[Resolved]  MTR Foods — Unprofessionalism on social media

On the occasion of "Raksha Bandhan" MTR India had conducted a contest on the official instagram page of "MTR Foods".
Fortunately I was among one of the winners. After that they asked for sending address for which I cooperated too.

But now it's about to be 1 month and I haven't received any information regarding it. E.g:- When I am going to receive it ?

I had tried to contect them through comments, emails and DMs but they are not responding.