MSRDC — toll recovered twice, in cash and by fastag

I have car having Reg. No. MH02 DG 4278 with active fast tag. While passing through Khalapur Toll plaza on the way to Lonavala at 12.12 p.m. on 1st Feb.2020, Rs. 173/- were recovered in cash under pretext that fast tag is not working. Soon after I proceeded to Lonavala, at 12.46p.m.I received SMS that Rs.173/- were deducted towards toll at 12.31 p.m.
Since the toll was recovered twice you should arrange to refund me the extra toll of Rs. 173/-recovered from you of at the earliest.
Suresh Kochrekar
E401 Vrindavan, Ram baug Lane, off S.V.road, Borivali(w), Mumbai 400092.
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Feb 18, 2020
Updated by Suresh Kochrekar
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