[Resolved]  MultilinkWorld — bill payment issue not refund my money

Address:New Delhi, Delhi, 110009

Totally fraud company i had paid one bill of tata power electricity of rs.1230/- on 19/12/2019 in morning 9.48 a. M. This transaction shows failed but they not refund my amount back in my portal. I contact again n again in his customer care [protected] but there is no response they said this transaction is failed but we need to check working hours 24 to 48 hours but right now time is cross but still there is no response from company side...
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Jan 26, 2020
Complaint marked as Resolved 
MultilinkWorld customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2019
MultilinkWorld Customer Care's response
Dear Sir,

We really apologies for the delay in refund but like to share you that we are having tie up with BBPS which is government body and if your transaction is failed we shall release the refund once we get from BBPS Company.

Meanwhile please share your K code for checking the exact issue and provide you solution urgently.

Thanks & Regards,
Santosh Gupta
[protected]
Verified Support
Dec 26, 2019
MultilinkWorld Customer Care's response
Dear Sir,

We have cross check and the refund has being on 23rd December please recheck and confirm the same.

Thanks & Regards
Santosh Gupta
[protected]
Complaint comments 

Comments

I have purchased MD panel and there is no support by your back end and I have complaint lot of times still now I did not get solved the problem and your call centre is also no proper response there are no proper explain and lot problems with mos.

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