[Resolved] Mswipe Technologies — fraudulent charges

Dilawari

Address:

Hennur Cross, bengaluru, 560043

I have been charged rs.1000 from my axis bank account which is not linked to mswipe device. When i called mswipe, your staff is telling me that even though the device was cancelled on january 30th i am still liable to pay rent for february month in the amount of 649. Why should i pay for feb month when i already surrendered the device in january. And howcome my amount is deducted from my axis bank account which not linked to mswipe at all. I checked with my axis bank manager and i was told that the charges are from mswipe as per the statement. I need my 1000 rupees to be refunded to me from mswipe in full without any deductions as soon as possible.

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Apr 6, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we request you to share registered contact number with device id number to investigate further.
Waiting for your response in this regards.