[Resolved] Mswipe Technologies — false commitment

Maheshgaware

from Nagpur, Maharashtra

Address:

Pune, Maharashtra, 411046

I had booked one of your card swipe machine one month ago. Your sales representatives have a commitment of one week installation. It's one month now. Actually this is the smaller issue as giving false commitment is a trend in our country. The serious problem is that the sales representatives are not responding to my phone calls since last two weeks. I am annoyed and feel insulted. The amount i have paid is not the issue. The irresponsible and unprofessional behaviour is not acceptable.

I hereby give you 48 hours to respond. After that i shall assume that you are forcing me to take a legal action.

The names of your representatives are -
1. Mr. Sagar telang. ([protected])
2. Mr. Shailesh ([protected])

My mail id - mahesh. Ssv. [protected]@gmail.com
My contact - [protected]

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Oct 23, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Mswipe Technologies Customer Care's response Dear Mahesh,
We regret for the inconvenience caused to you.
As discussed, please share your bank details to process you application for Installation.

Verified Support

Sep 15, 2018

Mswipe Technologies Customer Care's response Dear Mahesh,
As per discussion, we hope you are satisfied with the resolution provided.
We also regret for the inconvenience caused to you.
Thank you for your kind cooperation.

Kindly close the complaint from your end.

Verified Support

Sep 19, 2018

Mswipe Technologies Customer Care's response Dear Sir/Madam,
As discussed per our discussion your issue is resolved, hence we are closing the case from our end.