Mswipe Technologies — Payment not reflected in Flipkart account neither the amount is refunded

This is in reference to Flipkart order ID: OD[protected] Asus Laptop for which the payment option was selected as cash on delivery and at the time of cash on delivery wish master from Ekart sent an link on Mswipe regarding the payment collection.
The payment was done and reference number for the same is FMPC[protected] provide by Mswipe.
The payment is not recieved to Flipkart neither it is refunded in my bank account.