Mswipe Technologies — not issuing the payment of 10 lakh rupees by mswipe technology private limited

To,
M/s mswipe technology private limited
Head office – mumbai,
Astral center, 9th floor,
N. M. Joshi marg, byculla,
Mumbai – 400 011.
Tel:[protected].

Subject: - not issuing the payment of 10 lakh rupees by mswipe.

Dear sir,
We have repeatedly contacted regarding not issuing the payment of rupees ten lakh to balaji medical & general stores, near balaji hospital, bypass chowk, nagar road, chandannagar, kharadi, pune.
We have registered complaint to mswipe customer care with complaint number - tbk02739195 on 23rd june 2018. Your executive visited our place and confirmed swipe machine serial number. Then we have sent 4-5 e-mails but no communication from mswipe technologies pvt. Ltd. We have also sent scanned copies of bank statement to mswipe technologies. Pvt. Ltd.
Miss. Megha – executive (Mob – [protected]) spoke once with us and we told the issue afterwards she stopped picking our calls. Area relationship manager mr. Rushikesh thube (Mob – [protected]) spoke with us and told that he will resolve the issue. But now he is also not picking up the phone. Many times we contacted with customer care but they are not giving us any answer.
Now we are really frustrated with the mswipe’s behaviour. Mswipe has done our mental harassment & huge financial loss.
Now we request mswipe technonlogy private limited to transfer our amount to our account immediately with interest and rupees 5 lakh for mental harassment compensation as our family members are disturbed with this issue.
If transfer of money is not done then we don’t have any option and we will do police complaint & file a case in court of law.

For balaji medical & general stores

(Sunil satav)
Proprietor