[Resolved]  Mswipe Technologies — unauthorized deduction of rent mswipe machine

Address:

Thane, Maharashtra, 401303

Hi
Dr. Nilesh s. Kadam here.

This is regarding issue which is going oj since a month now.
I had purchased two m swipe machine from your representative for which i jave paid advanced rent of 1475/- for 3 month paid by cheque.
Details of the same as follows.

Device 1
Serial number - [protected]
Date - 1/10/18 s[protected]/-
For 3 month advanced rent.

Device 2
Serial number - [protected]
Date -31/10/18 s[protected]/-
For 3 month advanced rent.

Both cheque were given to your representative

Despite of that i have been facing issues of deduction of the rent from the machines...

5th dec 2018 - 386.35/-
3rd jan 2019 - 786.03/-

I have been in touch with representative, customer care and team leader for same since a month now.

Recent complaint number
Tbk03605515

Concerned people.

Mr. X - [protected]
(Tells me he has left mswipe)

Mr. Shankar - [protected]
(Tells me he has tried but its not getting updated in system)

Kindly look into the issue and sort it asap. Kindly refund the amount which has been charged wrongly.
As i am already frustrated with your system which is not giving any response.
Do the needful

After that i got in touch with mr. Kunal jadhav who is incharge mswipe western region. He advised to email to mswipe rent department mrs. Kirti and despite of all the information shared..
She emailed me same thing again that machine is registered for 1 month advanced rent.

I have paid 1475/- via cheque for both machine as advanced rent.
Issue here is in the system they have filled it as one month rent.
Mswipe team is at fault here.
I am trying all this since 3 month now
So plz sort out this issue

Thank you