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Mswipe Technologies — Transaction error at mswipe used in fuel pump

I have done a transaction at fuel pump using my ICICI bank debit card today (21st Qug 2021 around 6:45-7:00 PM)which debited amount from my account but the mswipe machine reported error and no recipet generated. Due to this I have repay the amount in cash. Please help refund the amount for failed transaction or let me know what next step can be done.
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