Street Style Store Customer Care
StreetStyleStore.com
Customer satisfaction rating: 71%
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4089
COMPLAINTS

Street Style Store Customer Care

StreetStyleStore.com

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Address
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh
Delhi
New Delhi District
Delhi
India - 110088
Landmarks:Near Nainital Bank

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
3010
down
1780

Customer satisfaction rating
71%
Complaints
4089
Pending
913
Resolved
2647
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 06:00 am
Tue10:00 am - 06:00 am
Wed10:00 am - 06:00 am
Thu10:00 am - 06:00 am
Fri10:00 am - 06:00 am
Sat10:00 am - 06:00 am
Sun10:00 am - 06:00 am

Street Style Store Complaints & Reviews

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Streetstylestore — exchange option is nt there

 Bansi Gondaliya on May 27, 2018
I ordered clothes 3 for 999.size is not correct i want to exchange but there is no exchange option.order no. 2237364.
There is no ni. Given or reply to the mail..please resolve it as soon as possible
Order no. 2237364...contact me soon...streetstylestore..i spent 1k on it i got 3 clothes but there is size problem in all of them.kindly exchange my clothes and resolve my problem.in my account i get through order history but there is no option of exchange product. What should i do now?...
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — ordered two heels and hasn't been delivered yet.

 nami1291 on May 26, 2018
My order number is: 2212273
Reference no, MQDXWKMPB

Website url : http://streetstylestore.com/

I have order two heels on 4 MAY 2018.

And still the order hasn't been delivered.
There is no contact number on SSS site to get in touch with support team to get order status.

I have raise query too but no response from the SSS support team.This is really so unprofessional.

Please help me out to let me know when they will deliver the order....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — replacement button not present

 Moksha07 on May 25, 2018
Order no: 2212287 was received but the shoe size was "34" which is too small for me. I want to get it replaced but there is no replace button on the site. Kindly help. I want the size as"36". At first the product delivery took so much time now you dnt have a replace button. What shall the consumer do? Kindly get it replaced as soon as possible and provide me with my requirements or i shall have to think twice before doing any further business....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — not yet received exchanged product

 Mayura Kulkarni on May 25, 2018
His is regarding order reference jrwiduizv - placed on 04/12/2018 which i received on 15th may 2018. It took more than one month to deliver my product.

Due to size issue of i have given exchange request. As per that they just collected 1 product & another not ready to pick up. I am following for exchange product since 16th may but till date no reply.

I am following up with them daily but no reply at all till date....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — product for exchange not received

 Ipsita Ghosh on May 25, 2018
I had ordered 2 pairs of boots and there was some challenge with the size i had ordered hence requested for an exchange of the correct size. The products were picked up for exchange however i never got the correct products delivered yet. I am written quite a few complaints on their site and to that there only reply came to allow them 48 hours time to figure out the same. Still no reply or update with regards to the same. I have ordered from this site innumerable times and never faced any issue but this time it's really disheartening with this happening plus the weird response from the team. And...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Street Style Store — product not delivered yet from street style store

 Jyoti Sweet on May 25, 2018
Hii,
I ordered my product on 30 april 2018 from street style store.
Today is 25 may 2018, still there is no update, i complaint so many times, but not responding.
So please suggest what i have to do for my product or cash.
I spend 2k for my product.
There is no contact number of sss portal, even given mail id is also not responding.
Sss promise that under 3-21 days your products will be delivered but it's passed more than that. And there is not return policy and i paid through paytm. Cc avenue....
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — product exchange not received

 Shalu Karda on May 24, 2018
I have made a exchange of 1 product but still i didn't recieve any confirmation mail that they are going to send me the new item or not.
Order reference no. - obfggbjdj
Tracking no.[protected]
I need biking through top - size : xl instead of l size.

Already courier boy came and pickup the product from us but still no update from merchant site.
I paid them cash on deliverey. They don't have any contact number. I have sent many mails to them but no use. Please do the needful....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — fake shoes

 Ayush Nakipuria on May 24, 2018
Hi,

I had placed an order 1 and half months back from a friend's id. Firstly, the order took like 1 month to get delivered, and then when the order arrived it was nothing like the picture that was posted on your website. I had raised a request for an exchange of the same but there has been absolutely no appropriate response from your end. I have been trying to call the customer support number but no one tends to answer the call. This is really disappointing and annoying at the same time as this was the first time i placed an order and this is the kind of service i am getting. Seeing...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — i have made a exchange of product but didn't receive the exchange product

 Ayeesha Shaik on May 23, 2018
I have made a exchange of two product but still i didnt recieved any confirmation mail that they are going to send me the new item or not.

Teaching classy dress one item need l size

Sunny shift dress one item need l size

Already courier boy came and pickup the product from us but still no update from merchant site.
I paid them cash on deliverey. They dnt have any contact number. I have sent many mails to them but no use...
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — ref.no-2176713 order is not delivered yet

 Prerana Verma on May 23, 2018
My order was supposed to be originally delivered on 3rd of may today its 23rd and it's still not here i have tried emailing you people, calling you but there is no response it's very disappointing. I have ordered before it was all cod this was my first prepaid order and i did not expect it from street style store this is very disappointing. You should provide better customer services in case someone has to reach you because it's too difficult to get to you people to know about our orders and to complain about something. I have emailed almost 324 times now i have submitted my queries many times n...
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — bad customer service and delivery problems

 Zaynsgurlxo on May 22, 2018
I am a blogger/shopoholic. I am doing a review video on your site for my followers as it is my highly requested video. I have done hauls from many site but this is my first time shopping from your site as a beaut on a budget i always check the ratings and reviews. Your site has got 1.3/5 in trustedbazzar which is not a very good rating and for hauls we usaually require to spend a lot of money i was very sceptical so i mailed the customer care i received an email right away stating that my order was put in the "urgent list" and will be delivered as soon as possible. Since it is based in india i assumed...
Complaint comments  Read comments [2]Complaint category Online Shopping

Street Style Store — refund me my money rs2517 plus interest in mobikwik wallet n screenshot that it's credited

 Nandita Halaady on May 22, 2018
Pls don't mark this complaint resolved

As you have not even bothered to dispatch my products not replying to my emails on your site i just need refund in my mobiquick full amount i paid pls 18pct interest from the date i paid you till date you refund

A very serious issue

1
No one's replying to emails inspite of raising issue
2
Products not dispatched in spite of preparing on 16th april

No one takes a month and a half to dispatch hoods plus there us no initiation why delay how much time more n date by when it will...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — wrong products sent

 Dolly Parshotamani on May 22, 2018
My order numbers 2138254 and 2138260, i received wrong products. It has been a month and the return pickup is still not initiated. No replies on the ticket opened as well. I am tired of opening new tickets all the time, so disappointed.
The sent me wrong colour products even after i mentioned them that it was gift for my best friend and it has been more than a month since the products were delivered. They assured me that the pick up will take place but it has still not happened. I have in total 3 shoes to return. They told me that i should send the shoes back on my expense and that they will...
Complaint comments  Read comments [1]Complaint category Online Shopping

Street Style Store — order not yet delivered. more than a month has passed.

 Mansi Shedge on May 21, 2018
Mansi Shedge
Order placed on 14-April 2018
Amount Paid- Rs.1649 through MobiKwick wallet
Order Reference- #2181153
Tracking Number- RCSLP13759

Its been more than a month now and I haven’t received my products. They don’t receive calls nor do they revert to emails. The link to track order asks for AWB number but they don’t provide with any details. Previously i had ordered through COD which got ordered on time. My sister too recently placed an order through COD and her order got delivered within 20 days. This makes me wonder if I trusted them too...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Street Style Store — not able to get order status

 Heena Thakor on May 21, 2018
Hi,
Order Reference VFAPBXTUM - placed on 04/30/2018. it has to be delivered by 21st May 2018.its 21st May 2018 today.Till date the order is in "Preparation in progress".I have asked to Street Style Store for my order status. on 17th May as well as today. But there is no response from Street Style Store.they are not providing their customer care number too. So i am writing here on consumer complaint. PLease take some actions on Street Style Store. so that it corrects its service...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — shoes fault

 Zabiya Sham on May 21, 2018
I received my order #2200750 . I am very much unhappy amd disgusted with the fit of the shoe. The beige sneakers with golden colour's size length wise is proper. However the shoes are so broad that it will fit a 5xl person. I am trying to email the helpdesk simce a week now, their inbox is full because of which the messages are not delivered. The contact numbers on internet are fake. There is no way i can connect to them and get the shoes exchanged. Request to you help me get the shoes exhanged with some other pair. Also i am unable to send an email to helpdesk@streetstylestore.com since it shows...
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — order reference cpwgijeeo - placed on 05/10/2018

 sweeny chhabra on May 21, 2018
Hi

I placed the order with SSS on 05/10/2018 and it did got delivered on 05/12/2018 but the size was not fit to me, so i initiated size exchange as per their policy mention on their website.

The product was got collected from my address by their agent in next 2 days, since then i got no e-mail regarding my exchange of product.

Kindly provide an update or a time frame in which i should expect my order to be delivered?
Or if the product doesnot fit in exchange terms and conditions, then return my old product as soon as possible.

It...
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — defective product received

 Reena Kulkarni on May 21, 2018
Hi,
I have raised a ticket on sss website, for which i haven't received a reply yet, my last order i have received everything but the skirt which i have got the zip is not working in it, i cant move it at all, so i need a replacement, but on the website this product is not displaying on my order list, i need a resolution for this. Its been several days that i have raised a complaint regarding this, they havent come back to me yet, their email id is also not working, please help me

Order num: #2183237...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Street Style Store — received wrong size product emailed 3 times no response

 nuzath on May 21, 2018
Hi team.

I placed an order:
Combo - chunky heel buckled lace up short boots with double leaf necklace - shoe size : 36 but i received size 35 i created the exchange the sda took the product back and did not deliver the correct size (I created the exchange for 42 size).
Chunky heel buckled lace up short boots black - shoe size : 35
This boot is too small i wanted to exchange this but size was not available and return option was not reflecting when the sda came to pick the other he took this product also with him and he did not provide any receipt. I have raised...
Complaint comments  Read comments Complaint category Online Shopping

Street Style Store — prepaid order #2178302

 Sweety Soni on May 21, 2018
Hi,

My name is sweety soni, i am the customer of street style store.
On 13 may i places an order worth 1049 on www.streetstylestore.com, this is the pre paid orde and i made a payment of 1049 online,

Since then i raised so many queries on customer care support but they have not respond with valid reason, i do not see any customer care number where i may call and get answer.

Please do the needful...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Recently Discussed

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Street Style Store
product for exchange not received
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bad customer service and delivery problems
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wrong products sent
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order not yet delivered. more than a month has passed.
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refund me my money rs2517 plus interest in mobikwik wallet n screenshot that it's credited

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