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Mswipe Technologies Complaints & Reviews

3.3
Updated: Jul 15, 2025
Complaints 1145
Resolved
735
Unresolved
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Mswipe Technologies reviews & complaints page 8

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D
Dhruv GK
Aug 21, 2021
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I have done a transaction at fuel pump using my ICICI bank debit card today (21st Qug 2021 around 6:45-7:00 PM)which debited amount from my account but the mswipe machine reported error and no recipet generated. Due to this I have repay the amount in cash. Please help refund the amount for failed transaction or let me know what next step can be done.
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Mswipe Technologies customer support has been notified about the posted complaint.
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    M
    mudassirbnsada
    Aug 19, 2021
    Resolved
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    Resolved

    International card still not activated on second device

    I have come to realize that you have a lot to improve in resolving issues, and your machine is not worth buying

    Last time, I used your machine but totally not satisfied, as you failed to solve the issues we requested for couple of weeks regarding your device,
    We requested to activate international card and after 3 months of call and mails it was not activated, and we Recieved mail from you that it can not be activated...
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    H
    Harrased user
    Aug 17, 2021
    Resolved
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    Resolved

    It is very bad to say that i am complaining 5th time in 2 years but no response has been given to me by your mswipe team...i bought your machine before 2 years but your machine is not working...i am trying to get contact with your team but your helpline no. Does not connect anytime..it creates to much harrasment for me..my 2000/- also stucked...every time i complain i doent get any response..so please help me and comlain a file againt mswipe technology...thankyou..
    Sep 21, 2021
    Complaint marked as Resolved 
    Mswipe Technologies customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    Mswipe Technologies Customer Care's response
    We deeply regret the hassle and the experience you had for the last 2 years, we certainly do not want you to have such a notion. We will surely help you with your complaint and will try to give you a delightful experience, for that, please share your registered contact details or device id with us so that we can help you further. Feel free to reach us at [protected]@mswipe.com or call us on[protected]. Regards, Mswipe.
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      V
      vigildahej
      Aug 16, 2021
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      Address: RELIANCE INDUSTRIES LIMITED, DAHEJ, BHARUCH

      Whenever swipe card "not icc card" this type of error occure.
      plz slove this issue.
      Mswipe Technologies customer support has been notified about the posted complaint.
      We deeply regret the inconvenience caused, we will certainly look into this and help you with a resolution. Kindly share your registered contact details with us so that we can check and help you further. Also, you may write your concern at [protected]@mswipe.com or call us on[protected]. Regards, Mswipe.
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        M
        Manish chawla 1
        Aug 15, 2021
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        Address: Shivaji Chowk Shivaji market shop no 5

        Clear my hold balance of 25000 on 31/7/2021 and urgently unblock by pos machine
        Mswipe Technologies customer support has been notified about the posted complaint.
        We deeply regret the inconvenience caused, we will certainly look into it. Please share the registered mobile number or device id with us so that we can help you release the payment and unblock the machine. You may write back to us at [protected]@mswipe.com or call us at[protected]. Regards, Mswipe.
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          P
          Paresh368
          Aug 14, 2021
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          Address: Sahakar medical Hanuman nagar Kandivali East Mumbai 400101. Mobile 9768985199.

          Error showing System Halt Ikek Tamper SR 0X00000103
          Mswipe Technologies customer support has been notified about the posted complaint.
          We sincerely regret the inconvenience caused, we will certainly look into this for you. Kindly share your registered contact details or device id to check and help you further. You may write back to us at [protected]@mswipe.com or call us at[protected]. Regards, Mswipe. Regards, Mswipe.
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            G
            Gaurav Sinandi
            Aug 14, 2021
            Resolved
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            Resolved

            Address: DELHI

            On wednesday 11.08.2021 make a paymnet of rs. 1000 to msw tirlokchand. Which they deducted twice and made a refund of rs 1000 to me but i have not received yet they had shown me approval details which i shared below :
            transaction date : 11-8-21
            auth code : 584438
            rr no.[protected]
            please send me the refund to me asap it been long and your vendor said that he don't know when refund executed i have done it from my side . Do it your own
            +1 photos
            Sep 18, 2021
            Complaint marked as Resolved 
            Mswipe Technologies customer support has been notified about the posted complaint.
            Verified Support
            Aug 16, 2021
            Mswipe Technologies Customer Care's response
            We apologize for the hassle, we could not find any registered details of the Merchant to check the transaction history. We request you to kindly help us with the Merchant's name or registered details to check the details and help you further. You may write back to us at [protected]@mswipe.com or call us at[protected]. Regards, Mswipe.
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              V
              vishnukasat
              Aug 9, 2021
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              I am having system halt ikek tamper sr 0x00000103

              I have a mswipe widepad g2
              issued in name of kasat fashion house
              it is showing an error of system halt ikek tamper sr0x00000103

              kindly contact me on [protected] and solve my issue...
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              H
              Harroon Ahamed Erzath
              Aug 7, 2021
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              I have done payment of 270 via gpay

              Google txn I'd: CICAgODCrKCrAQ

              Upi txn I'd:[protected]

              But the merchant account not credited but the amount debited from my account.
              Mswipe Technologies customer support has been notified about the posted complaint.
              Merchant received the message of approval after 45 minutes. For shop transaction these much delay is not acceptable.
              We highly regret the inconvenience caused, we understand your concern, however, the delay should have been due to a network issue. We still want to have look at it, kindly share the transaction details with us along with your contact details at [protected]@mswipe.com Regards, Mswipe.
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                M
                madhu agarwal.
                Aug 2, 2021
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                Address: Sakinaka
                Website: Mswipe.in

                I want to surrender m swipe machine kindly revert back from last 3 months I am trying but no response from your team at all..stop deducting my money I am not using this machine from last 1 year
                Mswipe Technologies customer support has been notified about the posted complaint.
                We highly regret the inconvenience caused, we request you to please share your contact details and email address to check your emails. Please be rest assured, we will surely connect with you to resolve your query. Regards, Mswipe.
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                  W
                  Waseem sajad parray
                  Jul 31, 2021
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                  Address: HAJIN GHAT, BANDIPORE JAMMU AND KASHMIR, NEAR MASJID SHREEF

                  Your company is the worst company is ma world because you costumer service is very bad response
                  Mswipe Technologies customer support has been notified about the posted complaint.
                  Jul 31, 2021
                  Updated by Waseem sajad parray
                  Call me [protected]
                  It will be your most kindness
                  We certainly do not want you to have this notion, we would like to understand the reason for your dissatisfaction. We request you to kindly reach out to us at [protected]@mswipe.com or call us on [protected] so that we can connect with you. Regards, Mswipe.
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                    Z
                    zostel bir
                    Jul 30, 2021
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                    Address: zostel bir 2.0,VPO-Bir,teh-baijnath,district-Kangra

                    We have an old swipe machine. We need a new machine with the instant auto settlement.
                    Mswipe Technologies customer support has been notified about the posted complaint.
                    We will surely help you with your concern, we request you to kindly help us with the registered contact details to help you further. You may write to us at - [protected]@mswipe.com or call us at[protected]. Regards, Mswipe.
                    Contact No-[protected]
                    As discussed with you, we have raised a complaint for the replacement of the device with Ticket TBK[protected]. We request you to kindly allow us some time to work on your query, we shall update you soon. Regards, Mswipe.
                    We regret the delay here, unfortunately, it is taking a while for us to get an update here. We shall get back to you at the earliest with a resolution. Regards, Mswipe.
                    As per your complaint TBK[protected], your device is replaced with Bank box G2 Plus. We hope that your issue is resolved. If not, please write back to us at [protected]@mswip.com to help you with your difficulties. Regards, Mswipe.
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                      S
                      Socio Dental
                      Jul 29, 2021
                      Resolved
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                      Resolved

                      Address: Delhi

                      I want to return my Mswipe machine, as i already many time spoke their executive to collect it. but they are not intrusted to collect it even my firm is closed from 1.5 year back now they are calling me and asking unwanted charges.
                      Sep 2, 2021
                      Complaint marked as Resolved 
                      Mswipe Technologies customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 02, 2021
                      Mswipe Technologies Customer Care's response
                      We highly regret the inconvenience caused, we want you to be rest assured and help us with your registered contact details or device id so we can check this and help you with the resolution. Also, you can connect with us at - [protected]@mswipe.com or call us at[protected]. Regards, Mswipe.
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                        A
                        ankurs2k3
                        Jul 28, 2021
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                        Address: A-1/1, Mayapuri Industrial Area, Phase-1, Delhi

                        Dear Team,
                        I applied Mswipe Machine on 5th of July-2021 and payment done on 5th July-2021, but still machine not received till date. I am continue follow up on [protected] and [protected] but both person not giving proper answer than we lodged complain online(tkt[protected] on 23rd july-21 but still machine not received. Each and every time they told within 48 hrs machine provide you but not delivered. Please look into this and resolve asap if you are not able to provide machine kindly requested to you please refund our money.
                        Company Name: Truenorth Automobiles Private Limited
                        Mobile No-[protected]
                        Mswipe Technologies customer support has been notified about the posted complaint.
                        Jul 28, 2021
                        Updated by ankurs2k3
                        Issue not resolved so why Mark as Resolved
                        We highly regret the inconvenience caused, thank you for reaching out to us and we assure you to help you with your concern. Since your details are protected here, we want you to share your details with us at - [protected]@mswipe.com or call us at[protected] so that we can help you further. Regards, Mswipe.
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                          H
                          Jul 22, 2021
                          Resolved
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                          Resolved

                          Respectfully
                          I explain my registered mobile number in mswipe is [protected]. My transaction payment Rs. 2lakh, + Rs. 2lakh+ Rs. 1lakh + Rs. 1lakh. Total of 6 lakhs ruppes is holded from 16/07/2021 stating that multiple transaction on same card. I also uploaded invoice. Whatever mswipe authority is telling I am doing from past 4 days. Now mswipe are telling that inform custmor card holder to confirm genuineness of transaction OK well and good my question is
                          1)where to confirm and how to confirm?
                          2)no response from custmor service
                          3) my concern is what I should I do if custmor takes advantage of this thing and product is already delivered and does fraud thing means by trusting Mswipe I delivered product so I should go behind customer or court holding invoice bills.
                          4)without card holder permission or his presence or pin how can I swipe card. Now technology is too smart custmor will get message otp everything right how can it be fake. Why mswiping is holding payment.
                          5) we trusted Mswipe why you not valueing our invoice bills.
                          6) The transaction is 100% genuine if not something was happening by card holder right?
                          I can't wait more i don't know whom to contact daily I should mail and wait or call customer service for them I should explain from the beginning so daily matter is strucked in same point.
                          Request ticket number in mswipe is TBK[protected], TBK[protected], TBK[protected], TBK[protected].
                          I had called many time to custmor service, mailed to help desk, payment desk etc.
                          Regards Sri Hari Manufacturers
                          Aug 23, 2021
                          Complaint marked as Resolved 
                          Mswipe Technologies customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 23, 2021
                          Mswipe Technologies Customer Care's response
                          We truly regret the inconvenience caused here, as checked, the hold transactions are released from our end on 23 Jul 2021. We request you to please check your account details and confirm the same. Do let us know in case of further queries, you may write us at [protected]@mswipe.com. Regards, Mswipe.
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                            Nesappliances
                            Jul 21, 2021
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                            Address: 33a milap nagar gopalpura jaipur

                            Dear sir
                            Me self sonu darji i am taking your swipe machine .suddenly your swipe machine connected company other account so i want to change my account.
                            Mswipe Technologies customer support has been notified about the posted complaint.
                            As per your requirement for a change in your bank details, we request you to share the following documents:

                            Canceled Cheque/Bank Statement/Bank Passbook of your new bank account wherein Account number, IFSC Code, Beneficiary Name must be visible and printed.
                            GST certificate / Shop establishment certificate to verify the relationship between you and your Belonging Firm.
                            Kindly note after receiving the correct documents, details will be updated within 72 hours. Regards, Mswipe.
                            You may share the above-mentioned documents at [protected]@mswipe.com. Regards, Mswipe.
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                              O
                              Omkar Prashant Vendait
                              Jul 15, 2021
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                              I am not using Mswipe Qr I want to stop its services because they are charging many rupees
                              Mswipe Technologies customer support has been notified about the posted complaint.
                              We truly apologize for your experience, we would like to make things right for you. Please share your registered contact details so that we can help you further. Regards, Mswipe.
                              We tried reaching you on your registered mobile number, we could not get through. Kindly share the alternate mobile number and a suitable time to connect with you. Regards, Mswipe.
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                                S
                                Sumedha T
                                Jul 8, 2021
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                                On 22nd February 2020, I was contacted by MSwipe representative regarding the card swiping machine from Pune office. I was being offered G2 machine at 4400/- for 14 months. He provided me with the following bank details :
                                KOTAK MAHINDRA ACC : [protected]
                                ifsc KKBK0001765 under the name of MSWIPE 2TECH PVT LTD PUNE.
                                I have made the payment through instant transfer on 28th Feb 2020. After that the representative had not shown up. Nobody distributed the machine when I enquired about it I came to know that my application was not uploaded /profile was not created by that person and so I dont hv anything like application number or registered mobile number.
                                Since last June 2020 I have been sending emails to their helpdesk but they always regret saying they are not able to track the transaction reference number. Is it so difficult to track and refund the amount when the company is dealing in those services!!! I need my refund. Please help me with this
                                Mswipe Technologies customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 15, 2021
                                Mswipe Technologies Customer Care's response
                                We sincerely regret the inconvenience caused, we would like to discuss this more with you. Please share your contact details with us to connect with you in order to help you. Regards, Mswipe.
                                Verified Support
                                Jul 19, 2021
                                Mswipe Technologies Customer Care's response
                                As discussed with you, we truly apologize for your experience and the delay in the refund. We are checking your payment details with the accounts team, kindly help us with 48 hours of time to work on this. We shall get back to you as soon as we have an update. Regards, Mswipe.
                                Verified Support
                                Jul 23, 2021
                                Mswipe Technologies Customer Care's response
                                We regret the delay, as checked, the mentioned bank account details don't belong to Mswipe. Kindly check with the representative who had shared the bank details with you. Regards, Mswipe.
                                Jul 26, 2021
                                Updated by Sumedha T
                                Kindly share Pune office address and contact details. This is absolutely unethical to ask me to contact the representative.
                                sumedha.[protected]@gmail.com
                                Mswipe Technologies Customer Care's response, Jul 19, 2021
                                Verified Support
                                As discussed with you, we truly apologize for your experience and the delay in the refund. We are checking your payment details with the accounts team, kindly help us with 48 hours of time to work on this. We shall get back to you as soon as we have an update. Regards, Mswipe.
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                                  Pgpatil
                                  Jul 3, 2021
                                  Resolved
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                                  Resolved

                                  Address: Ekart delivery boy send me in this link msg through and order value is 1699 rs

                                  INSTAKART SERVICES PVT LTD F has requested payment of Rs. 1699.00 you can pay through this link http://t.mswi.pe/CzNcc9

                                  Pls give me refund and feedback
                                  Aug 30, 2021
                                  Complaint marked as Resolved 
                                  Mswipe Technologies customer support has been notified about the posted complaint.
                                  Jul 03, 2021
                                  Updated by Pgpatil
                                  INSTAKART SERVICES PVT LTD F has requested payment of Rs. 1699.00 you can pay through this link http://t.mswi.pe/CzNcc9
                                  Jul 03, 2021
                                  Updated by Pgpatil
                                  INSTAKART SERVICES PVT LTD F has requested payment of Rs. 1699.00 you can pay through this link http://t.mswi.pe/CzNcc9

                                  Verified Support
                                  Jul 15, 2021
                                  Mswipe Technologies Customer Care's response
                                  We highly regret the delay in response. However, we could not understand the exact problem. Please share your contact details with us. We'll be more than happy to assist you. Regards, Mswipe
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                                    Monarch The Furnishing Gallery
                                    Jul 1, 2021
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                                    Address: Monarch tower ,4 station road, Metro city appertments

                                    Needs bills
                                    Mswipe Technologies customer support has been notified about the posted complaint.
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