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MTR Foods Complaints & Reviews

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Last updated Jan 21, 2023
Complaints 52
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MTR Foods reviews & complaints(52)

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The recently bought MTR hing had a piece of thread in it. Do you even do a quality check on your products? It is disgusting for a company like you, not to think about quality of your products. Adding pictures of what i found....
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shashi na
Sep 4, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessionalism on social media

On the occasion of "Raksha Bandhan" MTR India had conducted a contest on the official instagram page of "MTR Foods".
Fortunately I was among one of the winners. After that they asked for sending address for which I cooperated too.

But now it's about to be 1 month and I haven't received any information regarding it. E.g:- When I am going to receive it ?

I had tried to contect them through comments, emails...
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Tarun Chine
Aug 3, 2022
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MTR Khaman Dhokla Ready mix

I had purchased MTR Khaman Dhoka Ready mix sometime back. and when i open the pack i found bugs inside it. Please find the photo and video attached for reference

Details:

MTR Khaman Dhoka Ready mix

LOT No: 22A10BL1
MFD: 10.01.2022 14:59
Expiry: Best before12 months from date of manufacture

Honestly, i didn't expect such a bad quality from such a famous brand....
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Vocal Crossroads - Raj N
Jul 30, 2022
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Excessive salt in 3 minute Magic Masala Upma

Address:33/12 Jambulingam Street, VV Complex, Nungambakkam, Chennai - 600034

Today I bought 4 packs of the 3 minute Magic Masala Upma sachets, having bar code[protected]. To my utter dismay after getting two packs ready for consumption, found that it has way too excessive amount of salt. It is unfit for consumption and I felt it is important I escalate this matter. It seems there are no quality checks being done with the ready mix before it is packaged finally....
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M
Mayurkv
Apr 1, 2022
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Coconut Chutney @ MTR Singapore

Address:Serangoon Road

I have been for lunch atleast 6-8 times, and have found that No coconut chutney is available, when asked, every time have same reason - Finished.
We pay price to enjoy the south Indian food, which goes well with coconut chutney (dosa, vada, idly etc, )

It's disappointing to hear every time I have been here.

May be the management should resolve this...and manage better!...
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Sabiha Anjum
Jan 19, 2022
Jan 20, 2022
This thread was updated on Jan 20, 2022
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Found insect in packet

I buyed MTR gulab jamun packet i found 3-4 insects in it the packet was not expired...
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ss179
from Thane, Maharashtra
Jan 10, 2022
Jan 11, 2022
This thread was updated on Jan 11, 2022
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Insect insidepacket

Hello,

I had recently bought MTR ready to eat packet - Khaman Dhokla. The date of Packaging was 07/2021. As soon as I opened I found 2 insects inside the packet.

I feel this is a very serious concern as it could harm my health had I not noticed it. It is very irresponsibility from the MTR team to not audit the packets properly before selling.

Kindly .ok into the matter. I need a compensation for...
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Address:H.No.846,6 th mile RANEWADA CHENDIYA,KARWAR 581301

Order placed on 14.11.2021 vide number MTRON76083 for 14 items not yet received. Shiprocket intimated that ID[protected] is LOST. Please send the items immediately.
VIRABASAPPA MURNAL
MOBILE [protected]...
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Siddhyogi Agencies Nipani
from NIPANI, Karnataka
Oct 5, 2021
Oct 23, 2021
This thread was updated on Oct 23, 2021
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Complaint about super stokiest Belgaum Mallamma Enterprises and SM Bapu Mahadevappa Doddappag

Address:Ashok nagar, Nipani

Expiry claim pending since last 6 months with Mallamma Enterprises and amount of Rs 28390/- pending with SM Bapu Mahadevappa Doddappag. Expiry stock is lying with Mallamma Enterprises since more than 6 months . Same is communicated to BDO Uday Mudhol North region and ASM Bheemashankar N. No response from Mallamma Enterprises nor Company end....
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Sangeeta Panjabi
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
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Vegetable upma and magic masala upma

Please note your 3 minute upma are just not worth eating. I had to throw them away as it was rancid and having slightly bitter taste. Batch 21B25C 22:55 of 25.02.2021. I had purchased 10 pouches of 60 g.m. each from D'Mart. Have thrown away 7 pouches after preparation, as were not worth consuming. 3 more left. Did not expect this from such a big brand. First time, I have had this worst experience from your brand....
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J
jvedsagar
from Delhi, Delhi
Aug 11, 2021
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Abnormal delay in delivery Order 72459

Address:As given above

My consignment suppose to get delivered on 10 th as per your commitment, has still not been delivered.
Infuture, I do not wish to order .
J.Ramesh.
46 IT Expressway, Vijai Shanthi Aptmnts .Tower 20B.7.E.
Kelambakkam. Chennai 603103
[protected].
Order number 72459...
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swaranjith
Jul 21, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Shahi paneer

Very worst taste, y do u do such kind of food items 🤮🤢, once we tasted we will never buy again soo please make it tasty next time or else u r company will fall to a big loss...
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M
Malini George
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Refund

I have ordered two products from your website with order-ID MTRON65741.The order has been cancelled by the merchant and while tracking the order I got information that the product is returned. I want know about the refund amount. When it will credit to my account? It's mentioned that within 15 days it will reflect in my account. But I did not get any information about it and no money is credited to my account from your side. I am attaching...
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ssuddhu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return the amount

Hello sir
I have ordered food items online from your site. due to covid lockdown I haven’t received my package.kindly return me the amount.
My order id is MTRON65019...
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sreenivas TH
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Bad rava idli mix

Address:D.NO 150, CFTRI LAYOUT, 3rd MAIN, 4th CROSS, 2nd STAGE BOGADI

For the first time, the rava idli mix I bought recently is giving idlis which are more like a paste....
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Vedasini A
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTR gulab jamun

We found an insect inside the powder ....
+1 photos
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M
Maha Abd
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Tomato Rice

I was eating MTR Tomato Rice and chipped my tooth. Beware when consuming this product. I told them and they are not taking responsibility for my tooth. I had bitten into a crunchy object and my tooth cracked on the back molar (edge). I want to be reimbursed for all the items I have purchased from them still in my pantry as well as this box which chipped my tooth. They are not helping me at all....
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Vibhor Çhàúhãn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake sambar

Address:Delhi

From the last one year I'm eating your sambar powder, but this time I ordered it from Flipkart it seems to be fake copy of your product, it is bitter in taste when I cooked seems like I'm consuming poison, it lead to the food poisoning, going to complaint in the consumer court with sample collected ....
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madhu jeevan prabhu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mtr puliyogare powder

Found insect pupae in puliyogare powder purchased in september 2020 from dmart, rt nagar, bengaluru....
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One of the mtr tomato rice powder i bought has comparatively less quantity than the other packs and i weighed it and it was less than 50g. The pack is not opened or does need have any hole in the packet yet its of less quantity....
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