[Resolved]  Mswipe Technologies — I want to surrender the machine

Address:Bangalore, Karnataka, 560043

Hi
As i am not using the mswipt machine anymore, hence, i want to surrender the same.
I called the customer care and asked them to deactivate my account and take back the machine, that was two month back.
However no one came to pick the devise nor my account got deactivate, and rs 600 was deducted from mt account for june.
I called the customer care again and requested them to take the device and deactivate the account however, till date nothing has happened.
Now this month is also coming to end and they will deduct the amount again.

My mswipt complain no is tbk 02732927
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Aug 31, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Mswipe Technologies Customer Care's response
Dear Sir,

The device has been collected from your location and deinstalled in the system .

We have informed our rent team to check for the liable refund.
Verified Support
Jul 30, 2018
Mswipe Technologies Customer Care's response
Dear Sir,

As checked, there has been no additional deduction of rent from your account, hence no refund is liable.

Kindly close the complaint if your issue is completely resolved.
Complaint comments 

Comments

Thank you so very much.it was really fast after I connected with you. Thank you once more time
Hi
I wish to surrender my M swipe machine back.We have many times complaint regarding this for past four months. But we are really disappointed with our action. We didn't get any action regarding this. We have spoken about this to you through customer care they assured of taking back the device from us but we further didn't receive any information regarding this..rather we received bill. So if any action is not even taken after complaining here. I would definitely give a complaint against it.😶we are very disappointed with your service.
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