MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi CHINMOY KRUSHNA MOHAPATRA,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi CHINMOY KRUSHNA MOHAPATRA

We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

my contact number is [protected]
my email id is [protected]@gmail.com
chinmoy.[protected]@heromotocorp.com

plz send me the monthly bill.
send me hard copy plz

Hi CHINMOY KRUSHNA MOHAPATRA,

As per our records, the customer service team tried contacted you but your number is not reachable. Please provide your alternate number.

Regards
MTS Customer Service India

My MTS no [protected] .
In the Month Mid Sept 12 I have sent a request to change the tariff plan of my MTS from Rs 850 to RS 549/-
Accordingly I have recd the bill in the month Oct 12 saying that Both tarrif mix bill recd and accordingly paid by us .

Now again the bill recd with Rs 850 Tarriff plan in the month Nov, 12.

Kindly inform the correct bill till date so that i can immediately close this MTS connection .

REgards,
H K Chaturvedi
[protected]

Hi Customer Care,

My MTS postpaid number is [protected].Am located in Electronic city Bangalore.

I bought this MTS data card before 2 weeks.From the day one am try reaching your customer care guys regarding the speed.Till now i have not got an proper response.Really fedup with it.As of now am getting only 200 to 300 kbps.I need to get change ASAP.If you can't do please give your lead number so that i can talk to him directly and get it sorted out.

Thanks,
Alagarsamy
[protected]

my data card number [protected]
reg. send for bill my mts mail id:meena.[protected]@yahoo.in or yahoo.mail id:[protected]@yahoo.com
contact number [protected]

Hi Vamshiy
Its true.
For last 4 times, i recharged for Rs 999/- (unlimited plan, 3.1 mbps till 10 GB) and the speed slows down to 20 kbps after 6 gb every time. for this billing cycle the speed reduced after 3.5 gb only. I complaint all the times to MTS and result is zero. the nodal officer, bihar sent me data usage details of 10 gb last month, it was manipulated. I personally keep a track of data usage and it was approx 6 gb.
It seems that MTS cheats it customers by providing less data and boasts to provide best plans - a sort of business strategies to take over other mobile broadbands like tata photon, etc.
Anyways, i have planned to drag MTS in court.
MTS sucks !

Hi Neeraj,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

Hi Neeraj,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

Hi Vamshi and Neeraj,

I am facing the same problem in MTS.

Neeraj, Did you take it to court if still not i would also like to join you in doing it.

Really feel MTS is cheating with the data usage and i have been speaking to their customer care for past 20 days but no sensible reply till now. Always they say we can find an option to download itemized bill from selfcare attached screenshot of the selfcare site cant find the option any where.

Only for the money spent in data card i am forced to still using it. But they have already crossed the breaking point will never buy or suggest anyone buy an MTS product.


Regards,
Devendran R
[protected]
devendran.[protected]@gmail.com

Hi Suman Ghosh,

We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Suman Ghosh,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

Hi Akshay Awasthi,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Akshay Awasthi,

We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

m blaze — recharge

sir
i taken mblaze connection from banglore. everytime when i recharge they deducted money from my account. but not recharging. i complained many times to custmercare many times respond was it will be corrected soon . i am lost 1400 rs. last one month i am trying to recharge

MTS Mblaze — Recharge

Dear Sir,
My name is Rishikesh Patel, last month i bought MTS Mblaze. After that On 23th July 2011 I have recharged in that connection of Rs.96/- for Unlimited usage for 1 Day, but my account has not debited, When I spoke with customer service of that company and my complaint was forwarded but after this no issues have been solved till yet. My MTS number is [protected]. Kindly help me out in that.

My contact no is [protected]

Hi Rashmi Kallur,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Rashmi Kallur,
As per our records, the customer service team had contact you. We hope that you were happy with the overall experience. . Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

I had done a Mblaze recharge Few days ago from a shop by cash and did not get the net recharged .
Mblaze no.[protected].Please check your records and reply fast.

MTS / mBlaze — Net Recharge unsuccessful

I had done a Mblaze recharge Few days ago from a shop by cash and did not get the net recharged .
Mblaze no.[protected].Please check your records and help me .

hi i had recharged for full talktime of Rs.80 through online .but the recharge was not sucessful but money has been detected..so can u plse help me in this regard...mobile no:[protected]

I recharged my MTS No i.e [protected] from a local shop but have't got my NET balance, i called up the MTS Customer care service thrice they told me "ur recharge is sucessfull" the last customer care guy i called up was so rude i think he was literally sleeping while he was answering my phone call, worst customer care everrr..

The local shop i had recharged through told me the same thing but with proof so i got nothing on him.. but as for the net recharge i haven't got it till now...

PS. Worst net connection as well as customer care service...

speed issue from 1 year

sir my mts no. [protected] from last 1 to 1 and half year i am facing the same problem of speed of about only 2 to 10 kbps please resolve my problem fast

0.10 mbps speed of MTS Ultra which says to give 9.8 MBps

Getting a speed which is even less than my 2G cellular data by MTS Ultra 3G Plus which offers you to give "Lightning fast speed" having motto "Exploit the net"...This is actually 'Exploiting' my time...such a crap net

Hi

My Mts Number is [protected].Prepaid connection. I recharged for Rs.399 on 11th November 2017, The amount has been debited from my account. But the Recharge is not done. I am not able to contact the customer support team also. Kindly contact me and resolve my Problem,

My contacvt number is [protected].

Sundarasivam.

Hi Neeraj,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

Hi
Thanks for your Interest.
Mr. Partha Roy, Nodal officer, MTS, Bihar & Jharkhand, seems to be irresponsible till date regarding this matter.
For this month, I recharged for Rs 999/=, the data used is around 4 GB and today, 18th Jun 2012, the download speed became limited to 25 kbps this afternoon. Its horrible believing MTS that it won't repeat its deceiving nature. My mistake, I won't repeat it, take it granted from my side.
Lets see i[censored] can resolve the issue.
Otherwise, i will be happy to kick off this headache from MTS for ever.
My contact No. is [protected], email- [protected]@gmail.com
Do a favor to me, please don't call me i[censored] feel it's beyond ur authority to resolve the issues, at least we both can save a bit of time instead of wasting it.

Hi Neeraj,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

Hi Neeraj,

As per our records, the customer service team had contacted you. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

Hi Geogeo Mathew,

We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

Hi Geogeo Mathew,

We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

Hi Rajesh,

We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

Hi Rajesh,
We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

I am recharge the mts of 999 the speed is giving is versy slow my my remaining data is 19 gb why the speed is very low in night and morning and evening all time the speed is vry low

Hi SHUBHENDU GARAI,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

Hi SHUBHENDU GARAI,
As per our records, the customer service team had contacted you.Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

Hi SK SINGH,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India

HI SK Singh,
As per our records, the customer service team had contact you . We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

MTS — POOR SERVICE

I have a broad band connection with MTS Mblaze No [protected]. From the day one it gives me frustration than any service, I was earlier using AIRCEL Pocket Internet which was giving much higher speed than what the Broad band of MTS gives us at Rs 798.00. majority of the time the sites will not open for hours and always comes as timed out. Yesterday too i recharge with Rs 798 which ideally should give 3.1 MBPS speed , it is giving 114 KBPS. This company is systematically looting the company and shame on these people who do not respond even after repeated calls. Now I want to change the SP and anybody please tell which is better broad band.

I am Frustrated with this MTS company as they promise one thing and gives different. Shame on these people

Hi Ayaz kazi,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Ayaz kazi,

As per our records, the customer service team had contacted you . We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

MTS — Fraud And Wrong Billing

Number [protected] Was Vodafone Number Which Was Ported To MTS Postpaid Services In June 2011 With The Monthly Plan Of Rs.99 And Additional Pack Of Rs.21 (half Paisa Call).
The Number Is In Name Of My Mother Seema Jain.
In The Plan It Was Clearly Held Me That I Would Be Given Free Unlimited Data Usage On My Handset So I chooses That Plan.
As A Result Number Was Ported To Mts With Given Plan And I started Using The Same.
Just After 3 Days I Received A Bill With Amount Of Rs.250 For Activation Charges Which Was Promised To Me By Geeta Teleservices (MTS KRISHNA NAGAR) Shop While Purchasing That I Would Not Be Charged Activation Charges As It Is Free On MNP.As A Result I Contacted Him And He Promised Me TO Waive It Off And I Started My Internet Usage On Device But I Dont Know What Happened And My Number Was Barred Saying Limits Exceeding Credits.
SO I Went Back TO MTS Store Krishna Nagar He Told Me To Hold For A Week And He Would Handle The Matter.
when Nothing Happened I Wrote To Nodal About The Matter And An Amount Of 775 Was Adjusted Against All Previous Bills Of Total Rs. 801.
Next Month I Did Not Made Any Usage Of Internet And Received Bill Of Rs. 249 Which Was Duly Met By Me.Hence Account Was NIL Till Date.
Now Again In August I Made No Usage As A Safeguard As Told TO Me By MTS STORE Krishna Nagar.
And A Bill Was Received For Rs.196 Of Which I Made Payment Of Rs.200 Through Net Banking But Was Not Received By Mts Then I Made Another Payment Of Same Amount Through Net Banking And Again No Payment Was Received By Mts But Debited To My Account.
SO I Again Wrote To NODAL About The Matter And They Checked There Accounts And Made Rs. 400 Credited To My Account. I Also Talked About Internet Usage From Dept. They Promised Me That It Was A Technical Error And It Would Not Be Repeated Again So U Can Continue Using Data.By August I Made Excess Payment Of Rs.206 To Mts In My Account.
Now Problem Was About Start Which I Didn't Know As I Starting Browsing Net Again At The End Of Month I Received Bill With Data Usage Added Therein Total Bill Amount Was 552 With Internet Usage Of Rs.315 So As A Result If We Check The Proper Amount To Be Paid By Me Should Be 205 After Adjusting Taxes As Well As A Result My Excess Payment Of 206 Standing In Excess Credit By Previous Month Was To Be Set Off With With Current Months Bill And I Had No Outstanding Amount.
Again I Wrote To Nodal And MTS Store Krishna Nagar They Told They Will Be Looking To The Matter.
Again IN Next Month i.e October An Amount Of Rs.310 Including Taxes For The Data Usage Were Added.No Set off Was Made For Previous Dues And I Didn't Made Payment.
Again In November Rs.362 Were Added For Internet And My Number Was Also Barred Without Even Informing Me Both My Outgoing And Incoming Was Stopped By Company Without Notifying Me.And I Bill
Number Was In Same Position Till December And One Day Number Itself Started With All of Its Services Activated.
Next Day I Received A Call From Nodal Department And They Told That Company Has Full Right On Its Behalf To Shut Down My Services Without Informing Me And Even Change My Plan At Anytime After 6 Months Of Activation without information of the same. I Told Tem That A Short Waiver Has Been Given To me By The company with An Amount Of Rs.200 (Near About) They Told Me That This Is The Maximum Amount They Can Waive Off. I Told Them I Want To Discontinue With Mts Postpaid They Told Me That Currently They Have No Option For Customer To Convert To Prepaid Service From Postpaid He May Choose To Port Out Of MTS.
Even I Was Stopped From Receiving Or Making Calls.
For Whole Of Last Week Of December My Services Were barred Which Continue Without Single Day Of Proper Services Till January End.
Now In feburary My Number is Fully Deactivated.
I Even Wrote To Appellate Regarding The Matter And Problems Faced To Me And An Interesting Thing Was Known That The Lady Named Ms. Taru Handles All Nodal As Well As Appellate Complaints.
There Is No separate Department Of appellate And Nodal.

Even I Called Many A Times At appellate Office To Talk To Appellate Officer But No One Makes Me To Talk To Her.
And I Also Asks Them To Kindly Send Me The Copies Of ALL Bills Till Date but They Even Do So. So I Reach MTS STORE Krishna Nagar Through Whom I Receive All The bills.

There Were More Interesting Experiences Of Me With MTS
1. When I Call Customer Care Department At 155 They Say That This Is Not An MTS Number Recordings Of Which Are Attached.
2. I Receives Call From Debt Collection Department Who Asks Me To Clear My Dues Of Data Card They Dont Know That My Number Is Not Of Data Card But It Is Of Mobile Services.
3. When I Write To Appellate No one Replies From The Department Until An Challenging Mail Is Send.
4. The Department From Which Reminder call Is Received Talks Very Badly And Even Abuse As If I Have Taken Some Loan.
My Security Is With Company And Correct Bill Does Not Exceed My Security.
5. No Separate Mechanism For Handling Nodal And Appellate Complaints.
6. I Again called Many A Times To Give Me Details Of Time Period For Which Number Was Barred But I Haven't Received Till Date.

I Even Contacted National Consumer Council And Complaint Number Registered With Them Being 335494.

I Want You To Kindly Look At The Matter And Revert As Soon As Possible.

Attachments-1. Pamphlet Under Which Scheme Number Was Purchased.
2. Recordings Of Call To Customer Care.
3. All Bills Till Date.
4. Receiving Of Letter To Nodal And Appellate
Thanks

Hi Sanchit Jain,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Sanchit Jain,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Sanchit Jain,
As per our records, the customer service team had contact you. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

MTS 999 Data plan — it's giving 0.1 MBps instead of 3.1MBps

I had buy MTS data card and recharge it with Rs 999/- and as MTS says that in this plan user got speed 3.1MBps download and 1.8MBps upload. But I am getting speed 0.1KBps to 0.3KBps so I register a complain and an engineer from MTS has also visited and he said and in my area all parameters are correct and there is only 12 users. He said that there is a prob with card in tower and he will forward it.
After 6 days they said that the speed is ok, in my area it will give me speed of 0.1MBps to 0.4MBps download.

I just want to know that i spend Rs 999 for this and i just got 0.1MBps earlier i was using internet from Airtel 98 plan which gives speed 144KBps(=0.1MBps) so why did i spend Rs 901 extra for internet and Rs800 for Data card.

Plz let me know what should i do now? i want the value for my money

and my complain number is : oct/6084

MTS - MBlaze — Extremely bad customer service.

Extremely bad customer service.

Mblaze no. -[protected]

I recharged MTS blaze for 798 Rs(unlimited with 6 GB cap) on 5th of Oct.For about 10 days it worked. Then I started facing problems since 15th Oct. For some 4-5 days, they gave me some solutions like, change the mode/ restart the computer/ scan for virus and repair/ etc. I actually did so many things but in vain. On 20th I filed a complaint over the phone. It was giving zero sped for 20 days.They promised me that their technician will come and check and solve the issue.Inspite of my repeated calls and complaints, nothing happened. Finally on 4th Nov its validity expired. I have paid them 800 Rs for nothing. Now on 4th Nov, when I requested them for validity extension.since then again it has been 10 days. Since 20th Oct, they are just giving me false promises that they are working on it and they will solve the issue in next 8/24/48/etc. hours.
I have my exams and I am not able to use my unlimited internet for my studies.Also I have lot of work to do.So many times I told them the gravity of the problem.But they are not interested in caring for their customers.They just want to sell their product and forget it.
Incompetent, arrogant, rude and shameless staff.

Hi Pratyush Kumar,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

i agree with 75% facts mr.pratyush have highlighted...i bought mts device on the basis of promise that i would b getting a speed of minimum 500 Kbps whatever be the number o[censored]sers in the circle ..i wud be getting a minimum speed of 500 Kbps(kilobits per second) to a maximum of 3.1 mbps and i am not even getting a speed of 300Kbps and that too i was told by mts call executives that i am in a high speed area of janakpuri, new delhi...the speed was so bad that i was forced to call the mts executives on the day of purchase of data card...after one week an engineer visited ...he took the observations by the instruments and located the position of mts towers...he told me( as i am myself a technical person) that there are 3 towers of mts nearby my location ...all the 3 at a distance of just 500 metres from my house's location...and he showed me the proof on software...this shows how inefficient the mts towers are working...and engineer was himself surprised that i am only getting 100-300Kbps(maximum)...i am deeply frustated by the mts now...that engineer told me that he will forward the details of the records that he has taken and accordingly some other engineer will visit who will check the signal strength of towers and will solve the issue...its been 3 days no one visited till yet...that means its been 10 days in totality that i am facing this very low speed problem...i want to ask these mts people :-why should i be paying rs.999 per month for a mere 0.1-0.3 mbps???????? most of the mts executives are so illiterate ...they dont know how to speak...they dont have any knowledge ...a number of times they have told me that i wud be getting a minimum speed of 500 kilobytes per second...loll...how is it possible in any case with a device stating 3.1 mbps(which means 396 kilobytes at maximum)...how come the device offers 500 kilobytes per second...so customer care is very poor...even in delhi...i culdnt imagine wat would be the situation in small towns...

and speed fluctuates a lot at my location(on the basis of observation on www.speedtest.net …..at one instant it shows 0.32 mbps even after 30 seconds i[censored] click on retest speed, it will show 0.07 mbps what the hell is this…….if an isp shows such drastic speed fluctuations within a 30 sec. time span, it shows mts towers at many locations in delhi are totally inefficient………………

whenever I call mts executives they tell me:-sir today by 4 pm ur problem will be resolved………….yesterday and day before yesterday mts executives told me that by 24 hours ur problem will be resolved….i don’t know when will these 24 hours end……..and wen will a fruit frm mts emerge……….

Hi vasudha kesarwani,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 251 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

Hi Vasudha Kesarwani,

As per our records, the customer service team had contacted you and informed you that amount will be refunded to your account with in 7 days. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

Hi Saransh Mehta,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Diana,

We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India

my data card is low speed and it's disconected many times in15 miniuts

Hi changustan,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

I purchased a MTS data card in Trichy on 9.2.13. The card was activated on 10.2.13. It is connected to the internet. But I could not browse any site.
The company says that the speed will be around 3mbps. But the actual speed is about 96 kbps. I contacted the customer care and told them of this
problem. But they did not solve the issue. I contacted them twice on 10.2.13. No use. Further when I called them I was directed to the experts but they did not taken the phone and cut the line. The service rendered by the MTS is very, very... poor. I was cheated by them. They are cheating the people in this regard.

Dear sir
My self is ram khandelwal. n my prepaid data card no.is [protected].My data card is nt working since long.sir i have complaint regarding my data card in dec.n my complaint no.is Dec/3276 but i did nt have solution till yet.again i fill my compalint n my complaint no. is jan/4389.in between i went 4 time in mts mathura c.c but did nt find the solution talk to ur c.c lots of time.nw i m so much fustted.waiting for ur reply


Regard
PRASHANT
[protected]
[protected]

my mts data card been damage and ihave bill paid also any have not response to mts Arcot Showroom mts no [protected]
Cell no [protected]

Dear sir Iam thouseef hussain my pOstpaid data card no.is [protected].My data card is nt working since long.sir i have complaint regarding my data card in feb my complaint no.is but i did nt have solution till yet.again i fill my compalint n my complaint no. is .in between i went 4 time in mts Arcot showroom but did nt find the solution talk to ur c.c lots of time.nw i m so much fustted.waiting for ur reply my cell no [protected]

fund debit no recharge

fund debit no recharge Message: Message: my sb a/c dabit 498/- Mobikwik Order [protected][protected]:08:35.0 operator ID[protected] data card not recharge pl.send my refund

mts data card not active

14.07.2014 mts data card purchase abhi not active, purchase k time 2hour m active ho ga, 3days m bhi active nahi hu kay karna h. data card number mdn [protected].

Hi FRANCIS MARIANOOS M,

We regret the inconvenience caused.Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

I have already waited one week. I don't want to waste my time with your stupid network.Please return my deposit money and get your device back.

Hi FRANCIS MARIANOOS M,

As per our records, the customer service team had contacted you and visit has already been scheduled to your location. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

MTS Mblaze Data Card — poor speed

in unlimited plan you are offering high speed upto 12GB but after 8GB it's slow down to 1x speed.
help me out custermare care wont attend my call.
help me out or dont cheat...

mts data service — slow speed

sir/mam,
i am shailesh, i have taken mts broadband connection 3 months before, mts had given a offer of free 15 days usage of 15GB, they said it will be speed upto 3.1Mbps. i used to get upto 1.7 Mbps. after free usage offer. i reacharge for 999 unlimited plan on 29/03/2012. they said upto 15GB usage the speed will be upto 3.1Mbps. after 15GB it will be 100Kbps. from the day of recharge. i am getting speed not more than 100 to 300Kbps.even though network is full i am not getting speed. i have given lots of complaint even though they have not given any response . they say they will check but no response comes .i have called up mts coustomer care ph no-[protected] but no one recieves the call. i have to simply be on call upto 15 minutes .simply wasting money. pls help me .mts cheats people by giving wrong information.not proper service. i have wasted my 10 days because of this. i am planning to take ather connection. please do something . my ph no - [protected],
please take some action on this fake mts broadband service. thankyou

Hi Suchi,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

Hi Sailesh Agarwal,

As per our records, the customer service team had tried to contact you many times but your cell number was switched off. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

Hi Suchi,
As per our records, the customer service team had contact you. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

I am using MTS MBlaze for 2 months, and i uses 999 plan(10GB), they says it will give you 3.1 mbps speed in 10gb but it was good for one month only, this month i recharged with rs 999 but it gives me only 50-60 kbps and sometimes only 20-30, I have very important work to do please hele me or I will switch to other company
my email ID- [protected]@gmail.com
my contact- [protected]
my device MDN- [protected]
Please act soon.