[Resolved]  Mswipe Technologies — cancellation

Address:Ernakulam, Kerala, 682028

From
JOSEPH P MANI
EMJ ZION AUTO FINESS PRODUCTS
SWIPING MACHINE [protected]
TRANSACTION MADE ON 14/11/2016 AMOUNT RS 35000

Dear Sir
On 14/11/2016 I made a sale for Rs 35000 and the customer Mr. Rajesh Sebastian made it by card. But the transaction declined in all attempts and so the machine not supplied even though the bill raised. They inform me they will come on the next day.

But they later informed me that the money gone from his account but it is not credited in my account. So this morning I call in your customer care number and informed the matter and they informed me that fund is on hold.

Now the customer is not willing to purchase the machine and they wanted to back the money. So I kindly request you release back the fund in his account at the earliest.

Thanks and Regards
Joseph
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Jun 16, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
May 01, 2018
Mswipe Technologies Customer Care's response
Dear Joseph,

We have informed our payment team in this regards and will update you soon with resolution.
Complaint comments 

Comments

Respected sir,
I have current account in bharat bank known as padmavati marketing and i have toom your mswipe machine from my bank.now i want to cancel and give back your machine as i dont have any use of that machine.so please send your guy to collect it.waiting for your positive response.
my mobile no.[protected]/[protected]
Email [protected]@gmail.com

Thank you

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