[Resolved] Mswipe Technologies — deactivation request not entertained | |||
I am following the mSwipe Toll Free number [protected] for the deactivation of my mSwipe machine. I have called seven times to the toll free number to deactivate my mswipe machine. but the only response i receive is "within two days a person will come and collect it, and deactivate it"... Today Once again i called to check the status and one Mr. Nutan asked me to go to a nearest Axis Bank Branch and give a cancellation request to the bank! I simply don't understand the logic to keep me waited for two months (saying, a person will come within two days) and suddenly you say go to Axis Bank and Submit a cancellation request!! My Latest Request No. is TBK02497483 dated 23/04/2018 Please clarify why should i go to Axis Bank Branch when its your person came to advertise mswipe and said its hassle free helpline will always be at your service. Is this HASSLE FREE SERVICE? Was this information helpful? | |||
Jun 11, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Mswipe Technologies Customer Care's response Dear Sir, Our representative will get in touch with you in this regards. Verified Support May 01, 2018 Mswipe Technologies Customer Care's response Dear Sir, We deeply regret for the inconvenience caused. We will have informed our Operation team to check into your case and get your device deinstalled on priority. | |||
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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