[Resolved]  Mswipe Technologies — waiting for machine installation...

Address:560037

I have applied for two MSwipe machines on 9th of Sep 2018. I was promised to get them in next 3 working days. Also, The guy (Imran Khan/Muneer Ahmad) from MSwipe insisted for cash deposit while collecting the documents. I paid them around 6000 in cash and rest as account transfer.

The day he collected money, got disappeared and not picking up any call so his team lead Surya Singh.

Till date I haven't got any machines and still waiting for satisfactory/logical reply from MSwipe other than lame excuses like one or the other document is pending.

I have also booked a complained through Customer care which # is TBK03119509.

Here is my application # HAPP00084884.

If I don't get appropriate reply in next few days days. I have no other way but to make a police complaint along with RBI.
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,
We are working on your case for Installation same will be done at earliest.
We need your kind cooperation in this regards.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1141
    Pending
    71
    Resolved
    732
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information