Mswipe Technologies — illegal hold of payments

Address:	Mumbai City, Maharashtra, 400052
Website:	www.mswipe.com

To, date 06/12/2017
M/s mswipe technlogy private limited
Head office – mumbai
Astral center, 9th floor,
N. M. Joshi marg, byculla,
Mumbai - 400 011
Telephone icon tel :[protected]

Sub: legal representation for not issuing the payment of transaction made on 2/11/2017 on mswipe pos machine through credit card

Dear sir,

This is to inform you that we have made 1 transaction on 2/11/2017 for Rs 11225/- as per rule and agreement with you payment should have reached in our account within stipulated time period of 24 hours except sundays and prescribed holidays

But on our enquiry Since 10 november we did not receive any positive response from your side as we did not received the payment by 5th june 2017.

We made various call to customer care department in frustration and had the heated exchange of words with customer care executive as the neft number and the other reference they were giving were fake and forge. The confirmation of forge neft number was given us by the branch manager of IDBI bank to whom we shown that number

The delay deliberately made by you and also not able to give any specific and reasonable reason for delay which has caused us great mental harassment and financial losses.

It is therefore you are requested to transfer our amount immediately and also transfer the amount of rs. 11225/- as a fine for delaying and rs. 5 lac for harassment compensation
Withing 15 days of this representation.

If it is not done positively i shall knock the door of court of justice

For Varsha Mirchandani