Mufti / Credo Brands Marketing Complaints & Reviews

jeans

Hello Team, I have recently taken mufti jeans from a branded store at himayatnagar. The jean has already become loose after wearing it once. The strech material quality is very low. Please help me. Regards, Varun Pulyani.

Dear Manu,


First of all we would like to apologise for the inconvenienced caused to you and we thank you for bringing this to our attention,

We at team mufti do not tolerate unsatisfactory customer service, Be sure we will look in to your defect matter at the earliest but first we would like to have your contact number so that our representative can assist you through our exchange policy.

In case you need any assistance do not hesitate to let help desk know about it.

My problem has been solved within a day...
Money has been refunded
I'm very thankful to mufti team..

Thank you manu,


Incase any one has any complaint about any recent defect, Kindly contact help desk at [protected]@mufti.in, Your complaint will be resolved at the earliest if found genuine.

MUFTI — cloth got torn

i have purchased 2 mufti jeans from kota 6 months ago and they both got torn from same side, that is inner side of the thaiz. . i wnt sum action aur serious concern from company side.

Mufti Jeans — Jeans Torned

Hi, I have purchase Mufti Jeans Latest eddition in the month of November' 09. It was among my fevourate, but it torned off from left back of my hip.

should be more faster

I had purchased a new brand half-shirt of mufti from Ahuja Clothiers in Faridabad. My wife had bought it near 12th March 2011 on the occasion of our marriage anniversary. After one wash, the colour of the shirt has been overlapped between the two colours.

Therefore, I complained about it to Ahuja Clothiers, Faridabad. They told me that they will send this piece for testing in Mumbai. It will take 1 week to get the matter resolved. First, they kept it for one week in their NIT office as their owner was out of town. After doing several calls to Ahuja Clothiers, owner did a call to us and told us that they have dispatched the shirt to Mumbai. He told us that he will reply to us after 2-3 days, but he didn’t turn up. When I enquired about my complaint with Ahuja Clothiers after 25 days, they told me to pick up new shirt from them. The very next day, they called me and told me that my shirt will not get replacement as I don’t have bill. I told this at the very start of my complaint that I don’t have bill as I did not know that shirt will be defected. When I told them that I can let them know the expected date of taking the shirt, which was near to 12th March 2011. They had another excuse that it is more than 6 months old, therefore, they can’t replace it. They also said that I had taken it in sale, which was not the case. I took the brand new shirt @1550. Ridiculous.

What the hell is this? Instead of replacing the shirt, they are having multiple excuses. Why have they wasted my precious time by keeping it themselves? Why there is no replacement as piece is defected? Will anyone take the responsibility?
If this is the way they deal with their customers, then I am very sorry to say that they will loose their customers in a big way.

Nitin Jain
Mob. [protected]

I Purchase 7 jeans from Mufti after 1st wash the jeans started tearing from different places than i visited to the branch they people are telling non of the complaint we have received till now it is the 1st time we are getting it. But i tell you it is really a worst brand don't ever trust and don't ever buy anything from Mufti even if you have extra money the clothes quality are worst what we are getting on street. It is a worst than .

Even I bought mufti jeans from their store, the bottom became torned and the back hip place also got torned...
Very poor product, don't ever buy from Mufti...the product price is rated as high as levis, pepe jeans and the quality is poorer than a road side sold jeans...

Don't know how the government is allowing these kind of companies to sell the jeans at such high rate...:)

mera vichar tha mufti ki jeans lene ka par ye comments padne k bad ab hamara vichar badal gaya hai.ab ham mufti ko muft mai bhi nahi lenge...

Hi Shanu, I am a regular customer of Mufti clothes and i have not faced any such problem. So, i think you should not make a decision based on the following complaints and rather try the product yourself and then form an opinion.

Dear Nishit Shah.

First of all we would like to apologise for the inconvenience caused to you and we thank you for bringing this to our attention, We "TEAM MUFTI" were unaware of your complaint.

It is a rare instance when "MUFTI" products are found defective and we at "TEAM MUFTI" do not tolerate unsatisfactory customer service.

Be sure that we will look in to the matter immediately for which we require your contact number so that our representative can get in touch with you regarding your complaint and who would assist you further throught the exchange policy, you can even approach us at [protected]@mufti.in or call us on toll free[protected] and at our head office landline number +[protected].

If you have any questions or complaint, do not hesitate to let me know and we look forward to hearing from you so that we can assist you better.

Regards,

"TEAM MUFTI"

Dear All.


We would appreciate if you approach us at [protected]@mufti.in or call us on toll free[protected] and at our head office land line number +[protected] regarding your defect complaint.

Be sure that we'll look into the matter immediately and we'll get our representative to get in touch with you who would guide to through the exchange policy.

If you have any questions or complaint, do not hesitate to approach the help desk to assist you better.

Regards,

"TEAM MUFTI"

hey i have been wearing mufti shirts for a while now and they still havent lost their color . What you have experienced is mostly a 1 off thing, but still if you want to get in touch with them you can contact them at [protected]@mufti.in

I had purchased a new brand half-shirt of mufti from Ahuja Clothiers in Faridabad. My wife had bought it near 12th March 2011 on the occasion of our marriage anniversary. After one wash, the colour of the shirt has been overlapped between the two colours.

Therefore, I complained about it to Ahuja Clothiers, Faridabad. They told me that they will send this piece for testing in Mumbai. It will take 1 week to get the matter resolved. First, they kept it for one week in their NIT office as their owner was out of town. After doing several calls to Ahuja Clothiers, owner did a call to us and told us that they have dispatched the shirt to Mumbai. He told us that he will reply to us after 2-3 days, but he didn’t turn up. When I enquired about my complaint with Ahuja Clothiers after 25 days, they told me to pick up new shirt from them. The very next day, they called me and told me that my shirt will not get replacement as I don’t have bill. I told this at the very start of my complaint that I don’t have bill as I did not know that shirt will be defected. When I told them that I can let them know the expected date of taking the shirt, which was near to 12th March 2011. They had another excuse that it is more than 6 months old, therefore, they can’t replace it. They also said that I had taken it in sale, which was not the case. I took the brand new shirt @1550. Ridiculous.

What the hell is this? Instead of replacing the shirt, they are having multiple excuses. Why have they wasted my precious time by keeping it themselves? Why there is no replacement as piece is defected? Will anyone take the responsibility?
If this is the way they deal with their customers, then I am very sorry to say that they will loose their customers in a big way.

Nitin Jain
Mob. [protected]

Dear Vishal,


First of all we apologize for the inconvenienced cause to you and we thank you for bringing this to our attention.

It is a rare instance when "MUFTI" product are found defective and we at "TEAM MUFTI" do not tolerate unsatisfactory customer service.

We "TEAM MUFTI" were unaware of your complaint for so long but we assure now we'll look into your defect matter immediately and we'll get our representative to get in touch with you who would guide you through the exchange policy.

You can even approach us at [protected]@mufti.in or contact us at toll free number[protected] and at our land line number +[protected].

If you have any questions or concern, do not hesitate to let help desk know about it.

Thanks and regards,
"TEAM MUFTI"

Sir, i purchase one t shirt from najafgarh delhi store in 12.04.2015 cost of Rs 650, but after one wash the colour of the
t shirt ( collar ) get split out and fainted, i wan replacement ...


kumar vinod
[protected]
[protected]@gmail.com

Hi i have been wearing mufti jeans for a while now and i have never faced this kind of a problem, infact some of my jeans have been worn for 2 years straight, However i think its best that you mail them at [protected]@mufti.in .

About 1 month ago I bought a denim jeans from mani square mall show room, kolkata.
Now it is torn off at 2 unexpected places which gives wrong impression of mufti jeans.
Please consider my request to change the jeans as i feel very for it. I am trying to communicate
but I get no reply. Please reply soon.

yours faithfully
kumar neelesh
kolkata

sir,

i have bought a mufti jeans Bar code No. 7700703 SS 08, this is so bad to say that after using it for 6-7 times and 2-3 washes it was torned from the crush portions, i was so happy to wear a branded jeans of worth 1895 Rs. with no discount, but my happiness turned to be anger when in a party it get torned, this is a strict warning from my side that just rplace my jeans in whatever condition it is or i will sue a case against you in the consumer court.


aseem gupta

sir,

the above given complaints are truue ..evn i hav purchased a jeans frm mufti jeans and it is of road side quality.it is torn from all sides and is of no use after a few washes.i think this is a fraud company selling garments at higher rates and cheating public by telling them that it is a brand.i hav never seen any international brand with this name, yet when i asked the manager of the shop he said it was an italian company, which i found to be wrong information.beware of this mufti stuff

sir,
maine 1 jeans purchased ki mufti showroom 'B"road jodhpur se maine ye jeans raat ko 9.30pm 23rd july ko, manager ne computer off kar diya fir bhi maine purchased kar li aur mai bill jab bhi jodhpur aunga bill collect kar lunga but next month jaana nahi hua jodhpur aur bill abhi showrrom me hi pada hai but jeans ki condition 2 times me hi kharab ho gayi aur ab jab maine jeans showroom manager ko replace karne bheji to wo bata raha hai ki ye jeans change nahi hogi kyu ki company ne mana kar diya kyu ki mai use 1st time fatne par bahar se ready karva liya tha.sir mai company se ye janna chahta hu ki jeans ko thoda fatne par maine bahar se ready karva liya aur jyada fatne par replacement maangi to kya company replace nahi karegi.please mujhe company jaldi reply kare.

sir
the above all informations are tre the quality of jeans is very low and the rate of the jeans are very high they only cheated the buyer.

OMG!! i jst bought 2 mufti shirts today worth 2500/- n i was pretty happy.. readin the comments here, i m gettin scared that i might have put my money in a bad purchase. Thank god i didnt buy the jeans. wanted to bt it was out of stock. now i will stick to my rather usual brands. and if i m nt wrong, isint mufti an Indian brand???

sorry but i disagree with some of the comments regarding the quality of jeans it was awesome i had gone through many of the washes but the property of my jeans is same as when i had purchased for the first day..
it was cool .

Tell me about price range of super slim jeans and slim shirts...i see ur add every day and i want to purchase

Mufti Jeans — colour fadeness

sir,
i have purched the shirt from kolhapur at the cost of Rs 1049 and just after 3 wash the colour has split out from the shirt. when i went to exchange it back they refused to exchange. the company is frauding with the costumer. plz take action on it

Yaar what is this ??? today only i bought two jeans and two shirts/T-shirts (one jeans & t-shirt mufti brand, one pepe jeans and one provogue shirt ) from Visakhapatnam outlets. lets see how my luck comes regarding Mufti apparels. I think it will be interesting to see that which brand lasts longer in terms of quality and life after few washes. Wish me luck !

i have intrested i want to open he showoom in your Shirts & Mufti Jeans


so please send your details

thanks

u are clearly lying. y ? because i m wearing MUFTI from past 4 years.

Dear... I bought a t-shirt from Mufti bhopal showroom. After 2 washed that t-shirt color was faded too much. and one of my fav chrushed jeans of Mufti was also torned.. Pls reply can i replace both of hem.???

To whomsoever it may concern,

I have been planning to buy Mufti jeans for over 3 months as follwed the ads thoroughly. I was happy to buy couple of them post seeing upto 50% discount ad in today's times however post seeing all these complaints, I have given up and would neither buy or recommend it to any one.

All the complaints about the stuff of mufti jeans are true. I purchased one too for 1400rs but the 2nd time i wore it, it get torned from the nearby zip area. Even i[censored] sit on a rough surface wearing that jeans, the jeans get some stretch marks on it. I think i will never return towards mufti again.

Hi there,

After reading a few posts I can make out that I am not the only one whose facing severe problems with MUFTI. I got a jeans worth Rs. 1900/- two months back and after a very few washes the color of the brand tag at the waist line has got distributed all over the jeans and that brown color is all over the jeans. I asked the guys at there Aundh outlet; waiting for there reply.

Thanks,
Saurabh J

Hey guys... i dont think above people whatever said, is completely true...becoz i m also using mufti shirts...its gud yaar...and now i m planning to buy jeans from mufti but after reading all these comments i will have to think over it???? if anyone can help me so plzzzzzzzz.. tell me should i go for mufti ????or Levis???????????

Mufti Jeans — Jeans Stuff

I purchase jeans 2 months ago & it is completely destroyed within 2 months. It get torn from crushes. The stuff is really reaslly bad.

jeans and tee shirts — very bad quality

Sir, I bought jeans, two shirts and capri from a good store in sector 40.
when i used them once i got to know that they were of extremely bad quality, there colour was fading and was getting in contact with hands even if we touch them with wet hands. When i went to that store to return them those clothes they said that they will not do so. Please tell me what should i do now.

livis bro

i had parchaseed 0.1 shirst ha its vas nis

MUFTI is a very decent brand. I really like the shirts i have purchased and i have used them over 2years and they have never torn or lost the color either... I have purchased from MUFTI brand outlets in Mumbai and i am very satisfied with it !

Mufti is one of the greatest brand i ever seen... I am regular customer of Mufti and i am using the same from past 4 years... None of my jeans or shirt color paded or quality issues... Also one more this i don't even check the trials while purchasing coz they are very good is fitting also... i love wearing mufti...

hey i think what you experienced is a 1 off thing because i have been wearing mufti jeans for a while now and they have lasted for quite a while . but i think you should contact them at [protected]@mufti.in .

I had purchased a new brand half-shirt of mufti from Ahuja Clothiers in Faridabad. My wife had bought it near 12th March 2011 on the occasion of our marriage anniversary. After one wash, the colour of the shirt has been overlapped between the two colours.

Therefore, I complained about it to Ahuja Clothiers, Faridabad. They told me that they will send this piece for testing in Mumbai. It will take 1 week to get the matter resolved. First, they kept it for one week in their NIT office as their owner was out of town. After doing several calls to Ahuja Clothiers, owner did a call to us and told us that they have dispatched the shirt to Mumbai. He told us that he will reply to us after 2-3 days, but he didn’t turn up. When I enquired about my complaint with Ahuja Clothiers after 25 days, they told me to pick up new shirt from them. The very next day, they called me and told me that my shirt will not get replacement as I don’t have bill. I told this at the very start of my complaint that I don’t have bill as I did not know that shirt will be defected. When I told them that I can let them know the expected date of taking the shirt, which was near to 12th March 2011. They had another excuse that it is more than 6 months old, therefore, they can’t replace it. They also said that I had taken it in sale, which was not the case. I took the brand new shirt @1550. Ridiculous.

What the hell is this? Instead of replacing the shirt, they are having multiple excuses. Why have they wasted my precious time by keeping it themselves? Why there is no replacement as piece is defected? Will anyone take the responsibility?
If this is the way they deal with their customers, then I am very sorry to say that they will loose their customers in a big way.

Nitin Jain
Mob. [protected]

i ve purchased 2 mufti jeans from kota outlet 6 months ago, but they r completly torn . .i wnt feed back from the company side

ROCKSTAR JEANS — CHEATING

I have purchaced a rock star jeana wear from 'STOP AND SHOP",patny center cloth store.they told me tehy were giving 70% discount on that product and i have paid 1210/- they printed on that jeans lable 2030/-, but actual price of jeans was 1140/- which was printed by rock star company,they have cheated me by marped lable so plese take acton on that shop

Sir,

please dont recommend from dis brand... some staff are fraud from oberoi mall... they are just cheating with the customers...

Sir,

please dont recommend from dis brand... some staff are fraud from oberoi mall... they are just cheating with the customers...

Is mufti bar code on the tags shows mufti company information on the web or these are fake . I bought a shirt from snapdeal it's good in first look but the bar code on the tag did not show any information about mufti brand. Please tell me if you have genuine bar code or not.