Msrtc — not providing shivshahi bus as reserved

Address:

Nashik, Maharashtra, 422010

It has happened twice in last 2 week that the bus depot has asked us to board ordinary red bus inspite of having confirmed shivshahi reservations. The reason cited is 'shivshahi bis got damaged' but it has been our observation whenever the number of passengers are lesser, shivshahi is cancelled.
This behaviour is absolutely unprofessional and fraudulent on msrtc's part. Repetitive similar incident shows that this fraud behaviour has involvement of senior officers and is an organised decision to fool the passengers.