Street Style Store Customer Care
StreetStyleStore.com
Customer satisfaction rating: 69%
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3861
COMPLAINTS

Street Style Store Customer Care

StreetStyleStore.com

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Address
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh
Delhi
New Delhi District
Delhi
India - 110088
Landmarks:Near Nainital Bank

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2758
down
1649

Customer satisfaction rating
69%
Complaints
3861
Pending
983
Resolved
2380
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon10:00 am - 06:00 am
Tue10:00 am - 06:00 am
Wed10:00 am - 06:00 am
Thu10:00 am - 06:00 am
Fri10:00 am - 06:00 am
Sat10:00 am - 06:00 am
Sun10:00 am - 06:00 am

Street Style Store Complaints & Reviews

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Street Style Store — disappointed with the order.. I want to return it

 VINITA GYANCHANDANI on Feb 17, 2018
I received my order today on 17th of Feb which was paced on 14th of Jan..order was of 3 tops @999.. I received two of them today and I'm really disappointed with the size colour and material as well
They are so different from the image that has been showed on the site.. So it's my request to both Consumer forum and Street style store...I want to return it back and want return of Rs.1050 which I paid for this
And do reply faster because return policy is within 7 days...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — it's been more than a month order no.2033027 is not delivered

 VINITA GYANCHANDANI on Feb 17, 2018
What the hell is going on...! It's been more than a month my order is not delivered yet and continuously they are giving excuses to me that ur order has been shipped
I got mail on 2nd of Feb about shipping and now it's 17th of Feb but still order is not delivered even I can't track my order wtf is this... I want my order within 2 days this is my last warning

Also tell me about refund... that how much money will be refund You can't fool because I've paid according to your offer 3 tops @999 so you hve to refund according to this and that also within 5 days
Otherwise...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Street Style Store — my order is ignored

 Anshika Tandon on Feb 16, 2018
I had placed my order on 15 january still not received the order. Following up with them everyday. They don't reply at all. Please help. I send them an email everyday. They don't bother to reply. Ping on instagram. It's been a month they are not paying any attention. Many other people are also suffering. They keep on launching new products but not bothered about their current pending orders. Take money and forget about the orders.

Regards
Anshika tandon...
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — delay on delivery of ordered items

 ANJALI TILAK on Feb 16, 2018
Hi,
I have ordered 3 t-shirts and 2 pairs of shoes about a week back... I have not get any details about where my package is... I'am unable to track my order... Please let me know the status of my order... Your quick response would be highly appreciable. Order reference is #2080469 #2078428 #2084576. The last 2 ref id items are showing dispatched but the 1st one is still showing on progress... I need all the items to be reached asap. Atleast someone from your side call me and inform me the clear cut of the issue on your side. You people can send sms or mail me about the current status and...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — the order hasn't been delivered yet

 Demi fou on Feb 16, 2018
I had ordered for three items from this website on 17th jan 2018 and the expected delivery was 7th feb 2018, no updates of the delivery was sent neither they're replying to the number of query i had sent, the order id 2037345. Will they ever delivery it or either update me on anything?
Either they should send an invoice if it's being delayed, they don't send me any mails not update on the info and i just have to wait and because of the delay i couldn't get the gifts in time for my friend's birthday, i request you to resolve this as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — there is no information about delivery date and no tracking details

 rameesa sherin on Feb 15, 2018
I placed order for 3 shoes on 23rd january and there have been no messages or mail about the product and no tracking details till now. Only the payment is done. They havent contacted since. I cannot even cancel the order now. So please provide available information about the delivery details as soon as possible or kindly give provision to cancel the order. This has been one of the worst online shopping site ever. Please do something....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — requested for change in size but no response

 Aliya Amreen on Feb 15, 2018
Hello all,

The complaints has fallen into deaf years, i have written so many mails but there is no respond from there end
Its been a very poor experience from sss, i really like the style, but recieved different size, i have requested to change the style, there is no response from there end. There is no source to contact or raise the concerns.

Its not only on pair, i bought pair of sandels, am still waiting for there responce, kindly look intop the concerns else please refeund my money....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Street Style Store — prepaid order from date 11/30/2017 is yet not delivered(15th feb, today)

 Pratiksha Jadhav 001 on Feb 15, 2018
I have ordered shoes on 11/30/2017 and payment is done in advance. After submitting 10+ queries, no single reply I have got from them. No option to cancel my request.
At least I should get refund if they are not having item which I have ordered.
There is no customer care contact number on their website on which user can call and get reply for their issues.

StreetStyleStore is online website which sells different categories of items. I have ordered many times in past but this is my first time experience like this with them....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — regarding delivery of my order #2066627

 AnjaliRanjan on Feb 15, 2018
I have ordered 3 pair of shoes and one heels on 3rd of february and receiver 1 of the shoes today but haven't got any update about the rest three of them.
The product is not yet shipped. I have to go somewhere.
Please tell me when can i get it. Asap.
I have been calling you for a long time but no one is picking up. I think it's highly irresponsible of you guys to not even reply....
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — failure in delivery of the product even after payment via netbanking

 parulsingh951109@gmail.com on Feb 15, 2018
Hello

I ordered two items from their site on 9th december 2017 and it was a prepaid order. One out of them was delivered on time but my second item has not been delivered yet. Today is 15th february 2018, it has been more than two months and my footwear is not delivered yet. Kindly see to it.
They dont pick up call, their customer service doesnt work.
My order id is 1952516...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — issue in exchanging my product.

 Vasushree Goyal on Feb 15, 2018
I have tried contacting street style store many times now. I have sent them mails and send them chats on their website but they are not replying. I have to get my product exchanged because of size issues but sss seems most unconcerned about their services to their customers. I deeply disgusting with the lack of responsibility. I have tried every way possible to get in touch with them but there is no response ever. Why have the started a company if they can't keep it in working condition? I am thoroughly displeased and will never recommend street style store to anyone ever again if my issue is not...
Complaint comments  Read comments [1]Complaint category Other

Street Style Store — dispatch of #2073914

 NihaC on Feb 14, 2018
I have placed an order one week ago for Rs. 2400. There has been no order tracking update except 'Payment Accepted' in the last 7 days. I have reached out to customer care via website, email and facebook page and have received zero response or support in this regard. Tried contacting the two phone numbers but one is permanently switched off and nobody answers the other number.

I only received automated response on a ticket a raised saying we are looking into this on priority. However, no action has been taken or any details provided yet despite repeated reminders and requests.
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Street Style Store — refund not received of rs.476

 Nandini Jain 3013 on Feb 13, 2018
My product pickup for return has been done. The jewelry has been picked up but i have not got any email or message regarding the confirmation of the pickup and refund. When will i get my refund of rs.476? And how will i get the refund? Please let me know about the details.
You have accepted the return and refund of the product after my complaints and the product has already been picked up from my address but i haven't got any confirmation regarding this through email or message. When and how will you complete the refund? The product has been returned but no refund received.
I hope...
Complaint comments  Read comments Complaint category Jewelry & Watches

Street Style Store — did not any confirmation mail for my order and amount get deducted

 offo on Feb 13, 2018
I have placed order an order from my MobiKwik wallet to Street Style store on 11/2/2018. The amount has been deducted from that but there is no record for that order in my account in order history since then I am keep on following from these people but no revert my their side

(You have paid Rs. 724 via MobiKwik to mobikwik for Transaction Id 6009337. Amount paid from wallet is 724) This message I got after payment.

Please resolve this problem or refund my money...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — one and half month gone, still didn't receive the replacement

 Surbhi Singhi on Feb 13, 2018
It's been a month and a half i still haven't received the replacement of my boots. They have taken the money as well. Neither returning the money nor the product. I'm literally pissed at them. Have market multiple emails, raised a ticket on their website as well as informed them about the same through twitter. Please don't force me to take any other action....
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — no replacement, no refund

 Akarshita Sharma on Feb 13, 2018
Hi ordered 2 pair of shoes fro street style store. Size didnt fit me so i asked for the replacement. Since they do not have refund and exchange policy. Within 2 days pickup guy came and took the shoes with him. I dint get any confirmation from sss if they have received the order or not. I mailed them after several days for the confirmation and replacement. They didnt reply instead they sent a mail as if they have received the order at the very time. After waiting for some days, i dropped a mail again asking when am i going to get my order. They replied "we dont have stock, we will notify you bla...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — order id: 2046008, reference number: zgausyrym

 Pooja.41 on Feb 12, 2018
I had ordered two hoodies and a pair of boots together. The order was split and the boots arrived on time but the hoodies have not. The order's expected arrival has already passed and it has not even been shipped yet. It has been more than 21 days since i ordered. I have already paid online. Please look into the matter and let me know asap

Order id: 2046008, reference number: zgausyrym...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Street Style Store — amount deducted but order has not been placed

 sonam989 on Feb 12, 2018
I just placed an order of 3 flats for 999 and an amount of 1049 has been deducted from my bank account but there is no confirmation of my order being placed. Also when i login into sss and check my account it says “no orders have been placed”. This is shameful, it seems impossible to contact sss as the contact numbers provided are all fake. This is disheartening and this site should be banned immediately with some further action taken. It is ridiculous to see such irresponsible behaviour when the customers are putting in their blind faith on sss. Never using sss again....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — inquiring about the product delivery

 Aditi Bedi on Feb 12, 2018
I have placed an order through streetstylestore on 17/01/2018 via order reference 2038377 and order number hsliolkiz and still yet haven't received the delivery. I have been sending mails also regarding the same and haven't received any response yet. The payment has already been made via netbanking. It's quite an urgent order and would really appreciate if the matter would be looked upon as soon as possible....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Street Style Store — non delivery of shoes and no response from sss and also customer care service

 Naveen Kumar Ambekallu on Feb 12, 2018
Order#[protected]-5753539
Date of order booking[protected]
Items shoes
Amount rs.1148/-
Order reference: order reference qfiljhjeq - placed on 12/31/2017
Order id: 2003227
Till date we have not recd ordered material against above said order#[protected]-5753539. What is the status of the material? Suppose to deliver the material on or before 13-01-18. I would like to know the exact date of delivery.
For your ready reference pls find attached herewith the invoice. Why customer care is not picking the call? It's too much.

Regards,
Complaint comments  Read comments Complaint category Products & Services

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