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Mswipe Technologies

[Resolved]  Mswipe Technologies — Payment not received since 4 days

Hello,

We swiped two different amounts of Rs. 50/- and Rs. 9740/- 4 days ago but payment is not yet received in bank account. This is our new Mswipe machine and first two transactions. Mswipe Android app is also not showing any bank details so we are not sure if our bank account is actually linked or not? This machine is linked with Axis bank.

TXN ID[protected]

Please let us know ASAP

Thanks
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May 11, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Mswipe Technologies Customer Care's response We request you to share your register contact number and device ID with us so that we can track record and resolve this issue immediately.
Feb 10, 2017
Updated by AmitJain105 My contact number is [protected] and device ID is [protected]. My MID is [protected] and TID is 61730774. Your earliest response and resolution will be highly appreciated and help in keeping trust.
Verified Support
Feb 10, 2017
Mswipe Technologies Customer Care's response Dear Sir, your machine is link with axis bank, please share your concern with axis bank.
Feb 11, 2017
Updated by AmitJain105 whom to contact in axis bank? what is their contact number or email or branch where our machine is linked? I called their customer care and they say that they don't have any idea about it. machine is provided by mswipe and documents were collected by mswipe. Will we ever get our payment?
Verified Support
Feb 11, 2017
Mswipe Technologies Customer Care's response Dear Sir, please check with your bank branch where your account is link with machine.
Feb 13, 2017
Updated by AmitJain105 we are not sure which branch is linked to us as papers were taken by sales person. Can you just confirm if any bank account is linked with our machine yet or not?
we can't see any bank account details in mobile app. We have provided cancelled cheque of our account while applying for machine.

Thank you
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    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
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    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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