[Resolved] Mswipe Technologies — amounts withheld illegal.

Nimu Musi

from Chennai, Tamil Nadu

Oct 11, 2019

Address: 632009

My mswipe no.[protected] and my last transaction amounts a sum of rs. One lakh was failed to credit into my account and the same was now freezed at your end past a week unfortunately.
If the card was swiped by the cardholder and the same amount to be redirected to the beneficiary or else if failed, the same ought to be redeposited to the swiped card holder account but it is strange now you are indulging in financial irregularities under the guise of dictating unethical procedure which is unwarranted and unreasonable attitude that you are exhibiting.
It is highly deplorable in indulging such fraudulent act.

Was this information helpful?

No (0)

Yes (0)

Nov 11, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, We have escalated your issue to our Payment team and same they will get in touch with you shortly.

Please prefer the request number TBK05798916 & TBK05798917 for your reference.

Related Mswipe Technologies reviews

View all 1145 Mswipe Technologies Reviews

Comments

MayurKhandar

from Mumbai, Maharashtra

Oct 14, 2019

I ordered machine on 22-aug-2019 but not receive till date, I am call to local representative but not answer. And email on help desk but not replay my mail. I don't want purchase mswip machine and please refund my amount back.for three days mail to helpdesk but not replied. I give them invoice number in help line number but not replayed yet.