MRF Tyres Complaints & Reviews

This tyre is part of new XUV7OO Ax 7 delivered in December 2021. One tyre developed a cut on side wall which was shown to MRF after sales at sector 47 Gurgaon. Mr. Aman Tripathy, the MRF official there refused to replace the tyre which is under warranty still.
The cars has not been driven rash or off roads. The cut came up, may be due to a defect. I request to have it replaced. Thanks, Rishi ..

I have Tata Hexa XT model Car. Its tyre size I 235/55r19. When I purchase the car its come with MRF tyre so I always use MRF tyres. I drive my car on city road. I felt that something wrong with tyre pressure and than I drive my care to puncture man shop about 2 to 4 Kms. From the spote where my car being puncture. The shop keeper repair and fit the tyre in the car. And I am reach home I park my car in parking area. The next day morning I...

With minimal impact, MRF tryre got totally busted and the tyre age is less than 4 months…

Sir, I had taken new two tires with a thick gutter of 7 * 15, which was not even a month later, the gutter started getting cut from inside both the tires. I had taken it from Nangloi metro tyre, but I went there with the tire and said sir, it will take ten days for the exchange to happen. It's been more than ten days today I still haven't received my tyre. So sir, you are requested to do kirpiya and get me both my tires soon. Thank you....

Hi I brought MRF ZLX Series Tyres for my HONDA City I V TECH. After travelling of only 70kms suddenly my Front left side tyre got puncture. when i visited puncture shop they told there is no guarantee of side wall puncture whether it can be or not but they suggest best to replace tyre because side wall puncture cant be there for longer. So i have to make puncture because i was with my family and it was night time around 12.30pm. km far away from skoda showroom vadodara i talked on skoda customer care they told you have to visit your showroom. when next day went to MRF dealer Nashik and that MRF guy told me Why you make this tyre puncture ? He has to understand i was on highway and i joined spare wheel but for safe side i have to make puncture. Then MRF guy replied there is no guarantee of sidewall puncture. After my long argument he said we will send this to company for claim. After taking 10 days they replied that it was not manufacturing defect so they are not able to replace tyre. After taking brand new best in class ZLX series tubeless tyre, i had gone through this too much bad experience. I want replacement of this tyre. What should I do now. I don't trust MRF now.

We bought tractor rear tyre (Shakti life plus, size[protected] from Chugh automobile Hisar, Haryana, India on 8-Aug-2020. For a small farmer to select rear tyre is a big decision. Even we were replacing it for 1st time after buying tractor (After 8 years approx). Then on 16-Jul-2022, the tyre came sudden out of rim. We were surprised what happened suddenly, it's for the 1st time a tyre put out of rim. Even the mechanics are surprised and said we are looking this type of case for the 1st type. Then we take the tyre to dealer as he promises 5 years guarantee. He said we will send it to company and the engineer will decide. After 2 day he said it's not a company defect and we can't replace it. It's like a shock for us. A single rear tyre costs more than 20k. Our tractor was on road and agriculture work was on hold. So now we have to buy a new tyre and how can someone buy same company tyre after this tragedy event (for you it may not be but for a farmer it is). So we bought another company tyre. After a week we got a message from mrf that our claim got approved. We were very happy but at the same time we were also worried what we will do with this tyre now. We said to dealer that please give us money back because what we will do with this new tyre now. We even said him please keep your profit and give us the adjusted money. And he is not agree with any solution. He is not evening talking now.
So MRF team please help us.
I hope you will help your customer.
Thanks so much

MRF new tyre damaged within few days

I hve purchase the car but tyres cracking 4 tyres I hve all ready complend but u have not responded my mobile no [protected] my car is vitara brezza

I have purchased mrf tyre from arora tyre world tanda urmur for my skoda rapid car around 40 days back. But it get inflated from lateral side with in a 40 days . Arora tyre world sent this tyre to company near dav university jalandhar vide docket number 352685 for replacement. But they rejected my tyre by saying that there is no manufacturing defect.i called to ur higher authorities bit they didn't give any response. I am using only mrf tyres for my all vehicles from last 12 years. I have full faith in mrf tyres. This is for first time happened with me. Kindly consider my case and replace my tyre.because it was sent to u with a valid resson for replacement. Thanks.my mobile number is [protected]

Wishes to you sir/madam,
I am Mohammed Kadir, working as Income Tax Officer in chennai aaykar bhavan. I have replaced new 2 front tyres from sri ganapathy tyres, krishnagiri on 28th August 2022. Where they voluntarily asked me to pay for checking of wheel balance of which currently replaced wheels.
I have enquired with a few dealers in chennai and they replied like no collection of fee for the balance checking of wheels is...

Rj27CK3935 car tyre so many time punture as deler say to me not at company defolt pls sir/madan take action to change my tyre my only one year old
Thank

Dear MRF,
Claim item No. :[protected]
Sl No. :- [protected]

कुल ख़र्चा ₹421 हे जो मुझे MRF के द्वारा मेसिज म आया हे लेकिन Garg tyres MRF, Bharatpur ने ₹79 अधिक लिए हे की ₹79 ट्रांसपोर्ट का ख़र्चा भी मुझे देना पड़ेगा

From :- Bhagwati Trading Company
Bharatpur (RAJ). 321001
Mob:- [protected]

My name is Rajeev Sharma.Am owner of Maruti Suzuki vitara brezza.In all tyres cracking coming.all tyres company fitted.pl do needful.

My contact number- [protected] and [protected].

Regards
Rajeev

Last 3month I have used MRF Tyre now there is a crack in the Tyre now there is a warranty period of MRF Tyre.

I have purchased new bike in June 2022. Having MRF tyres. Now in between two months only there is a bubble big bubble comes out in back tyre. Kindly do needful

Got air bubbles on my baleno sigma tyre(zvtv) which has zero punctures on it so please do needful.

I have purchased car in February 2018, I have run car around[protected] km. And it was working smoothly till 14th August 2022. on 14 august when I was driving car after around 80kms back side tire of car got damaged due to manufacturing fault. This issue was still there when we had purchased car, we didn't filled complaint because till now it was working nicely.
Tyre size : 175/65 R 15 84 T
Tyre description : Tubeless Tyre
Invoice No. : 1802/34 (GK HONDA)

Please exchange the tyre as soon as possible.

I had purchased a tyre in 8/10/21. In wheel tyres, show room in nellore, ap. Yesterday night tyre was blasted in highway.
Particulars= 155/r13 smr tl.

Tyre got torn and cut during running and company rejected the claim under warranty.
This is highly unacceptable....

I owner of Baswant Enterprises, bought tyre from one of the dealers called Badlapur Tyres details in photos attached below.

The truck was on highway NH3, the tyre got burst I have attached the photo below.

The claim was done to nearby MRF Limited Nerul, the reply I got is attached below. They have not used company supervision to inspect the claim but have rather used third party unknown service who refuse to put their name on report or any stamp that can be identified as MRF, they declined the claim on the basis that tube was not faulty and tyre burst due to outside contact. They told me orally that they would replace the tube but not the tyre which was not written in the report. There is no stamp no letterhead no name on the inspection letter.

I have posted the pictures below which shows that both tube and tyre have identical cuts, the driver has to be super negligent to not only cut the tyre and tube with his driving that too in a truck with outside object. Since the driver is precise to cut the tyre and tube at same place the MRF offered to replace the tube but not the tyre. They have not given any statement on tyre other than a line.

Not only company refuses to give proper explanation they haven't used proper documentation to support their findings.

I am also attaching the mail received which was clearly forwad by MRF bhiwandi to this " so called " inspector who forwad to me. They claim it to be some heavy object in their "expert advice", but as you can clearly see in the photos the tyre got damaged from faulty tube from the inside.

The claim officer at Nerul, was not only rude but raised voice against me for calmly explaining the situation with contact no. [protected]