[Resolved]  Mswipe Technologies — we have been fooled and cheated by mswipe

Dear team
This is to keep you inform that i have applied for pos machine of your company on 29-august-2019 and i made a payment of rs-8496/- regarding same through cheque no. 325444 dated[protected].
The cheque gets cleared from my hand but i didn't received any pos machine till yet and no any confirmation call or msg regarding this.
As i asked to your sales executive named anil agarwal and lalit ji ([protected]) about this, they didn't response my call or message from last month.
What should i think they frauds with me or they are representing your company as this type of service.
As an being leader in this industry this way you treat your clients or customers?
It is really regretful, you should take an proper action on him so that your faith remains continues same, and refund our amount on the same bank earliest.


Thanks
Kanha fashion
3-4, shree shyam tower, near ram temple,
Sikar house, jaipur raj.
[protected]
+91-[protected]
[protected]@gmail.com
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Nov 8, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, we came to know that you have applied for the device but which is not delivered at your location due to the application status is showing 'TID NOT GENERATED', we regret the inconvenience caused.

We would like to inform you that we have escalated your issue to our Sales Team and same they will get back to you shortly. We assure your issue will be resolved by our sales team.

Your patience & cooperation in this regards will be highly appreciated.
We value your relationship with us.
Complaint comments 

Comments

Mswipe machine is dead from almost past 2 months am frequently complaining regarding the same to your persons .. As on date no one has attended ..kindly arrange to resolve the issue or arrange for cancellation of the same...my cont no / registered no :[protected]

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