[Resolved]  Mswipe Technologies — After failed transaction money not returned to my bank account

Address: 411041

After purchasing items from Laxmi Jwellers Warje Pune on[protected] I swiped my SBI debit card. After two hours I got message from Mswipe that transaction failed. So on next day I again paid the money second time for the same item assuming failure of my transaction (due to message). SBI is saying that they made payment to Mswipe on[protected]on same day) Mswipe said that they made payment to jwellers on[protected]After 17 days). Laxmi Jweller said that he has not received the money. From three months I am not getting money back Please look into the matter.
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Apr 26, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2017
Mswipe Technologies Customer Care's response
Dear Sir, we have already released payment on 10-01-17 to Merchant, Laxmi Jweller account. Please check this with Merchant.
 
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