[Resolved] Mswipe Technologies — many times requested for, deactivate the device still charging subscription

paritosh86

from Indore, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452001
Website:	www.mswipe.com

Hi,
My registered number with mswipe is [protected]. I am not using this useless machine since november and many time i requested their customer care to deactivate my account. All the time they say that they it will take 3-4 days and they will send some one the collect the machine. It;s been 5 months but still they are charging some money in my account. Such a liar and useless company this is. I am going to file a case in lower court against these scammers.

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Jun 3, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Apr 08, 2018

Sigmaaquaguard Sigmaaquaguard Sathish's response Mswipe complind numbers TBK01565246

Apr 15, 2018

Updated by paritosh86 My phone number registered with mswipe was [protected]. I have stoped using their non sense service after october. And requested 5-6 times to mswipe customer care to deactivate my account and collect the machine. Everytime they told that your account will be deactivated soon and some one from our local team will contact you to collect the machine.
It's been 5 months and they have deducted a lot of money from my account (Much more than the monthly rental). Although it was their fault that they didn't deactivated my account. Luckily i have the audio recording of their customer care representative saying that my account will be deactivate with in 3-4 days.
Now i am planning to lodge a fir against these looters and file a fraud case in court if they don't refund my money.

Verified Support

Apr 16, 2018

Mswipe Technologies Customer Care's response Dear Paritosh,

We deeply regret for the inconvenience caused.

We will get your device collected on priority, once the device is deinstalled in the system, the additional rent deducted after your surrender ticket (TBK[protected] was raised will be refunded to you.

Verified Support

Apr 17, 2018

Mswipe Technologies Customer Care's response Dear Paritosh,

As discussed, device has been collected from your location and deinstalled in the system .

We have informed our rent team to check and refund the liable rent.

Apr 25, 2018

Updated by paritosh86 Mswipe team,
It's been 8 days days and your rent team has refunded my money. It's look like I need to I need to go for more legal options.

Verified Support

May 01, 2018

Mswipe Technologies Customer Care's response Dear Paritosh,

Our Rent team is working on your case and will get back to you soon with resolution.

May 16, 2018

Updated by paritosh86 Mswipe Team,

Its been more than a month and the unauthorized rent you deducted from my account has not been returned yet. it's really unprofessional and unethical practice. it seems that mswipe is not ready to settle this matter out of court.
ALL OTHER PEOPLE CHEATED BY MSWIPE- I am going to file a case against their fraud practices and will make sure that they will not cheat anybody in future like this, is your are also got cheated by Mswipe than you can join me and we will drag them to the court. You can call me at [protected] or mail me at paritosh.[protected]@gmail.com.

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Comments

Sigmaaquaguard Sigmaaquaguard Sathish

from Chennai, Tamil Nadu

My company name sigmaaquaguard all ready given mswipe machine past 1year, but monthly rent depited my account, more than call again any again problem not solve .my cell number [protected].