[Resolved]  Mswipe Technologies — no machine & no refund

Address:

411037

Myself, Shailesh Bhattad, having mSwipe machine at Shreeyash Medical Stores registered with number: [protected].

In the last week of Jul-2018, one guy namely Shailesh Sorte (Mob: [protected]) visited my shop & offered me new machine with benefit of rent free.
I gave him one cancelled cheque (No: 485353) and one cheque (No: 485354) of amount: 1180/- of Canara Bank.
The amount of cheque gets debited from my bank on 14-Aug-2018.
Even after one month, I haven'y received the machine.

Then I contacted customer care. They told me to contact ASO Ganesh Kachi (Mob:[protected].
When I contacted Ganesh, he told me that I'll not get machine as I already have existing one.
I have also provided all the details of cheque & bank statement to Ganesh.
Shailesh Sorte chated me. He should have told me this before.
So I asked him to refund my amount then. He told me to contact customer care.

On 25-Sep-2018. I contacted customer care for refund. They register my complaint with No. PBK03124439
Still today I haven't received my refund.

First Shailesh cheated me & tried to sell me another machine even though I have one already.
Then once mSwipe declined my new machine request, they should have refund my money.
But they haven't refund it.

Please refund my money or give me new machine.