[Resolved]  Mswipe Technologies — m swipe machine a big fraud company

Address:	New Delhi, Delhi
Website:	www.mswipe.com

I have ordered M swipe machine in the month of AUGUST 2018 ( dated 29/08/2018) from Mr. Sidharth Trivedi ( Sr. ASO ) It was told that i will be provided with the device within 10 working days, but its complete 5 months . I have not received my device which I ordered yet and not even getting any revert from sales person. I tried to contact with Mr. Sidharth, to whom i have provided with all the required document and an initial payment of Rs 2770/-.
After trying so many times to sales person on his mobile no ( [protected])
when I didnt get any response then I am contacting mswipe customer care and every time they are saying you will be getting machine in next 48 hours and for more they are asking me to contact sales person and even after telling that sales person is not responding to me company is not bothered of helping.
Brief detail of my complaint to you:-

28/08/2018 : I contacted Mr. Sidharth for MSwipe Machine and he told me the plan, and said this is a lifetime free plan for this you have to apply before 31st of August as 31st is the last day.

29/09/2018: he came at our shop and collected all the documents and cash of Rs 2770/- from my father as I applied machine on the name of my father . As and when my father told me that MSWIPE sales person comes and collected all the docs with cash but he didn’t provide any receipt of the same . I contacted him then he replied sorry maam I forgeted the same but ill apply tomorrow and youll get SMS on registered mobile no. but I recived SMS for rs 2715/-.
On 01/09/2018. And send some screenshots that he applied and machine approved ( screenshot attached for your ready reference ),
I was happy with quick service I applied one more device for my uncles shop for that also he charged the same Rs. 2770/- and comes in a single day for docs.
2/9/2019 : when ask the sales person “ machine kab tak ayegi sir “ when I will get the machine he said you will recive by 8/9/2019. And its life time free plan so youll get by courier from head office after you receive ill come and give you demo.
11/9/2018:: . Again I call him till then I didn’t receive any machine when I will get the same. Hew replied “ madam office phuch k btata hu “
12/9/2018 :: he said madam approve nhi hui jab approve hogi 2-3 din mein aa jayegi…”aur agar apke pass koi verification call ata hai toh bol dena k apne 3 machine apply kari hai.
After that He became untraceable and disappeared after that.
On contacting the company customer care on 20/9/2018, i find out that its rejected . but we will get you to send you machine in 48 hrs.
When I contacting customer care they said contact sales person.
After so many efforts I get the no of Mr. AMAR PANDEY. . when I contact him he said madam m in a meeting will contact you soon. I appreciate his response I get call from Ms.. Jyoti within half an hour ( but of no use) whole day when I called her she use to say madam apka hi kaam kara rahi huh u batao paise kaha du apke PAYTM mein dalva du.

Next day..when I called her she said madam sirf apke kaam k liye hi office aayi hu..then I get one call madam sidharth is from my team he is not working with us know letme confirm with him then I’ll get back to you in the evening I get call from ms. Jyoti maam he saying I recd only 1183/- from cust and disconnect the call sorry we cant help .

Worst company... Pathetic service...

Pathetic service.. Beware of such fraud people.. They collect cash and documents (Given in month of aug 2018), and did not turned up, now it's almost 4 months. I will take legal action against mswipe and there executive person, who has collected the cash. Fraud's name is mr sidharth. Beware of him. Necessary action should be taken against him...