[Resolved]  Mswipe Technologies — high value transaction

Address:22/46 14TH TRUST CROSS ST, 600028

Sir
My name is prashanth. R
Mswipe contact no - [protected]
I done transaction of 100000 on 25th july 2019 for selling 800 trays of eggs to a retail customer.. He swipe me card of 100000 in my mswipe device the transaction is approved that time on the next day the amount was hold by swipe due to high transaction value we doing business in lakhs i attached invoice of buying goods copy and pan card for their reference still they didn’t release my amount how can we another time because of these problems.. They holding my amount if i need money where i go i need to get money from others for interest for buy goods.. # mswipe machine hate to use
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Aug 29, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, We have escalated your issue to our Payment team and same they will get back to you shortly. Please prefer the request number TBK05133476 for your reference. We assure your issue will be resolve by our payment team.

Your patience & cooperation in this regards will be highly appreciated.
We value your relationship with us.
Complaint comments 

Comments

Using mswipe wisepad for last 6 months..When i tried to siwtch on the device tis morning, unfortunately I got an error message saying SYSTEM HALT B4 USB FF with some serial numbers.. Whts is this issue? can u pls guide me on this asap..

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    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
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    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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