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[Resolved]  Mswipe Technologies — Refund amount not initiated

I made a payment for an online product from Ekart on (December 8, 2020) using mswipe Google pay transaction. The delivery guy mentioned that the mswipe payment did not reach their account. Hence I made a payment by cash and he told the mswipe transaction will be refunded.

I still did not get the refund after 7 days. Please look into this.
Refund amount not initiated
Refund amount not initiated
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Apr 10, 2021
Complaint marked as Resolved 
Dec 15, 2020

Complaint Status

Mswipe Technologies customer support has been notified about the posted complaint.
Dec 17, 2020
Updated by rathishsr
Hi,

I still did not get a response from anyone both from Ekart or Mswipe customer care on this. Can you please help escalate this issue?

Thanks
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    Mswipe Technologies
    Customer Care Service
    Customer satisfaction rating
    69%
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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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