[Resolved] Mswipe Technologies — rent deducted incorrectly

Kennet Christy

Aug 2, 2018

Address: Chennai, Tamil Nadu, 600024

Website: www.mswipe.com

I have sent so many mails to mswipe still no response below mails are the samples...

Dear mswipe team,

This mail in regards of my mswipe mechanic rent deducted incorrectly after surrender the old device. Please find my details below for your reference.

I have surrender device in the month of july 2017 a person from mswipe came and collected, however sill rent from mswipe is getting deducted from my account and bank is change me for bounce charges, please find the attached statement and requesting to refund the deducted amount back to my account.

Note : requesting you to please stop this ecs from this account mention on the bank statement.

Username - [protected]
Company name - dp enterprise

Mswipe team do you work for customer service o or not am keep getting charges again and again hope i have to take action on you guys seriously. And you team do not have right to take money from my account.

Every month its getting deducted without my knowledge almost mswipe has deducted almost 11000 from my saving account

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Sep 23, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2018

Mswipe Technologies Customer Care's response Dear Kennet,

We tried to call you on [protected] but number was switched off.

As checked, the device with device id [protected] is showing active in the system due to which you have received ECS mandate request .

Request you to provide deinstallation receipt of the above device so that we can deactivate the device in the system and stop rent.

Verified Support

Aug 16, 2018

Mswipe Technologies Customer Care's response Dear Kennet,

We are awaiting your response.