[Resolved] Mswipe Technologies — defective device supplied | |||
Hi, I have been supplied with a faulty device which is malfunctioning since the beginning. I had already called up the sales person who had somehow convinced me that the concerned device is the best option. His name is rakesh shukla contact no. [protected]. After handing over the device he had vanished and not receiving our calls. We had been trying to contact him since the very first day. This gives a a sign of fraud. These guys don't even resposd to your calls. Cutomer care keeps on litigating the issue for days without providing a single resolution. Don't go for this device. You must opt for icici or hdfc machines instead. Atleast these brands respond properly. I had logged a call vide ticket no. Tbk03759832 but to no avail. We have to call at the toll free n number of times repeatedly explaining the whole matter, they just keep on insisting to give a cal back after some days. This is really very frustrating. Mswipe is a big fraud. Never ever opt for this sub standard device and services. Guys this person rakesh shukla is a big fraud, just be alert from him. He'll handle you a # claiming it to be a diamond and then vanishes once you make payment. Was this information helpful? | |||
Mar 12, 2019 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Feb 05, 2019 Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. IndiaWe highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received we discussed with Merchant accordingly we have arranged visit for Resolution of Technical issue. Same will be resolved withing 24 Working Hours. | |||
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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