. Initially we felt this is due to Engine or other mechanical sound. We got the same inspected, checked wheel alignment, wheel balancing. We met MRF dealer BM Lal & Bros (Mr.Hitesh [protected]) who raised claim forwarding docket No.5884 dt.18Jun09 and called up MRF service engineer to take corrective steps/replace defective tyres & tubes.

We met MRF service engineer Mr.Jai Prakash in his office cum workshop. Wherein he agreed that abnormal sound is due to new tyres fitted. However he kept on calling up at every fifteen days to do some check/tests giving false hope those tyres will be replaced/set right. For 3-4 months he kept the matter lingering. Nothing worked. He advised that sound is due to wheel rims, we should change at our cost. As harried consumer we replaced tyre rims at our cost spending additional Rs.4, 500/- on 8Sep9.

However still sound continued to some out of MRF tyres. We showed and he inspected and agreed that sound still continued. He merely took my home address but no revert. MRF SHATTERED CONSUMER CONIFIDENCE BY FLATLY REJECTING TO REPLACE DEFECTIVE TYRES AND TUBES.

Additionally MRF put us in lot of inconvenience making us to come everyfornight at two of their offices/workshops. We spent futile on Petrol, and replaced tyres rims. I urgently request you to make MR[censored]nderstand what consumer voice is make them accountable for this shabby and choppy after sales mischievous behaviors with consumers.

I am arranging to get this behaviour published across press to alert consumers about MRF tires.

Regds.Vilas.

I totally agree that after writing to General Manager, MRF, Sales, South Region, Chennai.

Company kept silent indirectly admitting their defective tyres and tubes with RISK to public
cost and agony to consumers.






MANDAR.

One should never buy MRF tyres.MRF is very rich.They loose nothing by supplying defective tyres to customers.They will neither care to inspect your defective tyres nor replace.
Mr.Manu Krishnan, MRF Technical Service Engineer did not bother to inspect my defective/damaged tyres, despite requesting him several times on telephone.If, it was inconvenient to him, he should have made alternate arrangements.Because of his defiant behaviour, MRF lost one of their customers.

I bought four new Michelin tyres from New Bharat Tyres, Chakkai, Trivandrum on[protected] for my Hyundai Verna CRDI VGT Diesel car, bought in February 2007.

MRF supplied printed warranty card for six years with my car.

Since, Mr.Manu Krishnan failed to inspect my car tyres, I could buy very good quality world class tyres.Am enjoying superb ride in my car with added maneuverability unlike when fitted with MRF tyres.So many people including leading multi brand tyre dealer discouraged me from buying MRF tyres.I feel MRF is now at the lowest ebb in tyre market.Relatives of MRF(also related to me through my wife, uncles, cousins, etc.) have stopped buying MRF tyres and have switched over to other superior brands for their vehicles.
I will be shortly inserting the photos of my prematurely worn out and damaged MRF tyres in these sites for the netizens.Many people saw my defective tyres directly already.I am damn sure MRF has lost in tyre market.
Dr.Gigi Joseph.S
M.B.B.S., MS(ENT).

Note a correction;

Please correct the date of purchase Michelin tyres as[protected].
I typed the date wrong as[protected].
Dr.Gigi Joseph.S

Sir
I am Nakul Gawande from Anjangaon Surji (Maharashtra) Please order your local dealer to OPEN the shop daily. He sell the tyers from his Paratwada – Achalpur shop. Dealer is arrogant, misbehaved, -ve mentality man. We r paying but NOT getting services. He is dictator on his political base. Please do needful. (mail: [protected]@hotmail.com)

Recently came across horrible problem in my swift rear tyres. Had travelled 15k km. Got uneven surface on 2 of the MRF ZV2K TL 165/80R14 tyres and it was not at all due to my driving that problem appeared so urged with car dealer regarding replacement for it.

On my request they sent the defect tyres to MRF and today got reply from MRF telling that
"its not manufacture defect instead its due to "belt separation" and as a special goodwill geture we are pleased to offer you 2 brand new tyres of same size and brand for Rs. 2, 000 + taxes."

I appreciate the car dealers who helped me in this case "Bharath Show Room" karnataka, Manglore.

M R F — FOUR WHEEL TYRE

D/Sir,
I am Abhay Kumar Gupta 33/3 C - 1 Lohiya nagar Balkeshwar Agra I have purched 4 tyre car from Mittal Tyre Comp.Agra with in six month It is running 3000 kms but all tyre have bubbles at the time in driving it is in warranty period i have given my tyre to your authorized dealer
Mittal Tyre co. Agra on dated 30/09/10 as per Mittal tyre ref no 12508 i think dealar is not responding properly i requiest to you kindly inspect the tyre and do the need full as per your policy customer will be thankful to MRF company.
I hope now process will very fast
Thanks with Regard
Abhay Kumar Gupta
Agra
[protected]

I have purchased Nos.4 tyres 145/170R12ZVT tyres / Tubes from Garg Tyres, Bharatpur (Rajasthan)
as per Bill No. 9093 Dated 10.05.2010 and one tyre have manufacturing defect, i have lodged my complaint to Delaer and Service Engineer Mr.Mayank Srivastav on mobile no. [protected] but nobody have given proper response to me. Please instruct to concern person to attend my complant and replace my tyre.

With regards
Devendra Kumar Gupta
Kumher, Bharatpur (Rajasthan)
Mobile No. [protected]
Emial : [protected]@gmail.com

Friends, I have been using Swift LDi from 2008. Original tyres MRF ZV2K TL 165/80R14, worked all right till first 30, 000 km, then started " tuk tuck tuk" sound while driving. this noise can be clearly heared around 70km/hr and above. Within further 5000km, all four tyres develop depressions (known as cupping) all around the tyre. and causes uneven and quick tyre wear at the front. The MRF authorised dealer, asked me to check the mechanical systems once more and correct the wheel alignment. I changed the front shocks and changed the tyres at 55, 000 km with new MRF tyres. Same problem repeated after around 5, 000 km. From this, it is clear that, the problem is MRF ZV2K tyre.
Those who use their cars occasionally may not notice the problem, but regular users come across it.

Now at 45, 000 km of tyre usage, the condition is so poor and dangerous. Decided to replace it with other brands.

Regards

Rajkumar A R,

Scientist, ISRO.
rajkumar.[protected]@gmail.com

Very very poor quality tyre of MRF company